Vodafone UK - Llanelli レビュー 

159
TrustScore 5段階評価の5

4.9

Unit 4 , St Eli Shopping Centre, SA15 1SH Llanelli, GB


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5つ星のうち5の評価

Thank you to Joey for doing an amazing job in sorting a new contract and upgrading my phone.He explained everything well and took time to get me a fantastic deal. Many thanks and well done.

企業が回答しました

5つ星のうち5の評価

Evan was very friendl, courteous and patient. He went the extra mile - I went in to put a sim card in my phone and left with a better mobile and broadband deal than my current Vodafone ones. Very help... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent customer service provided by Zac today who managed to resolve my technical issue with help from Chris. Overall a very successful outcome,even managed to get me a good deal, so saved money to... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited the store yesterday afternoon. We've been having issues getting into our account online, to be honest it was a nightmare with the "advisor" on line and over the phone. Aaron had our acco... もっと見る

企業が回答しました


企業情報


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  • Unit 4 , St Eli Shopping Centre, SA15 1SH, Llanelli, 英国

4.9

優良

TrustScore 5段階評価の5

159件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(159)

過去12か月のレビュー数: 42,866

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Easy simple helpful just as it should be

Easy simple helpful just as it should be

2024年9月12日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Thanks for your 5 star review, Ray! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and very patient

Very helpful and very patient

2024年9月12日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Thanks for your 5 star review, Ann! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team

5つ星のうち1の評価

Humanity over Human Rights My Son's young family was visiting the…

My Son's young family was visiting the Llanelli store, when my three year old Grandson desperately needed the toilet, and was refused by a female member of staff. I complained to the CEO via email and had the company line rolled out to me. I understand that these are franchise businesses, however, when I was in business I would allow young children, accompanied by a parent, to go through my home to use the toilet. Luckily my Grandson managed to hold until they got to a more understanding business. What would have happened if he had lost control and another customer slipped, I wouldn't like to think what the repercussions would be.

2024年9月10日
自発的なレビュー
5つ星のうち5の評価

Dom has the patience of a saint

Dom has the patience of a saint. Polite, honest and very friendly. If you have any problems he is the man to go to. If you need non like for like he is the most reliable one to see.

2024年8月31日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant and friendly staff

Brilliant and friendly staff. Informative and full of information

2024年8月21日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Hello Scott,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Had a problem with my bill ,Ann-Marie…

Had a problem with my bill ,Ann-Marie (store manager) In the Llanelli store sorted it out straight away.
Absolutely first class

2024年8月20日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Hi Steve,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

One of the best friendly staff I've seen

One of the best, friendly sales staff we have seen in store. Ethan made our experience straight forward and was a pleasure to talk to. He took the time to get to know his customers and we were happy to have purchased an apple watch at the end. Would definitely recommend Ethan to anyone who needs to go instore

2024年8月10日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I had a significant problem with setting up entertainment pack

I had a significant problem with setting up entertainment pack on my phone. This weekend I wasted 3 hours on the phone to Vodafone. No one could help . I visited Vodafone Llanelli. Was ready to give up and just have sim only. The store manager A.M. spent under 20 minutes on the internal chat line, and now I believe I am set up correctly. The professionalism in store was outstanding, thank you….

2024年8月5日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Hi Rick,

It's great to hear about the positive experience which you had in store. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing customer experience with the…

Amazing customer experience with the most amazing staff.

2024年8月3日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Hi Kirsty,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great vist to vodafone llanelli

Great vist to vodafone llanelli. Dom was very helpful getting me a new phone and trade in top notch stuff , credit to the company give the man a raise!

2024年7月31日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Hi Declan,

It's great to hear about your recent experience and feedback. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Eathan and I believe it was Anne Marie

Eathan and I believe it was Anne Marie? I’m so sorry if I’m wrong. I collected an iPad and Eathan was brilliant help, did his job perfectly and Anne Marie was there to help and suggested switching to Vodafone with my current phone as I’m having trouble with my current provider. Lovely customer service!

2024年7月30日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Hey ,

Thanks for the lovely review and fantastic support for .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ann Marie & Eathan amazing customer…

Ann Marie & Eathan amazing customer service! I wasn’t happy at all with Vodafone at all, in store staff at Llanelli were brilliant

2024年7月2日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Hi Kieran!

It's really great to hear Ann Marie and Eathan turned your experience around. If you ever need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Very understandable on settling…

Very understandable on settling balances very friendly service by all staff that I interact with quick and efficient

2024年6月21日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Hi Mike,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great....excelente

Great....excelente

2024年6月12日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Hi IANCU,

Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Great service

Great service, easy and straightforward

2024年6月10日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Hi Jason. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

AnneMarie is a good customer service…

AnneMarie is a good customer service attendant spent 15 minutes and broadband and engineer appointment was sorted can't wait to use my broadband

2024年5月27日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Hi AnneMarie,

Thanks for taking the time to share this feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great service very friendly and helpful

Great service very friendly and helpful

2024年5月23日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Hi Nigel,

Thanks for taking your time to share the experience you've had in our Llanelli store. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Amazing customer service

Amazing customer service

2024年5月8日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Hi Nicki. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very friendly make it very easy to…

Very friendly make it very easy to understand everything!

2024年5月4日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Hey there,

Thank you for taking the time to share this great review with us.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great service from the girls at…

Great service from the girls at Llanelli. Annmarie and Corey were fab! Came in with an issue on my phone and walked out saving money and with a new phone and Broadband! Thank you

2024年4月26日
自発的なレビュー
Vodafone UK - Llanelli ロゴ

Vodafone UK - Llanelli からの回答

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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