Vodafone UK - Horsham レビュー 

160
TrustScore 5段階評価の4.5

4.7

56 West Street, RH12 1PL Horsham, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had an excellent customer service experience with Ben in store today, he helped with an urgent issue AND then saved me money on my contract proactively. Made what could have been a stressful issue su... もっと見る

企業が回答しました

5つ星のうち5の評価

I would like to thank Ben for his tremendous help and how beautiful soul he is as a person and who was helping us through our queries we came with and made it so easy on our visit to the Horsham voda... もっと見る

企業が回答しました

5つ星のうち5の評価

Have been in Horsham store on two occasions recently, both times hosted by Ben. What a pleasure to be served by someone who was helpful, happy and human! Customer service at its best! Thank you B... もっと見る

企業が回答しました

5つ星のうち5の評価

A big shout out to Ben - as a frequent tourist to Horsham i arrived in Horsham on Monday 20 July with my Samsung mobile bearing the" green line of death" down the screen. Living in Jersey the ph... もっと見る

企業が回答しました


4.7

優良

TrustScore 5段階評価の4.5

160件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(160)

過去12か月のレビュー数: 39,680

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Niall the assistant manager was really…

Niall the assistant manager was really helpful. Great employee

2024年5月5日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hi Rob,

Thanks for the positive review!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Neil solved my problem…!

2024年5月4日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hi Bob,

Thanks for the positive feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Noah was extremely kind and helpful and…

Noah was extremely kind and helpful and patient! I had trouble with my card and he stuck by me and helped me through it. You’re lucky to have him!

2024年4月30日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hi Amy. Thank you for your review for Noah. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Upgrade in store

Upgraded phone in store with Noah, he was great help

2024年4月30日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hi Jeff,

Thanks for this great review! We're delighted you had such a positive upgrade experience. Enjoy your new phone!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Kai was extremely helpful

Kai was extremely helpful. Finding us the best deals for 4 phones due an upgraded. By far the best service we have received since being vodafone customers!

2024年4月24日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hi Abi,

This is a great review for Kai. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Noah's help

Noah's help, attention & expertise were 100% top notch (got a replacement phone in-store today at Horsham)

2024年4月12日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hi Paul, It's great to see Noah was so helpful when you visited our store recently.
Thanks, The Vodafone Social Media team

5つ星のうち5の評価

Excellent service

My phone contract is with another provider who is not in Horsham. I had an issue on my phone that I could not resolve myself. I visited the Horsham Vodafone store and asked if it was possible for them to help me. A really nice young man named Niall was able to rectify the problem for me. He was extremely helpful and never made me feel incompetent. I was so impressed by the service he gave me today. He asked about my existing phone contract. I feel sure that when my current contract is ready for renewal that I would definitely consider changing to Vodafone after the wonderful level of service I received at this store today.

2024年2月28日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hi Maureen,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Kai was very helpful today

Kai was very helpful today , great to have such a asset in your team .

2024年2月21日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hi Selma. Thank you for your review and feedback for Kai.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Niall was extremely knowledgeable and…

Niall was extremely knowledgeable and helpful. Excellent service. Thank you

2024年2月11日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hi Helen,

Thank you for this great review regarding your experience with Niall.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

5つ星のうち5の評価

Kai was very helpful

2024年2月8日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hi Richardo,

Thanks for your review for Kai. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Very helpful!

Very helpful-always uncertain about costs (like bringing the car to a garage!!) but reassured I’ve got the best-thank you.
Happy customer :)

2024年2月4日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hi Amy,

We're pleased to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

From start to finish Noah showed…

From start to finish Noah showed exceptional product knowledge and customer interaction skills

2024年1月25日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hello Richard,

Thanks for your feedback. We're grateful for the 5 star review and are so happy to hear that Noah provided a great service.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Nial who works at the Horsham branch…

Nial who works at the Horsham branch was honestly great. He thoroughly helped me and was patient throughout as I had several questions. Much appreciated! :)

Sabiha

2023年12月23日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hi Sabiha,

Thanks for your kind words and taking your time to share the experience in store with Nial.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Did what I wanted (upgrade broadband)…

Did what I wanted (upgrade broadband) efficiently

2024年1月3日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great to speak to Niall

Great to speak to Niall. Best time ever at Vodafone. Thank you
All sorted!

2024年1月3日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hey Nuria,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Niall was great help!

2024年1月3日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hey Alex,

Thanks for the lovely review and fantastic support for Niall.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Professional assistance by Niall

Niall was excellent with all the questions that we asked him. He was knowledgable, explained well, polite and friendly. Very happy with Niall’s assistance and would definitely recommend.

2024年1月2日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hey there,

Thank you for taking the time to review, and share this great feedback for Niall.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Service…

Niall was informative and incredibly helpful

2023年12月27日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hey Rebecca,

Thanks for the lovely review and fantastic support for Niall.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Niall was amazing!

2023年12月27日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hey Megan,

Thanks for the lovely review and fantastic support for Niall.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service from niall

2023年12月27日
自発的なレビュー
Vodafone UK - Horsham ロゴ

Vodafone UK - Horsham からの回答

Hey Joseph,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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