The assistant was fantastic, she was able to talk through the whole process, which we understood. Jessica was very professional and efficient, they should be more people like her working in sal... もっと見る
企業が回答しました
454 Holloway Road, N7 6QA LONDON, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The assistant was fantastic, she was able to talk through the whole process, which we understood. Jessica was very professional and efficient, they should be more people like her working in sal... もっと見る
企業が回答しました
Tahsin at Holloway Vodafone helped reassure me with my upgrade which I initially didn't want to do. But after him explaining everything clearly, I was convinced. Perfect customer service
企業が回答しました
Those as the best customer experience I have ever had in mobile phone shop in 30 years. Tahsin and Amanauel are both fantastic giyd and I would recommend these are critical employees to keep as the... もっと見る
企業が回答しました
Was very helpful with replacing a sim. He offered great alternative plans aswell as helping me set up an esim.
企業が回答しました
当該企業による記述
454 Holloway Road, N7 6QA, LONDON, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Received amazing service from Holloway Road Vodafone !
I upgraded my phone also took another number for my family!
Thank you

Vodafone UK - London Holloway からの回答
Great and friendly experience with Aqib who advised me very well about different phone and sim options.
I would definitely recommend!

Vodafone UK - London Holloway からの回答
I walked in the Holloway Road store and had good customer service by Vena who made the phone and plan deals clear to me.

Vodafone UK - London Holloway からの回答
In mid-June I went to the Holloway road Vodafone to see what my options were to get a data plan while being abroad in Europe. Summer who is an employee at this store had me sign up for a two year data plan that included roaming data and minutes for my entire four months abroad. However I didn't have a UK bank account so she created me a UK wise account which is actually just a bank transferring app. Now two months later, Vodafone has contacted me to let me know that in addition to the monthly fee I pay for this two year contract that they will now charge me additional fees for using my data abroad (that again I already pay for). They said their TWO YEAR phone packages only last 62 days abroad which they failed to tell me when they had me sign up at the Holloway Road store. I would have never signed up if I knew this. I've requested to get out of this contract but they threatened me with additonal fees on top of the additional fees they want to charge me for being abroad in addition to the monhtly fee I already pay for having data abroad. They also told me I would have unlimited data abroad - this is no longer the case. They did a flip and switch so now on a Sunday morning I've had to call my lawyer to assist me in getting out of a contract that vodafone unethically and dishonestly had me sign up for. They knew they were in the wrong and even offered a 20 pound gift card which is not nearly enough to fix this. I want to cancel my contract but it seems I can't until my lawyer moves forward tomorrow. 0/10 stars. I do not recommend.

Vodafone UK - London Holloway からの回答
Brilliant help from Aqib and Michiah today. Staff in Vodafone Holloway are excellent. Always professional and helpful. They really go above and beyond

Vodafone UK - London Holloway からの回答
I had a fantastic experience with Amanuel and Venus — their customer service was truly exceptional! From the moment I reached out with my request, both of them were attentive, professional, and incredibly helpful. Amanuel took the time to fully understand what I needed, and Venus followed through with the same level of care and dedication.
Together, they made sure everything was handled smoothly and efficiently. It’s rare to come across such a responsive and thoughtful team, but they absolutely delivered. I’m extremely satisfied with how they fulfilled my request, and I wouldn’t hesitate to reach out to them again in the future. Highly recommend!

Vodafone UK - London Holloway からの回答
Amanuel was amazing. So friendly and so willing to spend the time to get the best deal. I really enjoyed the conversation but also the professionalism of service. Thank you!

Vodafone UK - London Holloway からの回答
Venus is amazing. The level was customer service she gave us was exemplary. I am so happy we chose vodafone and got her as our agent for setting up our service.

Vodafone UK - London Holloway からの回答

Vodafone UK - London Holloway からの回答
Amanuel, was a brilliant rep in the store this morning. Very friendly, professional and super helpful. He managed to get me a contract that’s perfectly suited for my needs! 5-star service!

Vodafone UK - London Holloway からの回答

Vodafone UK - London Holloway からの回答
Amanuel and Venus are very nice and helpful.
Thank you Holloway Road

Vodafone UK - London Holloway からの回答

Vodafone UK - London Holloway からの回答
Thank for helping me set up my my phone! Amanuel you have been great!

Vodafone UK - London Holloway からの回答
The availability, patient and free open conversation with Ethel staff.

Vodafone UK - London Holloway からの回答
Great and enjoyable.
Helpful team.
The manager done is great job.

Vodafone UK - London Holloway からの回答

Vodafone UK - London Holloway からの回答
I’ve never had this kind of treatment, I’m leaving so happy, when I first came I was unhappy but they treated me very well! Thank you Holloway team!

Vodafone UK - London Holloway からの回答
Perfect white glove service from Venus Micaiah & Abhishek quick and promote with resolution of issue and super helpful with info and just generally giving an amazing experience.

Vodafone UK - London Holloway からの回答
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