alex was very patient and very helpful ..explained everything and took time to confirm contracts and prices. 2 of us renewed phones and it was a smooth process
企業が回答しました
所在地
所在地を変更2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Alex was absolutely amazing in helping and giving information on all my plans and phones! He was great
企業が回答しました
Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
企業が回答しました
Great and good help
企業が回答しました
企業情報
Vodafone UK - Irvine について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, 英国
5.0
優良
301件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Nathan was amazing
Nathan was amazing. Answered all questions I had. I felt that he wanted to help and help he did.
Please send Nathan my thanks.
2025年2月5日
自発的なレビュー
Vodafone UK - Irvine からの回答
Hello, Euan,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rachel set my phone up for me a…
Rachel set my phone up for me a couldn't be happier
2025年1月29日
自発的なレビュー
Vodafone UK - Irvine からの回答
Hi William,
This is lovely feedback for Rachel. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very happy with the service from Taylor…
Very happy with the service from Taylor today, thank you
2025年1月11日
自発的なレビュー
Vodafone UK - Irvine からの回答
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Great help from Andy
Was planningbon switching to o2 but there was an issue and saw Andy who helped sort me out with a new phone. Thanks very much :)
2025年1月5日
自発的なレビュー
Vodafone UK - Irvine からの回答
Hello, Lyn,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Andy helped out a great deal
After shopping around and going to o2 and having an issue with my orders, Andy helped get me a new phone for the same price as I was paying for my sim plan
2025年1月5日
自発的なレビュー
Vodafone UK - Irvine からの回答
Hi Iain,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Kayleigh was a nice helper she was…
Kayleigh was a nice helper she was really helpful and not boring. She was funny and talked to us about video games. 5 star review
2025年1月2日
自発的なレビュー
Vodafone UK - Irvine からの回答
Hi Yukako
It's lovely to see you had such a positive experience with Kayleigh. This is just what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Came in to do an upgrade and Rachel…
Came in to do an upgrade and Rachel helped set every thing up, 5 stars
2024年12月11日
自発的なレビュー
Vodafone UK - Irvine からの回答
Hi Ross,
This is a great review for Rachel. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Chloe
Chloe, saved me quite a bit of money on my monthly contracts …very much appreciated and great job!
2024年12月8日
自発的なレビュー
Vodafone UK - Irvine からの回答
Hi Quintin,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone UK - Irvine からの回答
Hello, Thomas,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Irvine からの回答
Hi Fiona. Thank you for your review for Kayleigh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant
Advisor and the young man training listened to my needs to work towards the best option for me and not just trying to get a sale.
2024年11月23日
自発的なレビュー
Vodafone UK - Irvine からの回答
Hello, Ruby,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chloe was fantastic helped me get a new…
Chloe was fantastic helped me get a new phone and log into everything
2024年11月9日
自発的なレビュー
Vodafone UK - Irvine からの回答
Hi Henry,
It's great to hear about your recent experience and feedback for Chloe.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone UK - Irvine からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rachel helped me set up my phone and…
Rachel helped me set up my phone and was great
2024年10月30日
自発的なレビュー
Vodafone UK - Irvine からの回答
Hi There,
Thank you for taking the time to leave us a 5 star review and thank you for the amazing feedback about Rachel and how she helped set your phone up.
Thanks,
The Vodafone Social Media Team
Taylor fixed my issue in no time today…
Taylor fixed my issue in no time today he was excellent
2024年10月29日
自発的なレビュー
Vodafone UK - Irvine からの回答
Hello, Amanda,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Irvine からの回答
Hello, Fraser,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chloe was very helpful in sourcing a…
Chloe was very helpful in sourcing a new phone for me. Excellent customer care skills, friendly and helpful.
2024年10月4日
自発的なレビュー
Vodafone UK - Irvine からの回答
Hello, Kathryn,
Thanks for letting us know what an amazing job Chloe did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I went in to store after the call…
I went in to store after the call centre couldn't fix my issue. Rachel helped quickly and was very friendly. Thank you!
2024年8月13日
自発的なレビュー
Vodafone UK - Irvine からの回答
Hi Kiera,
Thanks for taking your time to leave this review for Rachel.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Vodafone Irvine
Dearest Vodafone
Many thanks to the Irvine Shop and especially Kayleigh. I had originally back out of an online deal and I wasn't able to get my up front payment back. Kayleigh at Irvine Vodafone sorted this out for me and got the ball rolling. I still hit a brick wall with customer service, but after a week they confirmed my refund.
So I returned to the shop and Kayleigh to get an upgrade to a Samsung Fold 6. A true professional and excellent customer service experience. Many thanks.
2024年9月23日
自発的なレビュー
Vodafone UK - Irvine からの回答
Hi Jon. Thank you for your review for Kayleigh. Minus your experience prior to visiting the store, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan was a great help
2024年9月22日
自発的なレビュー
Vodafone UK - Irvine からの回答
Hi Pete, thank you for the 5 star review and we are glad Nathan has been able to help you.
Thanks,
The Vodafone Social Media Team
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