I had a great experience with Chris and Dave. They were both incredibly welcoming and committed to helping me. They helped me with everything i needed and made the whole process quick. Thank you both... もっと見る
企業が回答しました
67 Hampstead High Street, NW3 1QP London, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I had a great experience with Chris and Dave. They were both incredibly welcoming and committed to helping me. They helped me with everything i needed and made the whole process quick. Thank you both... もっと見る
企業が回答しました
Chris was incredibly helpful e dedicated on solving a problem about a cancellation that my friend had to make. After cancelling his broadband back in December, the bills were still coming, All... もっと見る
企業が回答しました
I went to the Hampstead Vodafone store today because my Apple Watch got disconnected from my one number plan. I’d tried the virtual assistant and Helpdesk several times over a month and got nowhere. D... もっと見る
企業が回答しました
I went to the Hampstead Vodafone shop this week to buy a phone and switch my network from EE. I was served by a charming assistant David who was extremely helpful, supportive and patient. I found it a... もっと見る
企業が回答しました
当該企業による記述
67 Hampstead High Street, NW3 1QP, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thank you for Jay and Amal for being so helpful with my collection and explaining the process for transferring data

Vodafone UK - London Hampstead からの回答
Had a great experience at the store. Jay was extremely helpful, and made the shopping experience simpler!

Vodafone UK - London Hampstead からの回答
I came into store because I needed a sim replacement. The team was helpful and quick which was important as I was in a rush.

Vodafone UK - London Hampstead からの回答
Alex was so professional, patient and helpful.
Thank you so much

Vodafone UK - London Hampstead からの回答

Vodafone UK - London Hampstead からの回答
My iphone keyboard sporadically stops working during phone calls, predominantly when I'm trying to key in financial details. NS&I tech help suggested I ask my phone supplier for assistance. After a cursory glance, Tayyeb at Hampstead Vodafone said he couldn't find anything wrong in settings, but next time it happened, I could pop into the shop during the call. He also said he could investigate but there would be a £25.00 charge. The first solution was totally impractical (I could be a long way from the shop) and the second surprised me as I had always had excellent (cost-free) service at Hampstead which was why I have stayed with the company for almost 30 years. Communications did break down. I then checked the problem via Google. There were 11m responses to this problem none of which incurred a cost. I printed out a MacReport to show Tayyeb, and also checked with another mobile supplier who confirmed it's a well-known problem which is easily solved.
Tayyeb continued to insist any help would incur a charge. Based on Trust Pilot comments and my own experience of help over the years, this intransigent approach is not what Vodafone is known for. It was one of the most disappointing and upsetting episodes I have had with tech suppliers.

Vodafone UK - London Hampstead からの回答
I went to the Hampstead Vodafone store today because my Apple Watch got disconnected from my one number plan. I’d tried the virtual assistant and Helpdesk several times over a month and got nowhere. Daniel sat with me for 45 minutes and helped me sort the issue out by getting me through to the right person on 191. Daniel was patient, competent and kind. Couldn’t have asked for more!

Vodafone UK - London Hampstead からの回答
We were incredibly lucky to got help by Daniel, he was so helpful, and explained everything to us, he totally helped us, very knowledgeable, and was able to help us with all our problems.
Truly incredibly guy. We are very grateful.

Vodafone UK - London Hampstead からの回答
Very helpful and well informed staff (Daniel).

Vodafone UK - London Hampstead からの回答
Daniel was amazing at Vodafone. He was patient and remained in good humour when I forgot my PIN. Excellent experience.

Vodafone UK - London Hampstead からの回答
cant get my vodafone app working after upgrade to new device if i get a newer phon the app will not work . the agent on line didnot helt at all.

Vodafone UK - London Hampstead からの回答
Jay at the hampstead branch has been fantastic in explaining the options, costs and helping me set up my new phone. Highly recommended.

Vodafone UK - London Hampstead からの回答
It's always a pleasure to get excellent service, assistance and guidance from the Vodafone team Hampstead Branch. Recently, Tayyab and his associate helped find the best renewals for my account. It was a complicated process that I wouldn't have been able to do online or over the phone. I got clear explanation of the various plans available to me and was able to make the right choice. A pleasure to be able to do this in the shop.

Vodafone UK - London Hampstead からの回答
Jay has been extremely helpful and professional with a great sense of humour. Good to see that exceptional customer service still exist in this day and age. Well done Jay thanks again.
Regards,
Istvan Imre

Vodafone UK - London Hampstead からの回答
Jay is doing an amazing job and would definitely recommend the shop to anyone who’s looking for excellent costumer service.
Thank you.

Vodafone UK - London Hampstead からの回答
Daniel helped me completely - much appreciated . Him & Jay are at the Hempstead High st branch

Vodafone UK - London Hampstead からの回答
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