Vodafone UK - Hastings レビュー 

294
TrustScore 5段階評価の5

4.9

46B, Priory Shopping Centre, TN34 1PH Hastings, GB


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5つ星のうち5の評価

Staff were very helpful with helping me check my contracts, the shop was clean and staff were really friendly and professional I was served by Conor who made sure I understood everything

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5つ星のうち5の評価

Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... もっと見る

企業が回答しました

5つ星のうち5の評価

My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... もっと見る

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5つ星のうち5の評価

Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options. They were able to save us money on our existing plans. We travel quite a distance to a... もっと見る

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  • 46B, Priory Shopping Centre, TN34 1PH, Hastings, 英国

4.9

優良

TrustScore 5段階評価の5

294件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(294)

過去12か月のレビュー数: 40,694

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5つ星のうち5の評価

Really helpful

Really helpful. Emily and Mark were great.

2024年12月7日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hi Campbell. Thank you for your review for both Emily and Mark. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant Emily and Mark in…

Brilliant Emily and Mark in Hastings!Quite wonderful!

2024年12月7日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hi Valerie. Thank you for your review for both Emily and Mark. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Emily was extremely helpful!

I went to the Hastings Vodafone shop to get a brand new Iphone and i ended up walking out with the Iphone 16 Pro Max for a very fair cheaper price. Emily (the lovely girl who served me) got my price down and was so friendly towards me when I had no scooby.

2024年12月6日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hi Neffy. Thank you for your review for Emily. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful

Very helpful, great service, brilliant deal. Very happy 😁

2024年12月2日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hi David,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

5 Star Review Lewis was excellent

5 Star Review Lewis was excellent

2024年12月1日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hi James. Thank you for your review for Lewis. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service

Excellent customer service from Mark.
Couldn’t fault at all!

2024年12月1日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hi Roger. Thank you for your review for Mark. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

10/10 customer service

Couldn’t fault Mark at the Hastings store, 10/10 customer service to help us find the best deal to suit our needs

2024年12月1日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hi Ellie. Thank you for your review for Mark. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Hastings Excellence branch…

Your employees at the Hastings branch are an absolute credit to your company especially Marnie

2024年12月1日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hi Mervie. Thank you for your review for Marnie and the team. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The staff member (Marnie) had excellent…

The staff member (Marnie) had excellent knowledge, was helpful and patient throughout and spent a lot of time ensuring my enquiries were answered well

2024年11月17日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hi David,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

Very friendly staff, Highly recommend

Great experience talking with Mark in store today as my partner was looking to upgrade or go for a sim only contract. Very friendly and would highly recommend.

2024年11月6日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hey Rochelle,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mark was extremely helpful with…

Mark was extremely helpful with changing my sim plan, managed to save me money while upgrading my data to a better offer, went through everything super clear and was very precise with all the information that he gave. Couldn't recommend him high enough

2024年11月6日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hi Adam,

Thanks for your review and feedback for Mark! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Everytime im in your store always…

Everytime im in your store always satisfying very helpful

2024年11月2日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hello, Graham,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

New Broadband set up.

Had a fantastic service from Marnie and Emily with setting up my new broadband package.

Both were extremely helpful and attentive.

I would highly recommend their services.

2024年10月15日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hey Kieran,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service

Mark, the assistant manager at the Hastings branch helped us over two days, patiently helping us as we made up our mind overnight. Best thing about his expert service was his genuine determination to save us money and tailor the package to our specific needs. Fantastic service.

2024年10月6日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hey Damon, Thanks for your wonderful feedback for James. It's really good to see he was patient while you made your decision.
All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Faultless service.

First off, it's several experiences.

The first was in Nov 2017 when my phone got damaged. Lewis at Vodafone Hastings sorted everything out with no drama at a particularly stressful time. New phone, SIM-only, same number.

Second time remains a mystery, but the lady helped sort out my issue.

Third time was this week. I had ordered by phone a hotspot which I couldn't get up and running. A visit to Priory Meadow saw Lewis again resolve an issue (faulty item) and reduce my monthly bill. Again, no drama, no fuss, and friendly banter whilst the computer did its stuff. We joked about cinema and my facial disfigurement without any awkwardness.

Isn't that part of what customer service is?

The whole gang down there are wonderful.

2024年9月30日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hi Gary,

Thank you for taking the time to leave us a 5 star review and the great feedback about the team when you visited us on store.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Mark in the Hastings store was…

Mark in the Hastings store was extremely helpful and went above and beyond to help me with my upgrade.

2024年10月1日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hi Katy,

We’re glad to hear you found the best option for you when visiting Mark in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Fantastic service

Fantastic service, got everything we asked for and at a better rate.
Mark was very friendly and professional, our experience in store was a pleasure
Thank you

2024年10月1日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hi Friend of Ted,

This is such a great review for Mark. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Marnie was really great in helping me…

Marnie was really great in helping me to make the best choice of what I wanted, she was patient with me, she gave me several options with details to facilitate my decision.

I made my choice and got my desired phone which was great, Marnie told me about the offer on the device I bought which I wasn’t even aware of, this got me more excited which is the reason I’m giving a 5 star review.

Generally, I had a good experience at the store.

2024年9月29日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hi Timothy,

Thank you for taking the time to review and sharing this great feedback for Marnie.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Emily was fantastic and really…

Emily was fantastic and really knowledgeable and extremely helpful, she is a credit to your company, thank you so much 😁

2024年9月28日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

new iphone purchase

had a great experience buying my new iphone through vodafone hastings. after a poor experience with o2 i’m glad to finally be with a company that reassured me! josh and the rest of the team were great. thanks!

2024年9月26日
自発的なレビュー
Vodafone UK - Hastings ロゴ

Vodafone UK - Hastings からの回答

Hey Emily,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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