Vodafone UK - London Hampstead レビュー 

143
TrustScore 5段階評価の5

4.9

67 Hampstead High Street, NW3 1QP London, GB


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5つ星のうち5の評価

I had a great experience with Chris and Dave. They were both incredibly welcoming and committed to helping me. They helped me with everything i needed and made the whole process quick. Thank you both... もっと見る

企業が回答しました

5つ星のうち5の評価

Chris was incredibly helpful e dedicated on solving a problem about a cancellation that my friend had to make. After cancelling his broadband back in December, the bills were still coming, All... もっと見る

企業が回答しました

5つ星のうち5の評価

I went to the Hampstead Vodafone store today because my Apple Watch got disconnected from my one number plan. I’d tried the virtual assistant and Helpdesk several times over a month and got nowhere. D... もっと見る

企業が回答しました

5つ星のうち5の評価

I went to the Hampstead Vodafone shop this week to buy a phone and switch my network from EE. I was served by a charming assistant David who was extremely helpful, supportive and patient. I found it a... もっと見る

企業が回答しました


企業情報


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  • 67 Hampstead High Street, NW3 1QP, London, 英国

4.9

優良

TrustScore 5段階評価の5

143件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(143)

過去12か月のレビュー数: 40,836

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5つ星のうち5の評価

Amazing service by Tayyab

2026年3月20日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

Hey there,

Thanks for the lovely review and fantastic support for Tayyab.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I went to the Hampstead Vodafone shop…

I went to the Hampstead Vodafone shop this week to buy a phone and switch my network from EE. I was served by a charming assistant David who was extremely helpful, supportive and patient. I found it all difficult to grasp but David was completely understanding and took endless trouble to explain everything. I am enormously grateful to him and your Hampstead office for making the transaction effortless

2026年3月12日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

Hey Sally,

Thanks for the lovely review and fantastic support for David.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Vodafone Hampstead

Chris at Vodafone in Hampstead an absolute gem. Very grateful!

2026年3月9日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Really helpful in store sorting out a…

Really helpful in store sorting out a small device fault.

2026年2月6日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

Hey Hamish,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

What an amazing service

What an amazing service! I saw Chris after having my phone stolen and he sorted everything out for me. He was courteous and very kind. He made a stressful situation much more manageable. Many thanks for your help!

2026年2月4日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

Hey Wendy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

My phone was stolen and Chris was…

My phone was stolen and Chris was extremely helpful and assisted me in getting a new phone straight away! Highly recommend.

2026年2月4日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

Hey Gabriella,

Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tayyab is the best

Tayyab is the best. Helped me to deal with all the issues like a boss

2026年1月16日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Chris was great

2026年1月13日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I went to renew my contract and Dave…

I went to renew my contract and Dave was outstanding in assisting me. He was patient and made sure that I could take an informed decision. Highly recommend! Thank you

2026年1月12日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

Hey Angelina,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dave.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Spoke to Chris who was really…

Spoke to Chris who was really fantastic. For me it’s a stress situation and Chris was fantastic at explaining and helping me understand. There are moments when you feel like someone has just made the day a whole lot easier.

2025年12月16日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

Hey John,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tayyab is super knowledgeable and…

Tayyab is super knowledgeable and patient

2025年12月2日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

Hey Mr Stephen,

Thanks for the lovely review and fantastic support for Tayyab.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

After being a Vodafone customer for 10years

After being a Vodafone customer since 2015 I noticed that my broadband deal had finished in April 2025 at £25 per month which was not even fibre optic my contract had finished and nobody contacted me and immediately hiked the price up to £30 per month with out notification they also reduced my deal of 10gigs of Data which was supposed to be unlimited originally as advertised, which never was. When I left their broadband this month on the 5th of Nov because I had moved and went with a different broadband I was told i had to pay the full November month as I have to give 30days notice to leave which meant I’m paying 2 broad band suppliers for November and now in December they have charged yet again another £30 for my broadband i phoned them today of course I’m speaking to someone abroad with limited English language and reading off a script and repeating the same thing. I was asking for a refund of the £30 as my final bill had already been paid this has happened before also I was without broadband a few months ago and spent over a week without wifi I had to use my data i was not compensated even after umpteen calls I would not recommend them, advice for Vodafone treat your older customers with more respect, when there is new cheaper deals they should contact you and let you know and offer their older customers the choice and stop hiking up bills with out notice it’s bad practice as most people pay by direct debit. London location

2025年12月6日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

Hey Pauline,

We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.

This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.

We definitely don't want you to have a bad experience. You can reach out to the Broadband team to check for further details by calling 0333 304 0191 or chatting with them via LiveChat here: http://vodafone.uk/2LCJiTm.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

My experience with Chris was excellent

My experience with Chris was excellent. He was extremely helpful, nothing was too much trouble. I’d highly recommend Chris and his team, and the wonderful service on offer at the Hampstead branch, Rebecca

2025年12月6日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

Hey Rebecca,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Chris is superb

Chris is superb. Big smile, hearty greeting and sorted my phone out – which I was convinced was on its last legs – in around 27 seconds.

2025年11月25日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

Hey Lee,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amaizing service

Amaizing service by Kem

2025年11月20日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

Thank you for taking the time to share your positive experience with us,

Vodafone Social Media Team

5つ星のうち5の評価

Great help from Tayyab

Great help from Tayyab - really explained everything well to me. Thank you

2025年11月12日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and quick experience

Very helpful and quick experience. Made the process very enjoyable and easy!

2025年11月11日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I have spend time in vodaphone store in…

I have spend time in vodaphone store in hampested and Chris was amazing and so kind and patients
Vary friendly and professional

2025年11月2日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

Great service, very quick and helpful. Would recommend

2025年10月16日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Super service

Super service, very friendly very accommodating couldn't ask for more, I want to have their babies!

2025年10月14日
自発的なレビュー
Vodafone UK - London Hampstead ロゴ

Vodafone UK - London Hampstead からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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