Went into store for answers to a couple of questions ended up with cheaper broadband and a new phone. We were assisted by the lovely Erin who was so knowledgeable explaining everything in a way we cou... もっと見る
企業が回答しました
所在地
所在地を変更Unit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Ultimately a series of unfortunate events on the backend of external issues I was still able to have a fantastic in-store experience that was a huge help by the end. Erin is lovely and very personable... もっと見る
企業が回答しました
During my visit to Livingston store. Cammy & Scott went out their way to assist me with obtaining a new hand set. Prior to this my battery had become faulty and dealing with this over the via th... もっと見る
企業が回答しました
Called into Livingston today to get a network query checked. Was helped by Hayley who could not have been any nicer. Extremely pleasant, helpful and knowledgeable. Query fixed and advice given what... もっと見る
企業が回答しました
企業情報
Vodafone UK - Livingston について
当該企業による記述
連絡先
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, 英国
5.0
優良
349件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Exceptional Customer Service
Craig was absolutely brilliant sorting out our problem returning my old phone. He was patient and thorough going through all of the options. We had to revisit the store and despite being short staffed he never rushed us or made us feel like we were a nuisance. Dealing with Craig made the problems we were encountering less painful as he was so very helpful
2026年1月21日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Internet issues
Craig was a great help at getting my internet to work, quick and friendly service! True credit to Vodafone!
2026年1月24日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hey Kaitlin,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The staff are lovely
The staff are lovely. Have a great laugh with a staff member which made doing the upgrade fly and went to easy. Always so happy to answer any questions and help if you are not sure on anything. Craig helped me upgrade my phone and certainly made it easier than I thought that it would be.
2026年1月22日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hey Matthew,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bought a new iPhone17 from the…
Bought a new iPhone17 from the Livingston centre shop was helped purchase new phone by Scott who was very professional and knowledgeable and made purchase easy thanks
2026年1月18日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hey William,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to the livingston store today as i…
Went to the livingston store today as i was having issues with my phone not turning on after it ran out of charge, thankfully i spoke to scott who was brilliant, spent a good hour trying everything to get it on but after no luck he recommended we sent it off for repair and done that just that, brilliant work scott
2026年1月22日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hey Daniel,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrea provided excellent service today…
Andrea provided excellent service today at Vodafone! She made me felt listen to and helped me with my account!
2026年1月19日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hey Gail,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alysia from Vodafone in the …
Alysia from Vodafone in the Livingston centre welcomed us in and right away knew how to deal with customers and found exactly what we were looking for.
My daughter was looking for an upgrade to the newest phone but it also had to have global roaming for her job and Alysia throughly explained all our options making it easier to make a decision.
She was very friendly and helpful and no question was too much for her to help us on.
The best experience I’ve ever had in a Vodafone shop.
Thanks again Alysia.
2026年1月16日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hey yvonne
This is fantastic to hear! We really appreciate the
feedback.
If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Vodafone Livingston
The Vodafone representative, Scott, was excellent. He was helpful and made the process of buying a new phone simple and easy.
2026年1月14日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hey Gaynor,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic Service
Eleanor was great. Listened to my needs and directed me to a suitable contract. Even saved me money. Delighted.
2026年1月13日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hey Rich,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone shop in Livingston
I visited the Vodafone shop in Livingston and was looked after by Cammy. He upgraded my phone as well as my wife’s and daughter’s, and made the whole process really straightforward. He was extremely helpful, very knowledgeable, and a pleasure to deal with. Excellent service all round.
2026年1月10日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hey Mark,
Thanks for the lovely review and fantastic support for Cammy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I interacted with a Scott
I interacted with Scott. He provided detailed information about the available Phone & broadband plans, patiently answering all my queries and helping me compare options based on my usage requirements and budget. His guidance made it easier for me to identify which plan offered the best value for money. I appreciate the transparent communication and the willingness of Scott to clarify contract terms and any additional charges as per plans. Overall, this support was instrumental in my decision to select an economical broadband plan that met my needs.
2026年1月10日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
As a Vodafone customer I have always…
As a Vodafone customer I have always received great quality service but the shop at Livingston and in particular cammy have always gone above and beyond
2026年1月10日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Scott was prompt in speaking with me
Scott was prompt in speaking with me, looked into the changes I wanted to make, and completed them in 5 minutes while still having a conversation and geeking out the new Samsung tri-fold.
2026年1月10日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was in today for a new contract with…
Was in today for a new contract with cameron, he is a credit to vodafone. Great customer service
2026年1月9日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hey Kyle,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Livingston からの回答
Hey Alistair,
Thanks for the lovely review and fantastic support for Andrea.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Livingston からの回答
Hey Sorin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alysia at Vodafone was lovely
Alysia at Vodafone was lovely, very professional and caring
She was a great fifer as well
Craig who helped was a great laugh, very knowledgeable
2025年12月23日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hey John,
Thanks for the lovely review and fantastic support for Alysia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Livingston Branch
Visited our local Livingston branch and we were met with a warm and friendly welcome by salesman / advisor Cameron. His knowledge was second to none… we welcomed his advice - and felt there was no sales pressure. We will be sure to return to this branch. Thank you!
2025年12月18日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hi Carol,
Thank you so much for your wonderful review and the amazing support you’ve shown for Cameron—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Scott a delight to your operation
Scott was very attentive and respectful to what I was saying, not being pushy in any way, which can lead to rudeness, and there was none of that. He listened to what I needed and performed the task to the fullest extent possible.
2025年12月15日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hey Eddie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I came into the store to check on…
I came into the store to check on prices, not really intending to buy. Scott explained everything to me and came up with a price I could not refuse.
2025年12月2日
自発的なレビュー
Vodafone UK - Livingston からの回答
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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