Vodafone UK - Ilford レビュー 

226
TrustScore 5段階評価の5

4.9

Unit 67 , The Exchange Shopping Centre, IG1 1AS Ilford, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I came to the branch to make an upgrade, the stuff named Rihanna was so so kind,and helpful ,and positive . She listebing to me and gave me the best offer. Well done girl, and many thanks for your he... もっと見る

企業が回答しました

5つ星のうち5の評価

The welcome was very warm & I was seen to straight away. My purpose of visit was clearly understood & I was offered the latest deal along with other options to. Harika was extremely helpful, profess... もっと見る

企業が回答しました

5つ星のうち5の評価

Rhianna is amazing. I bought a new sim only contract and she was so helpful and explained all the offers to me. She gave me a brilliant customer experience. She always serves with a smile and is so he... もっと見る

企業が回答しました

5つ星のうち5の評価

I had an excellent experience at the Vodafone Ilford branch. Manisha gave outstanding service she was polite, helpful, time efficient and explained everything clearly. Abu, the manager, was also v... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Ilford について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • Unit 67 , The Exchange Shopping Centre, IG1 1AS, Ilford, 英国

4.9

優良

TrustScore 5段階評価の5

226件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(226)

過去12か月のレビュー数: 39,970

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I am very happy with Abu

I am very happy with Abu, he served us with attention.

2024年7月23日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hi Asya,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great help Abu provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Great service

Great service. Well done Sorina 👍🏼

2024年7月7日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hello, Cazian,

Thank you for writing in a review about the service you received. It's always our aim to provide a quality service, so it's great to hear about the positive experience which you had with Sorina.

If you ever need help, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Abu, the manager was great. He got a better deal than what I had in mind. I have taken 3 lines from him so far, 2 from Walthamstow and 1 from ilford. Absolutely perfect service.

2024年6月26日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hello, Alif,

Thank you for taking the time to provide feedback. It's always our aim to provide a quality service, so it's great to hear about the positive experience which you had from Abu.

If you ever need help, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Customer services

The interaction and customer services are brilliant. These two managers Abu Bakar and Sagar are very nice man. They have good customer communication and behavioral attitude. These are are really outstanding in their job.

2024年6月18日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hi Asadullah,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Im very greatful of Hardev

Im very greatful of Hardev, he has been very healpful.

2024年6月15日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち1の評価

Third class network

Third class network, third class service, third class customer support, even i call today thrice wast my 7hours already before call on last Friday wast 1:30 hour dosent work even there 5g signals dosent work they always putting everyone on wait to transfer the call f*** network charging more with a low network and service

2024年6月3日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hi Muhammad!

I'm sorry to hear you're having network issues. You're able to check for maintenance anytime on our Network Status Checker here: www.vodafone.co.uk/nsc. Alternatively, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, a member of the team would be happy to help. We're also able to raise a network case to the Technical Team if needs be.

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

we met one of the managers in vodafone…

we met one of the managers in vodafone store in ilford abubacker ,he literally made my day , was helpfull throughout the process,very welcoming.thankyou for the warm welcoming....

ilyas

2024年6月3日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hi Ilyas,

Thanks for reviewing and sharing this great feedback!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Assia

If you go to Vodafone in Ilford (Exchange shopping centre) ask for Serina because is the best team can attended you very well. Thank you Serina and good luck 👍

2024年5月9日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hi Assia,

Thanks for taking the time to write such a great review! We're delighted that Serina was able to help you with your query. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

I came to vodafone to solve my problems…

I came to vodafone to solve my problems with sim card. I received brilliant service from Sorina and Andrea. Generaly Lovely atmosfere in Vodafone on Ilford. Thank you ladies.

2024年5月3日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hi Joan,

Thanks for your review and your lovely words for Sorina and Andrea! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち1の評価

Rubbish robbers

Rubbish robbers. Avoid avoid avoid

2024年5月3日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hi Claudia,

Thanks for your review. It's a shame to see your experience has left you feeling this way, we love the chance to turn this around. Please drop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Just let them know you left a review too. Thanks, Vodafone Social Media Team

5つ星のうち5の評価

I visited the vodafone ilford store and…

I visited the vodafone ilford store and the advisor Rhianna was so nice and welcoming. She helped me with my upgrade and was very friendly. I would definitely recommend everyone to go to her

2024年4月13日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hi Yunus,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Abu was absolutely fantastic he helped…

Abu was absolutely fantastic he helped us out with contract very good man he always smiley thank you men

2024年3月10日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hi there,

It's great to see your kind words for Abu. We really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

I have dealt with Ilflford store…

I have dealt with Ilflford store assistant Rihanna and Shea amazing and very helpful and well deserving the award from Vodafone well done Rihanna and keep up the good work.

2024年2月24日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

All staff are good

All staff are good , especially my sales advisor - Rhianna

2024年2月17日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hi Jess,

Thank you for your review. It’s great to hear of your positive experience with Rhianna. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I was served by Umaima in ilford today…

I was served by Umaima in ilford today was so kind and amazing!!
Definitely the nicest staff I've ever been served by in the store
If you come ilford definitely ask to be served by her
Thanks Umaima your service was outstanding!

2024年2月16日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hi Sathish. Thank you for your review for Umaima. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I was served by Umaima today

I was served by Umaima today
She had the best customer service I've ever experienced in a vodafone store
If you visit the store I would 100% recommend going to her she's absolutely amazing!!!

2024年2月10日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hi Romy,

Thanks for sharing your feedback! We're so glad that you received a great experience by Umaima.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

I was served by Umaima in store today

I was served by Umaima in store today
She was so polite and helpful, I would definitely recommend going to her when visiting the ilford store 10/10 service everytime!!!

2024年2月10日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hey Gopi, It's great that Umaima make visiting the Ilford store such a great experience.
Thanks, The Vodafone Social Media team

5つ星のうち5の評価

Sorina was very helpful and kind

Sorina was very helpful and kind. Many thanks to her. I can recommend her happily .

2024年1月18日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hi Deniz,

We appreciate your feedback and kind words about Sorina. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち1の評価

VERY DISAPPOINTED:

If I wanted to give zero stars, I would. This company screwed me over with a SIM card and was unable to activate it themselves before telling me to head over to the Vodafone Store for it to get started. The Vodafone Store is not close to where I live and is a 45-minute trip away to get there, which I am not committed to doing since I am in a tight financial situation. I played around this week with this service, and now I think it's better that I decided to cancel it. The customer service is a joke with people working there who don't know what to do, and I have feelings now that my cancellation has not proceeded. If you need a better mobile plan, I suggest other providers rather than this one.

2024年1月14日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hi there,

I am sorry to hear about your recent experience. If there is anything we can still help with, please don't hesitate to reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK where we will be happy to assist.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing staff service

Amazing staff service. Very paciente, professional also Kind. Rihanna and Umaima do their best to help and understand the customer dream phone.
Thank you 💕

2024年1月13日
自発的なレビュー
Vodafone UK - Ilford ロゴ

Vodafone UK - Ilford からの回答

Hey Gila,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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