Vodafone UK - Harrogate レビュー 

199
TrustScore 5段階評価の5

4.8

Unit 4 , Victoria Centre, HG1 1AE Harrogate, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち5の評価

Amazing surprise to get such a fabulous deal from a clever person in the charming shop where they look after everybody perfectly. Can't recommend the Vodafone shop in Harrogate enough

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5つ星のうち5の評価

I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... もっと見る

企業が回答しました

5つ星のうち5の評価

Hi I came in today and found Darius lovely and nice to see him here at Vodafone as I've been seeing him for years at Three and nice to see both networks working together under one place. He fou... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited the Harrogate store today, to look at a new phone contract and new phone. We were helped by assistant manager, Cameron, who was knowledgeable and very patient. He took the time to explain... もっと見る

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企業情報


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  • Unit 4 , Victoria Centre, HG1 1AE, Harrogate, 英国

4.8

優良

TrustScore 5段階評価の5

199件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(199)

過去12か月のレビュー数: 42,546

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5つ星のうち5の評価

Amazing Service from Isaac

Isaac was very helpful, knowledgeable and gave great customer service. Certainly the best I’ve experienced at any Vodafone.

2025年5月10日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hey Darcy,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you Tom & Cameron. You are appreciated!

After a bad experience with Vodafone customer service I had to go into a Vodafone branch in Harrogate to resolve the problem. Tom and Cameron were brilliant. They found the route cause of the issue, explained the situation and my options to me, and rectified the error made by the service advisor. They were friendly, approachable, thorough and professional. Thank you both for your help!

2025年5月4日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hey Mina,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service very helpful…

Excellent customer service very helpful and clear

2025年4月10日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hey Susan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tom was very helpful

2025年4月8日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hey Dan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tom was very helpful.

Tom was very helpful.

2025年4月7日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience with Cam

Great experience with Cam in the Harrogate store. So supportive with my Mum who needed lots of patience and explanation. Thank you

2025年4月7日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Harrogate shop visit

Superb, face to face contact with Tom from Harrogate shop. Upgrading to new phone. Explained everything simply & clearly. Very patient & helpful, as usual.

2025年3月27日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hey Michael,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Just been into the Harrogate store and…

Just been into the Harrogate store and Isaac was very helpful in sorting a new phone and sim for an electric gate. Would highly recommend

2025年3月21日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hi David,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I’ve had really great service from…

I’ve had really great service from Jordan at Harrogate

2025年2月20日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hi Helen,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Tom is Harrogate is amazing

In a world with poor service , to have Tom from Harrogate was a breath of fresh air . He was amazing . The service was seamless. He was so professional, polite and nothing was too much effort. He was so good . An asset to vodaphone .
Nigel

2025年2月16日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hey Nigel, thanks for the awesome feedback for Tom 😊 All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Harrogate store - brilliant Dawn was outstanding yesterday and…

Dawn was outstanding yesterday and today. Nothing was too much trouble. Knowledgeable and keen to help without any pressure. The Harrogate store was welcoming all the staff helping everyone - a great atmosphere.

2025年2月15日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hi Nicholas, Thanks for your feedback for Dawn in Harrogate 😊 All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Good service.

Good service.

2025年2月15日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant service

I had problems finding my account to arrange Euro data roaming. Dawn couldn't access my account either. She persisted and, with Dan's help, discovered I was with a third party company. They helped me get back with Vodafone direct, get the data roaming - and reduce my monthly bill! They were fantastic in how they went about this and I'm very grateful.

2025年2月7日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hi Norman,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Really good customer service today.Dawn…

Really good customer service today.Dawn was excellent, so helpful and professional, and patient ! She is definitely an asset to Vodafone.Thanks so much Dawn 😁

2025年2月9日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hi Janet. Thank you for your review for Dawn. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

All round great experience

Dawn at the Harrogate store was very helpful in sorting out our package to add mobile plans onto our existing broadband and managed to fulfill all of our requirements.

2025年2月8日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hi Sam. Thank you for your review for Dawn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tom’s been great!

Tom’s been great! Answered any questions I had and made the process very simple. Top man

2025年1月20日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hello, Isaac,

It's always our aim to provide a helpful service, so it's great to hear that Tom delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

Staff really helpful and looking for best offers for customer

2025年1月19日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hello, Helen,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service and help with id…

Great customer service and help with id verification

2025年1月16日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Thanks for your five star review, Kailum. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Tom is an amazing professional

Tom is an amazing professional, so many useful information we received that we did not even had to ask. Huge knowledge, kind, funny and most of all PROFESSIONAL.
Vodafone Harrogate=Tom
Top man

2024年12月30日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hi Kadrije. Thank you for your review for Tom. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Danny @Harrogate is a Legend

I have been with Vodafone circa 20 years
And by far on my latest and previous upgrades Danny at Harrogate is above 1st class He just gets it he understands the customer needs and delivers a solution in a personable and professional manner When it’s said that someone goes the extra mile Danny goes the extra 10 miles
Thank you Danny yet again from Mark E

2024年12月24日
自発的なレビュー
Vodafone UK - Harrogate ロゴ

Vodafone UK - Harrogate からの回答

Hi Mark. Thank you for your review for Danny. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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