A great relaxed service with Declan. He patiently explained my options and even helped me with a software issue!
企業が回答しました
所在地
所在地を変更29 Lyon Way, KY7 5NN Glenrothes, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Outstanding customer service today when I had a technical problem with my phone.Sorry I did not catch the adviser's name.He identified and fixed the issue straight away.Very helpful and polite.
企業が回答しました
Had the most seamless appointment with Matt this afternoon to set up the transfer of old to new apple phones. True Professional and passionate about his role. Thank you for helping me. Five stars all... もっと見る
企業が回答しました
I had a fantastic experience at Glenrothes Vodafone. Lee assisted me with finding the right Tablet for my wife. He showed me all the options, services and payments to assist me in making the decisi... もっと見る
企業が回答しました
企業情報
Vodafone UK - Glenrothes について
当該企業による記述
連絡先
29 Lyon Way, KY7 5NN, Glenrothes, 英国
4.9
優良
139件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Vodafone UK - Glenrothes からの回答
Hello, Stephen,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Glenrothes からの回答
Hi Kathleen,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Vodafone UK - Glenrothes からの回答
Hey Kathryn,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Lee and Mikey
Great service from Lee and Mikey
Thank you, love my new phone
Many thanks
2024年8月6日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hi Helen,
Thanks for taking the time to write such a lovely review! We're delighted that Lee and Mikey were able to help. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Bought phone from02 and notset up
Bought phone from02 and notset up
Came to Vodafone and they set me up
Thank you so much
2024年8月5日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hi there,
This is great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
good laugh and very helpful
2024年8月1日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hi Ewan,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone UK - Glenrothes からの回答
Hi Allan. Thank you for your review for Lee. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Glenrothes からの回答
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Glenrothes からの回答
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Avoid
Vodafone..... the company and their franchisee are an absolute joke. Vodafone won't pass on PAC code to give to third party, and told us quote; '... if you order from us we'll transfer the number, but if you buy from a third party we wont'
Franchisee more interested in me cancelling my order from the ''corporate'' and then placing the order with him, than trying to accomodate a disabled customer
Customer service levels as bad as Virgin and 02
2024年7月1日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hi. It's disappointing to see your review. We understand how troublesome this must be. As we don't know the ins and outs of the situation, we won't be able to provide any help and support on the matter on Trustpilot. That being said, if you still need any help with this and you haven't done so already, please come and chat to us over on:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Vodafone UK - Glenrothes からの回答
Hi Stevie,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone UK - Glenrothes からの回答
Hi Samantha,
Thanks for this feedback! We're so happy you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The guys in store helped me out getting…
The guys in store helped me out getting a new phone. It was easy and they couldn't have been more helpful.
2024年6月3日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hi Kathleen!
Great to hear about the help you received with your new phone. Please click here for our Device Guides so you're able to set everything up how you want it: https://deviceguides.vodafone.co.uk/. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Excellent service in Vidaphone, Glenrothes
Went into Vodaphone in Glenrothes to update 2 of my contracts. I was dealt with by Dylan. Dylan was very friendly, welcoming and very efficient. He quickly dealt with the 2 accounts and clearly explained what he had done with the accounts for me. Dylan is a great representative for Vidaphone
2024年5月19日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hi Del. Thank you for your review for Dylan. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everything explained fully…
Everything explained fully to let us understand. Had to do various new accounts and everything done to what we need. Store colleague - Dylan, was a massive help and made us feel welcoming throughout.
2024年5月15日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hi MR JASON SMITH,
This is lovely feedback for Dylan. Thanks for your kind words and taking your time to share this experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
So happy with this Company
Great Company and great excellent customer service . Been on Vodafone store today for request a broadband service, and staff were very helpful, friendly. I can’t wait for have my broadband service. So happy
2024年5月12日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hi Sandra,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone UK - Glenrothes からの回答
Hi Maxine. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Glenrothes からの回答
Hi Lucy,
Thank you for your positive feedback, this is great to hear!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Vodafone UK - Glenrothes からの回答
Thanks for your review Heather. It's great to hear Sarah and the team were able to get everything sorted for you.
Thanks again, The Vodafone Social Media Team
Sarah and her staff at the Glenrothes…
Sarah and her staff at the Glenrothes branch,are very helpful and friendly,and always keen to help.never had anything other than an excellent experience in store.
2024年4月10日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hi Bob,
Thanks for your kind words and taking your time to share the experience in store with Sarah and the team.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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