Staff were very helpful with helping me check my contracts, the shop was clean and staff were really friendly and professional I was served by Conor who made sure I understood everything
企業が回答しました
所在地
所在地を変更46B, Priory Shopping Centre, TN34 1PH Hastings, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... もっと見る
企業が回答しました
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... もっと見る
企業が回答しました
Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options. They were able to save us money on our existing plans. We travel quite a distance to a... もっと見る
企業が回答しました
企業情報
Vodafone UK - Hastings について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
46B, Priory Shopping Centre, TN34 1PH, Hastings, 英国
4.9
優良
295件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
friendly staff
2024年7月23日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hi Sam,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Outstanding Service from Marnie
Marnie was very helpful and polite as I thought I had lost my phone she went through all the options and realised I was paying far to much on my sim .I left there very satisfied and Marnie is a credit to your company .Outstanding Service.Rachael (Bournemouth )
2024年7月20日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hey ,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
The conversation with Lewis helped me…
The conversation with Lewis helped me out a lot with reducing my bill, inputting in my calendar reminders upgrade dates and when the price changes and just listening to my rants about life and baby.
2024年7月17日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hi Serena, It's great to see you were able to unload on Lewis 😆 And they were able to save you a little too.
Thanks for your feedback, The Vodafone Social Media team
Amazing customer service
I am ND, and have sensory processing issues ~ for this reason I can find choosing new phones/deals/upgrades overwhelming and stressful. So I decided to visit in store to speak with someone in person, and I'm glad that i did.
Marnie assisted me and she was amazing. So helpful and kind, she went through all of the different options with me and even found better deals for my existing broadband and my sons sim. What a lovely lady, she went above and beyond 🌟
2024年7月16日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hi,
It's great to hear about the positive experience which you've had with Marnie. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Today i got a new Samsung ultra 24 in…
Today i got a new Samsung ultra 24 in your store I'm very happy and so kind of explain to everything thank you for marnie 😊 ☺️
2024年7月9日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hello Aravind,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thanks very much Vodafone hastings not…
Thanks very much Vodafone hastings not only was your service very helpful and informative I was keep amused by the good banter whilst waiting for the phone application to complete, on the whole a very good experience.
2024年6月30日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hi Neil. Thank you for your review for the Hastings team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lewis served me today
Lewis served me today. He was extremely patient and helpful and didn't just try to sell me the biggest deal.
2024年6月29日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hi Sophie,
Thank you for your great feedback! We're delighted you had such a positive experience with Lewis.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Helpful advice
Helpful advice , not pushy . Understood what I wanted with plenty of questions . Friendly and pleasant experience.
2024年6月25日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hi, Mark,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you ever need help, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Was served by mark today.
Was served by mark today.
He was extremely knowledgeable, helped me pick out the right contact for me with the phone I wanted.
After being messed around with 02 for many years, spending literally hours on phone calls which got me no where! Mark sorted my contact phone out super quick and super easy!
Also had Conversations with a girl that works there (can’t remember her name) but she was also extremely helpful and knowledgeable.
Highly recommend!!!
2024年6月22日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hi Abbie. Thank you for your glowing review for Mark. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful & Professional
Lewis was particularly helpful and friendly. He dealt with all my queries professionally and put my at ease. He supported me cancelling my old contract with O2, and waited patiently. He then talked me through setting up my new phone.
2024年6月8日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hi Charlotte.
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Lovely customer service experience
Quick service, kind & present staff, great value for money. Marnie was extremely helpful, open and instructive!
2024年6月7日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hey there,
We're delighted to hear this. We're so happy you had such a great experience with Marnie.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Incredibly friendly and helpful staff.
Incredibly friendly and helpful staff.
I arranged to collect my new handset from the Hastings store. On arrival all assistants were engaged with other customers, but they made the time to welcome me and informed me of the wait, which wasn't more than 5 minutes.
The young man who served me was really friendly and chatty. He informed me of all my upgrade dates coming up and advised me on a few options on some that were arriving soon.
During my visit a saw a young woman help several older customers with devices they already owned and assist them with the technical issues they were having. All staff were approachable, friendly and incredibly helpful.
I would highly recommend.
2024年5月16日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hi F D Hathaway,
Thanks for your review for our Hastings store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Mark did an amazing job of helping us…
Mark did an amazing job of helping us buy an iPhone 15.
He went well beyond what he needed to do and got us a great deal and a package that does exactly what we need.
2024年5月6日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hi. Thank you for your review for Mark. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Beth set up my new iPhone for me
Beth set up my new iPhone for me. She was quick and very helpful and took the stress away from me about moving over all my data
2024年5月7日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hi Lizzie,
Thanks for taking the time to leave a review and feedback for Beth, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great deal given from Vodafone…
Great deal given from Vodafone Hastings. Always polite and helpful, very happy with the service
2024年4月12日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hi Ian,
Thanks for your review! We're delighted you managed to find a great deal and had such a positive experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Marnie was extremely helpful and…
Marnie was extremely helpful and informative
A good experience
2024年4月9日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hi Steven,
It's great to hear about your recent experience, and feedback for Marnie. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Best customer service from Marnie
2024年4月9日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hi Maria,
Thank you for your review and great feedback for Marnie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I was applying for wifi and I got…
I was applying for wifi and I got offered to have a sim contract and I was very happy to go for it Marnie helped and offered great customer service very patient and friendly Marnie thank you for your support and for your help very appreciated
2024年3月10日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hi Rehab,
Thanks for sharing your fabulous feedback for Marie. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
I saw Beth the store manager who was…
I saw Beth the store manager who was very helpful. She set up my new phone for me and made sure I knew how it worked. Will definitely return
2024年3月8日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hi Allie,
Thanks for reviewing and sharing this feedback for Beth, this is great to hear.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Renewing contract
Lewis explained everything fully and found the very best plans for our needs
2024年3月1日
自発的なレビュー
Vodafone UK - Hastings からの回答
Hey Trevor,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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