Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... もっと見る
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Unit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... もっと見る
企業が回答しました
Gary, Ashleigh, Tiago all very helpful and informative, I appreciate all their time and patience with getting the best phone and package for my needs. Would definitely recommend them all. Great custom... もっと見る
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Came in to enquire about Internet for my caravan and Gary was brilliant. He got me a great deal and new sim cheaper than my current deal. Recommended
企業が回答しました
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... もっと見る
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当該企業による記述
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ashleigh was very friendly helping me order my daughter's new iPhone 17. Thank you! 🤩

Vodafone UK - Kirkcaldy からの回答
Very helpful and me out with a cheaper deal. Pleasant staff!

Vodafone UK - Kirkcaldy からの回答
I received excellent customer service from Terrie today in the Vodafone shop in town. She helped me answer all of my questions and supported me through my upgrade.

Vodafone UK - Kirkcaldy からの回答
I have been served by Terrie and Ashleigh today. They have both been lovely and a pleasure chatting with. As a result my broadband and sim deal were quickly organised and they found the best deal for me. Extremely grateful to have met them

Vodafone UK - Kirkcaldy からの回答
The team were great with helping me today. Would deffo recommend and shop again in store .

Vodafone UK - Kirkcaldy からの回答
Absolutely brilliant service staff were so helpful and trying to make my experience easy and enjoyable. Ashleigh & Gary are 5 star for anyone needing a human!

Vodafone UK - Kirkcaldy からの回答
Ash has always been the best when ever I have problems. Resolved everything. 5 stars.

Vodafone UK - Kirkcaldy からの回答
Changing from O2 was quick and easy, good customer service.

Vodafone UK - Kirkcaldy からの回答
Audrey and Gary were so much help today. Couldn’t get my stuff to transfer and they did it in no time. Thanks again.

Vodafone UK - Kirkcaldy からの回答
Went in to change to a sim only plan and as always staff were amazing. Terrie especially was brilliant talked me through everything. Can't fault her for anything. Always going above and beyond for customers. Will never change my network provider due the service received in the Kirkcaldy store.

Vodafone UK - Kirkcaldy からの回答
Very helpful and skilled. I came in on Thursday with a non functioning old phone and three days later I have a new phone with all I need on it. Many thanks to Gary for sorting this out. 5 stars.

Vodafone UK - Kirkcaldy からの回答

Vodafone UK - Kirkcaldy からの回答
I popped into the Vodafone store to ask about broadband, as I’ve already been with Vodafone for my mobile for a number of years and was interested in seeing what broadband deals they could offer.
I spoke with Audrey, who kindly checked what broadband options were available in my area. Unfortunately, my street doesn’t yet have full fibre, so she advised that it would be better to stay with my current provider until full fibre becomes available.
I really appreciated the honest advice rather than being pushed into a product that wouldn’t have worked well for me. It’s refreshing to receive that level of transparency and customer care. I’ll definitely be back once full fibre is available in my area to discuss broadband again.

Vodafone UK - Kirkcaldy からの回答
Such a great experience. Came in with an issue and Gary couldn't have been more helpful. Explained everything and answered any questions that I had. Was up and running in no time. Highly recommend!

Vodafone UK - Kirkcaldy からの回答

Vodafone UK - Kirkcaldy からの回答

Vodafone UK - Kirkcaldy からの回答
Had a great experience in Kirkcaldy today and all the guys were so helpful. Nothing was too much trouble. Highly recommend

Vodafone UK - Kirkcaldy からの回答
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