The one main factor that made the visit great was Jim (James). He was friendly, helpful, patient and explained everything to me (an oldie!) so that it could be understood. The whole deal was sorted... もっと見る
企業が回答しました
所在地
所在地を変更9 Alexandra Gardens, CT20 1SS Folkestone, GB
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レビュアーのコメントを見てみましょう
Went in the Folkestone shop to upgrade my phone and my partners. Was served by Bradley who was amazing, sat us down and spent lots of time with us to make sure we got the best deal possible inclu... もっと見る
企業が回答しました
I've just spent a few minutes with Jamie at Vodafone Folkestone, changing my phone, broadband and house phone, from Talktalk, I was very pleased with how smoothly the whole process went, including an... もっと見る
企業が回答しました
Joshua from the Folkestone branch was very helpful on multiple occasions with my phone. He was friendly and went out of his way to ensure my experience was good.
企業が回答しました
企業情報
Vodafone UK - Folkestone について
当該企業による記述
連絡先
9 Alexandra Gardens, CT20 1SS, Folkestone, 英国
4.9
優良
283件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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この企業を閲覧した人は、以下の企業も閲覧しています。
Jamie was excellent
Jamie was excellent, very patient and explained everything clearly to me. I always visit the store in Folkestone as staff are so helpful
2025年9月16日
自発的なレビュー
Vodafone UK - Folkestone からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Reece was very professional
Reece was very professional, constructive and helped to sort everything out very quickly and efficiently, a great employee
2025年9月15日
自発的なレビュー
Vodafone UK - Folkestone からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Jessica and the whole team were…
Jessica and the whole team were absolutely lovely during my time in the store. I came in to order the new I phone and didn’t have my card on me for the authentication yet she still went through the whole plan with me and ensured me that she was in store the following day for me to complete the process then. She also was very accommodating as I had a little one with me and was very attentive to our needs. The whole Vodafone team in Folkestone seems to be wonderful and work together very well.
2025年9月13日
自発的なレビュー
Vodafone UK - Folkestone からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jess fabulous and Grant
2025年9月12日
自発的なレビュー
Vodafone UK - Folkestone からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Vodafone UK - Folkestone からの回答
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
SUPER SERVICE Reece was super helpful & I shaved off…
Greece was super helpful & I shaved off £6 a month off my sim only deal Will give him 5*****
2025年9月10日
自発的なレビュー
Vodafone UK - Folkestone からの回答
Hey Elizabeth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reece was excellent
Reece was excellent. Very helpful, explained everything, found me the best possible deal.
2025年9月8日
自発的なレビュー
Vodafone UK - Folkestone からの回答
Hey Garry,
Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing answer fast service
Andrew was very helpful in assisting me in finding a new deal with Vodafone.. to be honest I'd been wanted to find one for a while now.
However Andrew showed me the way forward and helped me find a deal which suited my needs!
2025年8月30日
自発的なレビュー
Vodafone UK - Folkestone からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very helpful.28.09.25
2025年8月28日
自発的なレビュー
Vodafone UK - Folkestone からの回答
Hey Philippa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
FOLKESTONE STORE EXCELLENT
We went to the Vodafone shop in Folkestone. We were fortunate to get Brett to help us.
He was patient (we are ancient so he needed to be patient), helpful, friendly, calm and professional.
Both my husband and I had a problem but he helped us both and solved our problem.
I would definitely recommend Brett and this store.
2025年8月26日
自発的なレビュー
Vodafone UK - Folkestone からの回答
Hey Peter & Ann,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly and helpful staff.
Friendly and helpful staff.
Andrew was very informative and patient in upgrading 4 contracts for me
2025年8月23日
自発的なレビュー
Vodafone UK - Folkestone からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent customer service *Bret*
Great service today from Bret at the Folkestone branch. Listened carefully to what i was after, took his time to explain everything nice and simply. Excellent customer service.
2025年8月19日
自発的なレビュー
Vodafone UK - Folkestone からの回答
Hey Deborah,
Thanks for the lovely review and fantastic support for Bret.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Change of plans and upgrade of phones
Best customer service i had so far with vodaphone, spent 2 hrs going through my plans and upgrade with phkne contact transferred and saved me money
The service person was bret at folkstone, very patient , polite, and looking after my requests was nice to have and the time was never an problem very helpful will now away come and see him in the future upgrades..
Mark
2025年8月10日
自発的なレビュー
Vodafone UK - Folkestone からの回答
Hey Mark,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie
Jamie was excellent, customer service was immaculate with a real will to help. Moreover, all of the staff were welcoming and helpful at all times. Thank you Jamie!
2025年8月7日
自発的なレビュー
Vodafone UK - Folkestone からの回答
Hey Christian,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew could not do enough for me
Andrew could not do enough for me
He was very charming and knew what he was talking about all was happy to speak with him
2025年7月18日
自発的なレビュー
Vodafone UK - Folkestone からの回答
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andy , customer advisor
Andy made my husband(stroke victim) at ease and we perfectly understood the answers for question we had..
2025年7月18日
自発的なレビュー
Vodafone UK - Folkestone からの回答
Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew
Andrew was great, helped me sort my new contract, has helped me previously for my broadband. Explained things throughly about payments etc.
Would highly recommend.
2025年7月12日
自発的なレビュー
Vodafone UK - Folkestone からの回答
Hey Lucie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Grant in your folkestone store has…
Grant in your folkestone store has helped me more than one occasion and a very polite and helpful guy.
2025年7月3日
自発的なレビュー
Vodafone UK - Folkestone からの回答
Hey Carl,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Grant
Grant helped me out with moving my broadband across to my new property. He was a great help explaining the process and put me through to the home moves team.
2025年7月2日
自発的なレビュー
Vodafone UK - Folkestone からの回答
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Grant was very helpful
Grant was very helpful, very happy to walk away with my new phone :)
2025年7月2日
自発的なレビュー
Vodafone UK - Folkestone からの回答
Hey Chloe,
Thanks for the lovely review and fantastic support for Grant.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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