Sailen was Immediately helpful, straight to the point and also helped me sort our my contract. Very happy customer!
所在地
所在地を変更Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... もっと見る
企業が回答しました
Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to... もっと見る
企業が回答しました
I was trying to transfer my phone number to a new provider and the process was definitely challenging but Arif was extremely helpful, he did all the heavy lifting, fantastic customer service. I ho... もっと見る
企業が回答しました
企業情報
Vodafone UK - Fulham Broadway について
当該企業による記述
連絡先
Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, 英国
4.9
優良
216件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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この企業を閲覧した人は、以下の企業も閲覧しています。
My experience with Sailen was…
My experience with Sailen was fantastic. He was very helpful and made the process of getting a new sim as easy as possible.
2025年10月30日
自発的なレビュー
Vodafone UK - Fulham Broadway からの回答
Hi. We're happy to hear that you had a fantastic experience! We're so glad the process of getting a new sim was made easy and that our team was helpful to you. Thanks for your positive feedback. If you still need any help with this or would like us to look into anything further, please come and chat to us over on:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Arif is an excellent retail adviser
Arif is an excellent retail adviser. He is always very helpful. He is number one.
Thanks a lot!
2025年10月18日
自発的なレビュー
Vodafone UK - Fulham Broadway からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
What a team at the Fulham Broadway…
What a team at the Fulham Broadway branch! Everyone was so helpful, by the end of my second visit all staff had contributed to me transferring from O2 to Vodafone, successfully. Thank you so much Sailen, Arif, Josh, Alex
2025年9月18日
自発的なレビュー
Vodafone UK - Fulham Broadway からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Alex at Fulham Broadway was very…
Alex at Fulham Broadway was very helpful and spent time to explain to me an older person
2025年9月18日
自発的なレビュー
Vodafone UK - Fulham Broadway からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Absolutely shocking
Absolutely shocking. Every time I called them I was cut off and there webchat is dreadful. Is it that hard to speak to an actual human being. Fuming
2025年9月6日
自発的なレビュー
Vodafone UK - Fulham Broadway からの回答
We're very sorry to hear about the journey you've experienced. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.
If you need further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.
Vodafone Social Media Team
Saileen was super helpful and explained…
Saileen was super helpful and explained all my options so thoroughly. Would definitely come back to vodafone.
2025年9月4日
自発的なレビュー
Vodafone UK - Fulham Broadway からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Sailen was very helpful and help me…
Sailen was very helpful and help me sorted out my entertainment pack. Really helpful and asset to the company
2025年8月19日
自発的なレビュー
Vodafone UK - Fulham Broadway からの回答
Hey James,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Polite and kind
Yousra was very help she help with all the issues on my phone and she was kind and polite
2025年8月15日
自発的なレビュー
Vodafone UK - Fulham Broadway からの回答
Hey Nura,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Fulham Broadway からの回答
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Fulham Broadway からの回答
Hey Lucy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a great experience at Fulham Broadway Vodafone
I had a great experience at the Vodafone store in Fulham Broadway thanks to Arif. He was incredibly helpful, patient, and knowledgeable. He took the time to explain everything clearly and made sure I left with exactly what I needed. Excellent customer service – thank you, Arif!
2025年7月29日
自発的なレビュー
Vodafone UK - Fulham Broadway からの回答
Hey Salma,
Thanks for the lovely review and fantastic support for Arif.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sailen the retail store manager made my…
Sailen the retail store manager made my experience with vodafone great, he actually improved my day, real customer service thats hardly present in shops nowadays, great service great store great manager
2025年7月21日
自発的なレビュー
Vodafone UK - Fulham Broadway からの回答
Hey,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service, Arif is always helpful when I come into store, never leave please.
2025年7月16日
自発的なレビュー
Vodafone UK - Fulham Broadway からの回答
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding Customer Service – Yousra Deserves 10 Stars!
I visited the Vodafone branch at Fulham Broadway after experiencing a frustrating situation: my phone had been snatched while I was out in London, leaving me without access to my Vodafone SIM.
Although a replacement SIM was promptly sent out, it unfortunately failed to activate. Despite several calls to Vodafone customer service—where I was repeatedly assured that the issue had been resolved—the SIM still wouldn’t work.
That’s when I had the pleasure of meeting Yousra. From the moment she greeted me, she was incredibly kind, polite, and genuinely attentive. She listened carefully to my concerns and immediately took action. Thanks to her, the SIM was activated on the spot, and everything began working perfectly—something that couldn’t be achieved through multiple phone calls.
But Yousra didn’t stop there.
She also went above and beyond by helping me secure a fantastic SIM-only deal for my brother, and even managed to upgrade my own plan to an amazing offer. Her service was not only efficient but also warm and personal—she made what had been a stressful experience feel easy and reassuring.
Yousra truly delivered exceptional customer service and deserves more than just five stars—if I could give her 10, I absolutely would. Vodafone is very lucky to have her on their team. Keep up the fantastic work, Yousra!
2025年7月4日
自発的なレビュー
Vodafone UK - Fulham Broadway からの回答
Hey Mega,
Thanks for the lovely review and fantastic support for Yousra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience !
Came in store and met two super helpful advisors, Youssra and Arif. They found the best plan for me and I got a good deal. Thanks !
2025年6月18日
自発的なレビュー
Vodafone UK - Fulham Broadway からの回答
Great feedback for Youssra and Arif. Thank you for the review and sharing this with us Richard!
Vodafone Social Media Team
Arif was a fantastic sales…
Arif was a fantastic sales representative, friendly, professional and very efficient. Took the time to chat and explain the contract throughly which I greatly appreciated.
2025年6月18日
自発的なレビュー
Vodafone UK - Fulham Broadway からの回答
Thank you for your review. We're happy to hear that you found the service friendly, professional, and efficient, and that the contract explanation was thorough. If you need anything, reach out to our Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My phone wasn’t working after just…
My phone wasn’t working after just joining Vodafone. I met Arif he was extremely helpful. Very patient so knowledgeable and went above and beyond to get me the right plan, set up my sim, set up the app. He got me up and running. His attitude was brilliant, very respectful and kind. Will definitely visit again.
2025年6月18日
自発的なレビュー
Vodafone UK - Fulham Broadway からの回答
Sorry to hear you had issues with your phone Sola but really great to hear Arif was able to help with this. Thank you for taking the time to leave a nice review!
Vodafone Social Media Team
Zack was great!
Zack was so helpful today, he helped us with multiple things and was very nice. Thank you Zack!!
2025年5月21日
自発的なレビュー
Vodafone UK - Fulham Broadway からの回答
Hey Kkheira,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Arif was very good in pointing me in…
Arif was very good in pointing me in right direction with my sim only upgrade.
2025年5月17日
自発的なレビュー
Vodafone UK - Fulham Broadway からの回答
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Fulham Broadway からの回答
Hey Claire,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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