First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... もっと見る
企業が回答しました
所在地
所在地を変更156 High Road,Kilburn, NW6 4JD London, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Came in today with a customer service related issue that could only be resolved in store due to a theft. Was assisted by a "sales advisor" Vaishnavi. She was attentive, clear and outstandingly hel... もっと見る
企業が回答しました
The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Abo... もっと見る
企業が回答しました
I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He w... もっと見る
企業が回答しました
企業情報
Vodafone UK - Kilburn について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
156 High Road,Kilburn, NW6 4JD, London, 英国
4.9
優良
185件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Im grateful to have Ghazala as our…
Im grateful to have Ghazala as our vodafone representive and explained so well patiently the plan that we were confused about and we thank you for the excellent service shes the best!!!
2025年2月23日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Patrick is an asset to Vodafone
Patrick was incredibly knowledgeable, helpful, polite and generally wonderful. What an asset to the Kilburn store amd Vodafone generally he is. He helped me navigate setting my son up with his own phone and connecting it to mine and was so patient and kind. He deserves a bonus!!
2025年2月15日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Hi Judy,
Thanks for your review for Patrick. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very good experience
Very good experience, very happy with my product and service from Srija.
2025年1月25日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Hi Dexter,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great costumer service
Srija was so kind and helpful and answered my many questions in order to find the best plan for my needs!
2025年1月15日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Hi Celia,
Thank you for your review for Srija. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Srija at Kilburn High Road helped me to switch my SIM into eSIM when I got stuck doing it myself. She also helped me to put another physical SIM into my phone and further named the numbers so that I can easily identify them. Thank you Srija for your kindness and patience. You are so great.
2025年1月14日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Hi Mary,
This is lovely feedback for Srija. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Absolutely great service
Absolutely service. Extremely polite, professional and patient (I have no idea about telephones!). Thanks to everyone but n particular Nisary. Amazing!
2025年1月11日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Patrick is amazing and he is the best
I can't tell you how happy I am with Patrick at Vodafone Kilburn. He is the best advisor they have and I know I'm always in good hands when I come to him.
Vodafone please give him a payrise as he deserves it.
2025年1月3日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Amazing customer service
Amazing customer service, Ms.Srija at kilburn branch at Vodaphone .thank tiu so much and have a lovely and wonderful New year 😀
2024年12月28日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Hello, Jamal,
It's great to hear about the positive experience which you had with Srija. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A very satisfied customer
I am a Vodafone customer for many years and I have never been disappointed by their services. But my recent visit to their office in Kilburn High Street stands out due to Patrick one of the advisers there. His dedication to his work is outstanding. He is highly professional, very eloquent in his opinions, he is helpful, very kind and extremely patient. Patrick is a credit to your company!
Please kindly convey my gratitude to him
2024年12月11日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Hey Stephania,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Srija was very helpful and…
Srija was very helpful and professional, 5 star service
2024年12月10日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Hi Antonio. We appreciate your five star review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Patrick and Ghazala were amazing help…
Patrick and Ghazala were amazing help and helped me get a phone
2024年12月7日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Hi Hussein,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Srija is a very kind woman and she gave…
Srija is a very kind woman and she gave us the best deal and aboud was very helpful he hleped us when we needed to because sometimes we don’t understand he tells us because we speak the same language.
2024年11月30日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Hi Kamel,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Amazing service
Amazing service. Patrick was kind and helped me a lot with what I needed.
Highly recommended this store.
2024年11月27日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Hi Giovanni,
This is lovely feedback for Patrick. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Kilburn Vodafone are fantastic
Kilburn Vodafone are fantastic. They are always so helpful in the shop. I went in to buy a new phone and left very happily. It's a pleasure to visit the store.
2024年11月16日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Hi Antoinette,
Thank you for taking the time to leave us a 5 star review! We're glad you to hear you are happy with the new phone and the service level you received.
Thanks,
The Vodafone Social Media Team
Vodafone UK - Kilburn からの回答
Hi Thomas,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
Thanks,
The Vodafone Social Media Team
Nisarg was best in providing all…
Nisarg was best in providing all information for broadband including the installation
2024年10月11日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Hi Nilesh. Thank you for your review for Nisarg. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My go-to Vodafone store
The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Aboud was in charge and handling everything well, working on two computers for two different customers, while giving verbal assistance to a coworker with a third, quite difficult client, all the while maintaining good humor. He handles everything with ease, efficiency, acumen, and civility. How he manages, I don't know. But he deserves a big pay rise. Aboud is brilliant.
2024年9月19日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Hi Marion,
This is lovely feedback for Aboud. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great experience
Great experience! Patrick on kilburn high street was super helpful and fixed our issue super quick!
2024年10月2日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Hi Maura,
Thanks for your review for Patrick. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I'm very happy with excellent job that…
I'm very happy with excellent job that Patrick do for me thank you very much, he is the best advisor has
2024年9月29日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Hello, Abdo,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Manageress Shanice
Shanice the sales advisor should be a manageress. Absolutely professional on her job.
2024年9月12日
自発的なレビュー
Vodafone UK - Kilburn からの回答
Hi Mr Sheen,
Thanks for your 5-star review for and kind words for Shanice. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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