Vodafone UK - Hitchin レビュー 

219
TrustScore 5段階評価の5

4.9

13 High Street, SG5 1AT Hitchin, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I came intoVodafone Hitchin with so many viruses taking over my phone. I saw Mutzy who assisted me and helped me remove all those nasty viruses. Thank you so much for your kindness and patience.

企業が回答しました

5つ星のうち5の評価

Akila was totally brilliant!!! I was very apprehensive about getting a new phone & she was so knowledgable, kind & patient - excellent service, thank you.

企業が回答しました

5つ星のうち5の評価

Visited Vodafone Hitchin on 15 July to update my rather antiquated contract. Very lucky to have had the pleasure of dealing with Glenn. He ran through all my options and arranged a switch to a... もっと見る

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

219件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(219)

過去12か月のレビュー数: 39,680

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Had problems with a sim card

Had problems with a sim card. Mutzy was really helpful & nice not making me feel a fool

2026年4月17日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey Andy,

Thanks for the lovely review and fantastic support for Mutzy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came to Hitchin store dealt with Glenn…

Came to Hitchin store dealt with Glenn he helped me sort my phone and upgrade top guy 5 stars

2026年4月16日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey Aibhne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mutzy was very kind and helpful

Mutzy was very kind and helpful. Thank you very much!!!

2026年4月15日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey Sophia,

Thanks for the lovely review and fantastic support for Mutzy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I came into store with my husband and…

I came into store with my husband and we were overdue new phones. We hate the idea of changing. We saw Store Manager Mutzy who was brilliant. She is knowledgeable and patient with us. She recommended us the latest phones and helped us transfer everything from our old one to the new one with no hassle. I am loving my new phone and would highly recommend her services

2026年4月14日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came in to store had a problem with…

Came in to store had a problem with getting phone calls Glenn sorted me out top guy 5 stars

2026年4月14日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey Brian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant service

Brilliant service, came in and saw Glenn and Jamie, helped solve an issue with my phone, so happy.

2026年4月11日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Muj was very helpful in all aspects

Muj was very helpful in all aspects, from explaining the choices I had to recommendations of the steps.

2026年4月10日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey there,

Thanks for the lovely review and fantastic support for Muj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Served by Glenn

Served by Glenn

Very helpfull nice to deal wuth.

Thank you Martin.

2026年4月10日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey Martin,

Thanks for the lovely review and fantastic support for Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team


5つ星のうち5の評価

Glen was fantastic

Glen was fantastic. Very helpful and efficient

2026年4月10日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Upgrade Visit

Came in today and spoke to laura for a new phone upgrade. She was very kind and patient and talked me through everything she was doing. Very pretty girl!!!

2026年3月31日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sorting E Sim Card

I recently came into the store to sort out my new phone that required an e sim. Jamie, the gentleman who helped was amazing. He made the process quick and easy and was very helpful and patient whilst I navigated sorting the information he needed.

2026年3月28日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Keep the High Street shops open

We are so lucky in Hitchin having a Vodafone shop on out High Street. Modern technology is complicated and we need experts to explain it and guide us through the many stages.
I'd stuck for 8 years with the same phone and same package so changing both was a scary step.
Jamie in my local shop was my lifeline. Not only did he recommend a great deal but he guided me through the costs and paperwork involved, provided his mobile number to arrange a time to install the new phone then got me up and running in spite of numerous hurdles.
Full credit to him for patience and perseverance and full credit to Vodafone for customer service ( very rare these days)

2026年3月26日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey Tess,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Had a great experience at Vodafone Hitchin thanks to Laura

I had a great experience with Vodafone thanks to Laura. She was friendly, patient, and really took the time to understand what I needed from a SIM-only plan.

She explained the options clearly and helped me choose the best plan for my budget without any pressure. The whole process was smooth and stress-free.

Really appreciate your help, Laura—excellent customer service!

2026年3月18日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey Gent, ​

Thanks for the lovely review and fantastic support for Laura. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

Laura was very helpful and efficient

Laura was very helpful and efficient. She made sure to help me with every question i had.

2026年3月24日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey Boushra,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Laura and mutzy were very helpful and…

Laura and mutzy were very helpful and knowledgable and made our experience at vodaphone a good one 😊

2026年3月24日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey Carla,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

i forgot their names but they was funny…

i forgot their names but they was funny lol ,helped out my millennial mum and sorted the phone out

2026年3月24日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey Freya,



Thank you for your review. It's always lovely to read such nice feedback.

 If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.



Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

Had a really good experience today at…

Had a really good experience today at Vodafone , laura helped me sort out my sim and explained the different options clearly.
it was very straightforward and quick .

2026年3月24日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey Elias,


This is fantastic to hear! We really appreciate the feedback.

 If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.


Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

Laura was very helpful and kind

Laura was very helpful and kind. I love coming into the vodafone store as all the staff are wonderful.

2026年3月24日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey Lara,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Laura.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Visited Vodafone Hitchin store

Visited Vodafone Hitchin store, Jamie helped me pick the right plan and helped transferred my data for me. Would highly recommend.

2026年3月24日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey Pamela,



This is fantastic to hear! We really appreciate the feedback.

 If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.



Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

I had a fantastic service in store by…

I had a fantastic service in store by Amz and Mutzy. I had issues with my WhatsApp, and they both fixed it instantly. They also saved me on my bills massively. Thank you

2026年3月17日
自発的なレビュー
Vodafone UK - Hitchin ロゴ

Vodafone UK - Hitchin からの回答

Hey Irvin,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報