Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... もっと見る
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Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB Gillingham, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... もっと見る
企業が回答しました
Joshua has been a real help. He was extremely patient in answering all my questions in explaining my options for a phone upgrade. He was as extensive in researching other options and helping me und... もっと見る
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Clear information and assistance from Adam. Understood what I wanted and was able to find me the best deal at the right price. Was easier than I expected
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We always prefer to come in store for the excellent, friendly customer service, very helpful and knowledgeable. They arranged a great deal, saving us money, took the time to explain everything and... もっと見る
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当該企業による記述
Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB, Gillingham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Vodafone UK - Gillingham からの回答
Joshua (Raven) was so friendly and helpful. I had a great experience buying my new phone. What a lovely change to have someone make eye contact and engage in intelligent conversation.

Vodafone UK - Gillingham からの回答
Kate and Wayne were both fantastic and very helpful. Both extremely knowledgeable and friendly. Amazing service.

Vodafone UK - Gillingham からの回答
Becca and Wayne were both very helpful today. Outstanding support for me today fantastic service.

Vodafone UK - Gillingham からの回答
Anna was great today. She helped me in store save money on my contracts and I really appreciate all the help highly recommended her

Vodafone UK - Gillingham からの回答
Anna and Dylan have been great at helping me with my phone and saving me money- recommend them two to everyone

Vodafone UK - Gillingham からの回答
Brilliant service yet again from Vodaphone. Connor was very professional and helpful. Good welcoming atmosphere either no pressure and got a fantastic deal. Keep up the good work

Vodafone UK - Gillingham からの回答
Anna helped me and my husband with our new phines and broaband contract. Shes always happy to help

Vodafone UK - Gillingham からの回答
I came into the store on 26/05 just to get an idea on prices for an upgrade. A young gent, Adam, grabbed me a seat and I just wanted to highlight his service.
Firstly, without any trouble or it feeling like a hardship, he provided me with a list of prices for multiple different devices, leaving no stone unturned. He gave both the "professional" opinion and his own thoughts on each of the deals, making it unbelievably easy for me to make a choice.
I asked lots of questions about specifics between different devices and Adam had the answers on hand at an instant, no "uhhmmm" or "errrr" just pure product knowledge paired with his own experiences again leaving me with no doubts. I have had lots of phones in my time, and I have never come across anyone that was as knowledgeable and proactive as him. He clearly understands customer service and executes perfectly. Adam wasn't at all pushy on the sale which is a HUGE win for me when buying anything, that quality alone escalates the experience massively.
Sadly he wasn't in the store when i came back to complete the upgrade, but was very keen that he gets the feedback/praise that he deserves. A total asset to that store and the man you want to be seeing if you're looking to upgrade.

Vodafone UK - Gillingham からの回答

Vodafone UK - Gillingham からの回答
Josh was so helpful
No pressure was given and he went through everything step by step
Thank you Josh, great service

Vodafone UK - Gillingham からの回答
Adam very helpful & pleasant feel all was explained really well

Vodafone UK - Gillingham からの回答
Very friendly and helpful.
Was greatful for them giving me their time to resolve my issue.

Vodafone UK - Gillingham からの回答

Vodafone UK - Gillingham からの回答
Dylan was brilliant. I'm a long term vodafone customer with 4 phones for family and the upgrade experience with Dylan at Hempstead store was excellent, informative and clear.

Vodafone UK - Gillingham からの回答
Adam was very helpful and was an absolute pleasure to deal with! Great job!

Vodafone UK - Gillingham からの回答
Professional, patient and very helpful, especially for a non techie

Vodafone UK - Gillingham からの回答
Excellent service from Dylan and Adam. Well worth popping into the Hempstead Valley Store for the best deal I could have got and fantastic customer service - Thank you!

Vodafone UK - Gillingham からの回答
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