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Vodafone UK - Folkestone レビュー 

283
•
TrustScore 5段階評価の5

4.9

移動体通信事業者
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所在地

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9 Alexandra Gardens, CT20 1SS Folkestone, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The one main factor that made the visit great was Jim (James). He was friendly, helpful, patient and explained everything to me (an oldie!) so that it could be understood. The whole deal was sorted... もっと見る

企業が回答しました

5つ星のうち5の評価

Went in the Folkestone shop to upgrade my phone and my partners. Was served by Bradley who was amazing, sat us down and spent lots of time with us to make sure we got the best deal possible inclu... もっと見る

企業が回答しました

5つ星のうち5の評価

I've just spent a few minutes with Jamie at Vodafone Folkestone, changing my phone, broadband and house phone, from Talktalk, I was very pleased with how smoothly the whole process went, including an... もっと見る

企業が回答しました

5つ星のうち5の評価

Joshua from the Folkestone branch was very helpful on multiple occasions with my phone. He was friendly and went out of his way to ensure my experience was good.

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Folkestone について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 9 Alexandra Gardens, CT20 1SS, Folkestone, 英国

4.9

優良

TrustScore 5段階評価の5

283件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(283)

過去12か月のレビュー数: 42,251件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Excellent patient service by Samuel

Excellent patient service by Samuel. We are elderlyand clueless but he solved all our problems today and we left the store happy

2026年3月10日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey JF,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sean was amazing today when ordering my…

Sean was amazing today when ordering my new phone he’s super helpful and goes above and beyond every time he’s super friendly and makes the whole process so much easier and nicer to do

2026年3月2日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey Charlie,

Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent patient staff

Excellent patient staff. Jamie Folkestone branch

2026年2月24日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey Lynne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team.

5つ星のうち5の評価

Helpful and patient

Helpful and patient

Jamie was great

2026年2月15日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey William,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Reece was really helpful

Reece was really helpful and managed to save me money!

2026年2月9日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey Frankie,

Thanks for the lovely review and fantastic support for Reece.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sam is very helpful & friendly good…

Sam is very helpful & friendly good product knowledge I was very happy with his service today

2026年2月8日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey Cheryl,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

We went I to Vodaphone FOLKESTONE and…

We went I to Vodaphone FOLKESTONE and or experience of your staff was excellent!
I am not very savvy with mobile.phones but Jamie was very patient and explained everything clearly. Very happy with our experience at your store.

2026年2月4日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey Sharon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Joshua was incredibly clear and…

Joshua was incredibly clear and helpful. Great service today and thanks for my new phone!

2026年1月29日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey Bill,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful

Very helpful , polite and friendly

2026年1月25日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey Dave,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I had a problem with my phone and reece…

I had a problem with my phone and reece sorted everything I'm not too good with tech and did it all for me very happy with the service

2026年1月25日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey Aiden,

Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Visited the store with my grandparents…

Visited the store with my grandparents to sort out their new mobile phones! Was served by Joshua who was extremely patient and thoughtful, listening to what they needed. Very polite and attentive and would definitely visit again! Thank you Josh and the team at Folkestone 🙂

2026年1月24日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey Fay,

Thanks for the lovely review and fantastic support for Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service from Jamie today

Excellent service from Jamie today. Managed to help me with all my queries

2026年1月10日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey Lucy,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Saurav and Jamie were so helpful

Saurav and Jamie were so helpful. Thank you.

2026年1月3日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey Helen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

TransparencyEnjoyable buying process…

Transparency of advice and exvellent value.Jamie was extreamly helpful and made the whole buying process enjoyable.

2026年1月2日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey Robert,
 
Thanks for the lovely review and fantastic support for Jamie.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Store visit

I went into the store a bit unsure about upgrading and not really knowing what my best options would be. I was greeted by Sean, the Assistant Manager, who immediately put me at ease. He was very knowledgeable about Apple products and airtime tariffs and took the time to understand what I was looking for. Everything was explained clearly and without any pressure. I left the store feeling reassured, happy with the deal offered, and impressed by the level of service I received. Highly recommend.

2025年12月22日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey Claire,
 
Thanks for the lovely review and fantastic support for Sean.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I visited the store to enquire about upgrading my phone and was greeted by Sean, the Assistant Manager. From the start, Sean was friendly, approachable, and very professional. I explained that I wanted to stay with Apple and was looking for the best possible deal, and he took the time to carefully talk me through all of my options.

Sean was extremely knowledgeable about Apple products as well as the different airtime tariffs available, and he made sure everything was clearly explained without any pressure. He tailored the package specifically to suit my needs, which made the whole process feel personal rather than rushed or sales-driven.

I left the store feeling confident in my decision, really happy with the deal I was offered, and genuinely impressed by the level of customer service I received. Excellent experience overall — highly recommend this store and especially Sean if you’re considering an upgrade.

2025年12月22日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey Samuel,

Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Spoke a Sean about getting a new…

Spoke a Sean about getting a new Samsung A17 5G. Sean was very helpful and he went through everything with me. Would highly recommend him if you ever need to go into store

2025年12月22日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey Reece,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Met Reece at Folkestone branch who was…

Met Reece at Folkestone branch who was brilliant. Very welcoming and knowledgeable and really took an interest of what I was after and found a phone package that tailored my needs. Highly recommend Future customers to deal with Reece

2025年11月22日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey Eamonn,

Thanks for the lovely review and fantastic support for Reece.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

A great deal

Both Sean and Bradley were friendly, helpful and efficient. They offered good advice and were very approachable x we got a good deal from the company in terms of upgrading my phone and changing my broadband.

2025年11月15日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

Hey Meryl,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good service


Good service. Reece persisted in good humour even if technology in the store was very slow. Sold the items we wanted at a good price. Explaining everything as we went along.

2025年11月20日
自発的なレビュー
Vodafone UK - Folkestone ロゴ

Vodafone UK - Folkestone からの回答

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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