Tabitha is such a legend.She welcomed me with a huge smile and patiently devoted over an hour giving me expert guidance on my very ancient account. I had not intended to purchase a phone plan but her... もっと見る
企業が回答しました
所在地
所在地を変更Unit 8 Surrey Quays Shopping Centre , Redriff Road, SE16 7LL Surrey Quays, GB
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レビュアーのコメントを見てみましょう
Nadia was absolutely fantastic. Couldn't ask for a better service. She was very welcoming, deaf friendly and patient. Explained products very well. A satisfied customer. Many thanks 👍.
企業が回答しました
I went into the store in Surrey Quays with my wife for a phone upgrade, we were served by Tabitha and Roman. They were both very helpful and friendly and despite a slight issue with one of the orders,... もっと見る
企業が回答しました
Quick pick up, but quite irritated it seems from when my item arrived it wasn’t checked in - I had to chance it and come in to see if it was there. It’s only once I was in store and went through secur... もっと見る
企業が回答しました
企業情報
Vodafone UK - London Surrey Quays について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
Unit 8 Surrey Quays Shopping Centre , Redriff Road, SE16 7LL, Surrey Quays, 英国
4.9
優良
334件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Good team good service very friendly
Good team good service very friendly. Tabitha, Dennis and nadia
2026年7月8日
自発的なレビュー
Vodafone UK - London Surrey Quays からの回答
Hey Mo,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I have visited the Vodafone store in…
I have visited the Vodafone store in Surrey Quays several times, and every experience has been excellent. When my phone was stolen, Tareq helped me with outstanding professionalism and made a very stressful situation much easier. Thanks to his advice, I was very happy with my new phone deal.
Today, I returned to get a new SIM card for my nephew, and we ended up leaving with a new contract and his dream phone! Nadia was incredibly helpful throughout the whole process. Her warm personality, excellent communication skills, and friendly approach made us feel comfortable and well looked after.
I was also delighted to learn that Tareq has been promoted to Assistant Manager. He offered me some fantastic benefits and made me an even happier Vodafone customer. It's wonderful to see that Vodafone recognises and rewards employees who work hard and provide exceptional customer service.
As a long-term customer, experiences like these give me every reason to stay with Vodafone for many more years. Thank you, Tareq and Nadia, for your excellent service.
2026年7月4日
自発的なレビュー
Vodafone UK - London Surrey Quays からの回答
Hey Sule,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tareq.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - London Surrey Quays からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
No, there was a good advisor kept me up-to-date with everything helped me out a lot. I would like to say thank you to what a great experience and customer service thank you very much.
2026年6月27日
自発的なレビュー
Vodafone UK - London Surrey Quays からの回答
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very kind and helpful
Very kind and helpful, explained everything perfectly, great person to chat to.
2026年6月26日
自発的なレビュー
Vodafone UK - London Surrey Quays からの回答
Hey Shelly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had a very positive experience at the…
I had a very positive experience at the Vodafone UK Surrey Quays branch in London. A staff member named Tareq was extremely helpful, polite, and professional throughout the whole process. He listened carefully to my issue and approached it with a problem solving attitude, making everything much easier for me.
I really appreciate his kindness and support. Excellent customer service.
2026年6月13日
自発的なレビュー
Vodafone UK - London Surrey Quays からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
surrey wuays store was very good…
surrey wuays store was very good sorting out tge issue
thank you geja
2026年6月10日
自発的なレビュー
Vodafone UK - London Surrey Quays からの回答
Hey Zahra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a great experience Albana ,Tareq…
I had a great experience Albana ,Tareq and Nadia were really lovely thanks for your help and amazing customer service!!! :)
2026年6月6日
自発的なレビュー
Vodafone UK - London Surrey Quays からの回答
Hey Iskya,
Thanks for the lovely review and fantastic support for Albana ,Tareq and Nadia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience Albana ,Tareq…
I had a great experience Albana ,Tareq and Nadia were really lovely thanks for your help and amazing customer service!!! :)
2026年6月6日
自発的なレビュー
Vodafone UK - London Surrey Quays からの回答
Hey Iskya,
Thanks for the lovely review and fantastic support for Albana, Tareq and Nadia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Review
Albana, Tareq and Nadia were amazing! So helpful! As soon as I walked in they jumped up to help they were happy to answer all my questions and made sure I left the store feeling satisfied. They deserve a pay rise for sure!!
2026年6月6日
自発的なレビュー
Vodafone UK - London Surrey Quays からの回答
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I had a very nice young lady help me…
I had a very nice young lady help me today, her name is Nadia, today and my experience was absolutely fabulous.
She was very helpful
2026年6月3日
自発的なレビュー
Vodafone UK - London Surrey Quays からの回答
Hey Eucharia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The Vodafone team was really nice in…
The Vodafone team was really nice in store, they assisted with my inquiry really quick
2026年5月30日
自発的なレビュー
Vodafone UK - London Surrey Quays からの回答
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Excellent service Alka
Excellent service Alka, fantastic job and so quick and helpfyl
2026年5月30日
自発的なレビュー
Vodafone UK - London Surrey Quays からの回答
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone UK - London Surrey Quays からの回答
Hey Manoj,
Thanks for the lovely review and fantastic support for Surreys.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Vodafone UK - London Surrey Quays からの回答
Hey Maureen,
Thanks for the lovely review and fantastic support for Surrey Quays .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
It’s been a pleasurable experience…
It’s been a pleasurable experience dealt with. Gentleman called Dennis.
2026年5月16日
自発的なレビュー
Vodafone UK - London Surrey Quays からの回答
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
No order notification
Quick pick up, but quite irritated it seems from when my item arrived it wasn’t checked in - I had to chance it and come in to see if it was there. It’s only once I was in store and went through security checks I got a text message to say my item has arrived in store; I don’t think that’s how the collect function is supposed to work. Friendly staff overall but I’ve never had this issue with another store where they don’t know what order is there and what isn’t there.
2026年5月14日
自発的なレビュー
Vodafone UK - London Surrey Quays からの回答
Hello Delecia,
Thank you for taking the time to share your experience. I’m really sorry to hear about the confusion with your order arrival and the inconvenience this caused you.
We completely understand how important it is to receive a clear confirmation before making a trip to store, and it sounds like in your case our process didn’t work as it should. Your feedback regarding the delay in the notification and the lack of visibility on the order is very important, and we will be reviewing this internally to prevent similar situations in the future.
I’m glad to hear that our team were friendly when assisting you in store, but I appreciate that this doesn’t take away from the frustration you experienced.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Geja was very helpful ans sorted my…
Geja was very helpful ans sorted my problem quick and easy. Many thank Geja
2026年5月9日
自発的なレビュー
Vodafone UK - London Surrey Quays からの回答
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nadia has been such great helper and…
Nadia has been such great helper and I’ve had best service from Nadia and team
2026年5月9日
自発的なレビュー
Vodafone UK - London Surrey Quays からの回答
Hey Hewan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - London Surrey Quays からの回答
Hey Jake,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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