I have received today great service and support from Anoch today. He was really very kind and solving all the issues and also making it possible that I choose best package for me. I have now mobile wi... もっと見る
企業が回答しました
36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR London, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I have received today great service and support from Anoch today. He was really very kind and solving all the issues and also making it possible that I choose best package for me. I have now mobile wi... もっと見る
企業が回答しました
My current Vodafone contract (unlimited calls/texts + mobile Wi-Fi) expired and I needed a new (cheaper) one. I got one thanks to Shane who did a fantastic job at locating & finding one for me, witho... もっと見る
企業が回答しました
Great service. The store manager was able to tell us what discounts were available for Vodafone together to give us the best deal.
企業が回答しました
Kevin was amazing, he really made our experience great. We’ve had issues with our contract being too expensive and feeling like no one has attempted to help us reduce it, however, after just 45 minute... もっと見る
企業が回答しました
当該企業による記述
36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Visited Kingston Vodafone shop. Manager Kevin is very good Customer service, efficiency and helpful . Highly recommendation !!!

Vodafone UK - Kingston Clarence St からの回答
I’ve enjoyed ten years of seamless uninterrupted service, until now. Having been offered a phone upgrade I have been subjected to a slew of insulting systemic inefficiencies. There has been no direct communication other than sales pitches. Online and in-person hours spent by customers should be billable! Very disappointed and may jump ship. It’s very frustrating sitting and waiting next to an ad banner that declares “ This is London’s Best Network”! The system needs to consider the humans it serves not just the account it skims monthly.

Vodafone UK - Kingston Clarence St からの回答
Friendly staff, very thorough and super efficient. Couldn’t have asked for a better service. Sultan is a real credit to Vodafone!

Vodafone UK - Kingston Clarence St からの回答

Vodafone UK - Kingston Clarence St からの回答
Abi is a wonderful person,he help us and take a quick action.Thanks Abi

Vodafone UK - Kingston Clarence St からの回答
I genuinely can’t understand how a company as big as Vodafone can offer such a useless, frustrating chatbot. It’s completely incapable of solving even the simplest issue, constantly loops, and refuses to connect you to a human. I don’t want to call because I struggle to understand the foreign accent on the phone – that’s exactly why I chose chat support. But instead of making life easier, Vodafone has created a dead-end loop with this bot. If I wanted to talk to AI, I’d use ChatGPT – at least it’s actually helpful. This thing is just a gatekeeper that wastes your time and leaves you with no answers. Absolutely pathetic experience.

Vodafone UK - Kingston Clarence St からの回答

Vodafone UK - Kingston Clarence St からの回答
Had a great experience at Kingston Store upgrading a couple of phones. If you need assistance ask for Jie. His service was excellent. Very professional, very efficient, very informative. A great visit.

Vodafone UK - Kingston Clarence St からの回答
Came in to upgrade few phones and was served by Abhi who was very helpful and delivered great customer service.

Vodafone UK - Kingston Clarence St からの回答
Great customer service, very helpful staff, quick and respectful. Abhi dealt with all the upgrades and gave us best price possible.

Vodafone UK - Kingston Clarence St からの回答
Kevin was amazing and very helpful. I’m very happy with his service and the time management. Thank you Kevin for all your help.

Vodafone UK - Kingston Clarence St からの回答
Abhi was great. Super helpful in transferring my business SIM over to my Personal account!
Very friendly and Knowledgeable.

Vodafone UK - Kingston Clarence St からの回答
Visited the store to collect new device
10 out of 10 for staff, Hanuma Rama Krishna
Certainly be recommending yo others

Vodafone UK - Kingston Clarence St からの回答
Abhi was amazing. Brilliant service. Excellent choices. Well worth the visit.

Vodafone UK - Kingston Clarence St からの回答
Perfect customer service from Abhi explained everything and helped us alot out defently recommend thank you Abhi again for all the help.

Vodafone UK - Kingston Clarence St からの回答
Kevin was really helpful, went above and beyond to give advice and guidance.

Vodafone UK - Kingston Clarence St からの回答
Abhi was super helpful, each time I visit them they find a solution

Vodafone UK - Kingston Clarence St からの回答
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