Vodafone UK - London Balham レビュー 

121
TrustScore 5段階評価の5

4.9

161 Balham High Road, SW12 9AU Balham, GB


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5つ星のうち5の評価

Ay what even is this shop, I walked in and was greeted very lively by a representative called Josh, what a top man, he helped me pick out the best deal on my phone, made the process smooth as my face... もっと見る

企業が回答しました

5つ星のうち5の評価

I went to Vodafone Balham again as I was having an issue with my phone, and I was served by Josh. He was really helpful, patient, and took the time to properly understand the problem. He explained eve... もっと見る

企業が回答しました

5つ星のうち5の評価

The assistant manager, Sailen, is absolutely amazing. I am an American and he made my transition to a UK phone as smooth as I could have only hoped. My expectations are completely shattered by this si... もっと見る

企業が回答しました

5つ星のうち5の評価

Went into the Balham Vodafone store as they had moved from their original location. The staff were really friendly and helpful. Riane was very helpful and gave me good advice about getting a new route... もっと見る

企業が回答しました


企業情報


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  • 161 Balham High Road, SW12 9AU, Balham, 英国

4.9

優良

TrustScore 5段階評価の5

121件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(121)

過去12か月のレビュー数: 41,572

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Saif in the Balham branch was great

Saif in the Balham branch was great. Helped me transfer my phone to new phone and got me a much better contract deal!

2026年7月11日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey there,

Thanks for the lovely review and fantastic support for Saif.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great store when it comes to advise

Great store when it comes to advise! Albert really helped me understand what I wanted. Highly recommend.

2026年5月20日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very positive experience

I had received a telephone offer this morning of a discount on my monthly bill for Vodafone but I needed clarification as the person who called me spoke too fast and the line was bad. I always prefer face to face encounters, especially as I’m in my late 70s. I only had to wait 2 minutes while the staff member who then helped me was very kindly helping a very disabled elderly lady out of the shop and into the street. She then helped me and was able to sort out my contract for my own phone and the second phone that is used by my husband . I have been a very long term customer of Vodafone and she gave a good reduction on both bills and confirmed that my husband’s contract runs out in 2 days and he can come in to arrange an upgrade when he returns to the UK next month. She was most pleasant and patient and knowledgeable and I felt totally confident with her service . The morning call had been stressful but this encounter put me at my ease and sorted everything out for me - including explaining exactly what Safari was !! I left the shop about 40 minutes later feeling much calmer and totally happy with the great service I received from Rianne. I would recommend this Balham branch of Vodafone .

2026年3月17日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ay what even is this shop.. Big up Josh.

Ay what even is this shop, I walked in and was greeted very lively by a representative called Josh, what a top man, he helped me pick out the best deal on my phone, made the process smooth as my face after some coconut oil, not only did the help me with the phone, also gave a man some great gym advice, very happy with the service! Big up Josh.

2026年3月4日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey Maciej,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Rianne

Rianne, thank you for your professional kind support today at the Balham store, helpful and caring. Keep being amazing you

2026年3月3日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hi Samantha,

Thank you so much for your wonderful review and the amazing support you’ve shown for Rianne—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I went to Vodafone Balham again as I…

I went to Vodafone Balham again as I was having an issue with my phone, and I was served by Josh. He was really helpful, patient, and took the time to properly understand the problem. He explained everything clearly and got it sorted much quicker than I expected. Great customer service overall – really appreciate the help. Would definitely recommend this store.

2026年2月24日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey Valencia,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Albert helped me with my billing issue

2026年1月14日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Edwin he’s a great staff !

Edwin he’s a great staff !
Thanks

2025年12月20日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey Ricardo,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Edwin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Replacing Stolen Phone

After having my phone stolen- they were brilliant in setting me up with a new phone and answering questions I had regarding what happens to my old one.

2025年8月22日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Arouge was brilliant

Arouge was brilliant , helpful, friendly and knowledgeable- I would recommend Vodafone Balham

2025年7月26日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey Eva,

Thanks for the lovely review and fantastic support for Arouge.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Rianne was amazing

Rianne was amazing. So kind and patient.

2025年7月5日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey Rebecca,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nabiha in the Vodafone Balham store was…

Nabiha in the Vodafone Balham store was so helpful with setting up our phone and monthly contract. Super great at getting us the best rate.

2025年6月19日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hi Nathan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I had my phone stolen and real problems…

I had my phone stolen and real problems getting a replacement sim with the online team. I went into Vodafone Balham. The manager, Arouge, was absolutely fantastic. She listened to me, and helped me, assiduously, until the problem (which had lasted over a week) was solved. Promote this young woman Vodafone say I!

2025年5月3日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey Nicky,

Thanks for the lovely review and fantastic support for Arouge.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I bought a new phone which I couldnt…

I bought a new phone which I couldnt understand how to use. The staff at Balham went through everything with me. They were very patient and polite. Amazing team!

2025年4月26日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey Farzana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Balham team were amazing!

2025年4月25日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey Arough,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful Staff,especially Saeed…

Very helpful Staff,especially Saeed overall a great expirience

2025年3月30日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey Rafal,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Balham team were amazing

Balham team were amazing

2025年3月14日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hello Josh,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Rihanna was very helpful 👏

Rihanna was very helpful 👏
I was so happy

2025年3月3日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hi Luli,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Went into the Balham Vodafone store as…

Went into the Balham Vodafone store as they had moved from their original location. The staff were really friendly and helpful. Riane was very helpful and gave me good advice about getting a new router for my home broadband connection with a booster.

2025年2月28日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nabiha was amazing

Nabiha was amazing. She helps me find best deals and give me all the information throughout the process.

2025年2月5日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hi Asad,

We’re glad to hear you found the best deal for you, with the help from Nabiha. Thanks for your review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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