Vodafone UK - Hereford レビュー 

368
TrustScore 5段階評価の5

4.9

Unit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB


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5つ星のうち5の評価

Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone... もっと見る

企業が回答しました

5つ星のうち5の評価

Such lovely customer service here! Brad has been nothing but helpful he was such a star and made the whole process so easy! Will definitely continue to use Vodafone and will always look out for Brad!!... もっと見る

企業が回答しました

5つ星のうち5の評価

I have been coming to this store for almost 20 years and I have found the staff to be polite, helpful and very supportive whether it is to upgrade a phone or to sort out any lost or stolen phones for... もっと見る

企業が回答しました

5つ星のうち4の評価

The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... もっと見る

企業が回答しました


企業情報


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  • Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, 英国

4.9

優良

TrustScore 5段階評価の5

368件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(368)

過去12か月のレビュー数: 42,546

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Yesh was lovely and helped sort the…

Yesh was lovely and helped sort the best plan for me. So happy with my service

2026年8月8日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hi Christie, thank you so much for your wonderful review and the amazing support you’ve shown for Yesh , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

5つ星のうち5の評価

Sam is an awesome dude that properly…

Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone Old Market Hfd

2026年8月5日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service!!

Such lovely customer service here! Brad has been nothing but helpful he was such a star and made the whole process so easy! Will definitely continue to use Vodafone and will always look out for Brad!!

2026年7月29日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hey Bobbi,
Thanks for the lovely review and fantastic support for Brad .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent help from Samuel

Excellent help from Samuel, so grateful

2026年7月29日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hey Evelyn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Shalini has just served me in the…

Shalini has just served me in the Hereford shop. She was very helpful. Would highly recommend her.

2026年7月10日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sam was very good and was very…

Sam was very good and was very knowledgeable on what phone would suit me. Very nice and helpful

2026年7月4日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hey Sophie ,
Thanks for the lovely review and fantastic support for Sam .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent Service Vodafone Hereford

I have been coming to this store for almost 20 years and I have found the staff to be polite, helpful and very supportive whether it is to upgrade a phone or to sort out any lost or stolen phones for my children. Brad was extremely efficient today and explained the differences in the alternative choices of upgrades available to me. Thanks for all your support.

2026年6月16日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

"Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

5つ星のうち5の評価

Excellent service

I had a great experience with Vodafone today. Having been very disappointed with the customer service in another Hereford telecoms store, who shall be nameless, and in general with online and phone attempts to manage my broadband contract renewal, I was so relieved to find that the service at the Vodafone shop was really excellent.
From the moment I walked in someone spoke to me, even though all the assistants were busy with other customers, and let me know I would be attended to quickly, which I was. I could tell at once that this was a well-managed store. The assistants all had such a friendly, polite and professional manner and I knew I would be in good hands.
Sam and James both went out of their way to help me sort out a rather complicated Broadband transfer, with patience and technical skill. I now feel confident that by coming to the Vodafone store Hereford in future I will get all the help I need to manage my Broadband and won't have to suffer all the confusions and complications of trying to do this remotely. Thank you so much for your help and kindness today.

2026年6月8日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Shalini was a fantastic help

Shalini was a fantastic help, very informative and provided many options to make the decision easier. Thank you.

2026年6月3日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hi , thank you so much for your wonderful review and the amazing support you’ve shown for Shalini, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

5つ星のうち5の評価

Service

Was served by Sam, Fantastic service found me the best deal possible and was polite and respectful

2026年5月11日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hey Zach,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Just changed home phone

Just changed home phone , broadband and mobile to Vodafone . Shalina at Hereford dealt with everything , she was very pleasant and good to deal with .

2026年5月4日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hey Kevin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Yesh was brilliant

Yesh was brilliant. She helped me find the best deal for me and my son. She explained everything patiently and was very professional. Thanks again Yesh ! Will see her again when I visit the Hereford store

2026年5月4日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Shalini was really helpful doing the…

Shalini was really helpful doing the tech service for me. Highly recommend

2026年4月22日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hey Raymond,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

A fantastic experience made an awkward…

A fantastic experience made an awkward situation so easy

Thank you Sam, Vodafone, Hereford 5 star ⭐

2026年4月21日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hey James,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brad always helps me upgrade my…

Brad always helps me upgrade my contracts. Always very helpful and nothing is ever a problem for him. Excellent service

2026年4月6日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hey Brad,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち4の評価

The team at Vodafone Hereford are…

The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a friendly and cheerful manner.

The only issue, if I can call it that, Is the system seemed a bit iffy when it came to inputting my details.

But all in all, happy with my experience and my new contract.

2026年2月27日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic Service and Efficient

Fantastic. Very helpful service. Would recommend to others.

2026年3月4日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hey Stefan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Shalini was really helpful with…

Shalini was really helpful with everything. She managed to get the prices down for us

2026年3月1日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hey Beryl, ​

Thanks for the lovely review and fantastic support for Shalini. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

I popped in to Vodafone Hereford this…

I popped in to Vodafone Hereford this morning to possibly get an upgrade on my current phone/contract I saw Shalini who was very friendly helpful & knowledgeable about what were the best deals on offer for me I went
She gave me information regarding broadband packages on offer which I will pursuing in the near future 🤩🤩

2026年3月1日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Shalini 100%…

Shalini has just given me 100% excellent customer service. Fantastic product knowledge delivered with full & easy to understand language. Saved me large amounts of money on 2 products I use.
Very patient with me and made me feel at ease

2026年2月15日
自発的なレビュー
Vodafone UK - Hereford ロゴ

Vodafone UK - Hereford からの回答

Hey Sarah,

Thanks for the lovely review and fantastic support for Shalini.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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