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Vodafone UK - London Wood Green レビュー 

178
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TrustScore 5段階評価の5

4.8

移動体通信事業者
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Unit 46 Cavendish Walk , Wood Green Shopping City, N22 6YA London, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I changed my phone and entered into a new contract and wanted to do this in person at a store so went to the store in Wood Green. Honey dealt with my requests and was very courteous and polite. I am n... もっと見る

企業が回答しました

5つ星のうち5の評価

Mohsin was so helpful and set up my account for me, helped me to figure out all the first-time UK phone plan knowledge

企業が回答しました

5つ星のうち5の評価

Mr Mohsin, the senior store manager was an absolute gem to have met. He helped me with my original query and ended up upgrading my two plans in the same go. Now I'm looking into changing my internet f... もっと見る

企業が回答しました

5つ星のうち5の評価

I have had a lengthy struggle trying to get an e-sim activated. Ellie and Sami from the Wood Green London Vodafone store have gone out of their way to assist me. These two fine young people posse... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - London Wood Green について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

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  • Unit 46 Cavendish Walk , Wood Green Shopping City, N22 6YA, London, 英国

4.8

優良

TrustScore 5段階評価の5

178件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(178)

過去12か月のレビュー数: 40,947件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Great Customer Experience

I changed my phone and entered into a new contract and wanted to do this in person at a store so went to the store in Wood Green. Honey dealt with my requests and was very courteous and polite. I am not technically minded so had many questions which Honey patiently answered and she gave me additional information. Honey provided excellent customer service. The operating system in store was slow so the paperwork required took quite a while to process.

2026年9月1日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very good and very nice

Very good and very nice

2026年8月31日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey Ciprian,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mohsin was so helpful and set up my…

Mohsin was so helpful and set up my account for me, helped me to figure out all the first-time UK phone plan knowledge

2026年8月29日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I got an upgrade from the Wood green…

I got an upgrade from the Wood green branch last week but my text messages did come across. Went back today and Sonny managed to sort this out for me. Thank you very much.

2026年8月27日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey Peterson,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nice place

Nice place, got me set up

2026年8月26日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The advisor Azmol was very friendly and…

The advisor Azmol was very friendly and helpful. He found me a good deal and fixed my issue. Give him a pay rise

2026年8月8日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Needed help setting up my new phone as…

Needed help setting up my new phone as my old phone packed up. Mohsin was amazing in helping me get my phone up and running and also helped me with installing apps on my new phone.

2026年7月25日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey Andrea,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mohsen was great in helping me sorting…

Mohsen was great in helping me sorting out my problems with my mobile.
He is fantastic with comnication and wish him sucess.

2026年7月22日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey Masoud,

Thanks for the lovely review and fantastic support for Mohsen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you Mr Sonny because he help me…

Thank you Mr Sonny because he help me alternativa. He bring my number to Vodafone and give me good service. Mr Sonny is a good man.

2026年7月22日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey Nesti,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Zane is the best his customer service…

Zane is the best his customer service was amazing. Thank you so much Zane he’s the best 👍

2026年7月16日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mohsin was very helpful and clear

Mohsin was very helpful and clear, and resolved our issue quickly and professionally.

2026年6月13日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey Su,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

Not that keen on Vodafone

Not that keen on Vodafone, dont let them do direct debit they take different amounts out of my account even though I cancelled my contract they seem entitled to charge you as they please, you have to pay over £100 just to close account after they robbed my bank account of different amounts they refused to return my money,the phone they changed different amounts was not even in use,Vodafone staff wrote my details incorrectly im sick if going to the store provided my id they still have not updated my details
Customer service is really bad,they hang the phone up for no reason Not a good business
Ask for my money Vodafone stole out of my account was told at wood green branch i cannot have it back
When my contract expires will leave Vodafone never to ret6
Staff at wood green are useless
Why are Vodafone responding to my trustpilot review, I have been several times to the shop they told me I cannot get my money back,also called several times o e month £58 other months £38 the phone was in a draw mot being used.Big Rip off,just greedy for customers money i can't wait to leave they took hundreds of pounds via direct debit

2026年5月29日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey,

We sincerely regret to learn of the difficulties you have encountered. This is not the standard of service we strive to provide, and we truly appreciate your feedback. To address your concerns, we kindly recommend contacting our support team by phone at 0333 304 0191 or connect with team via Live Chat through the following link: http://vodafone.uk/2LCJiTm.

If you still need any help with this or would like us to look into anything further, please come and chat to us over on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I had a problem with my phone number…

I had a problem with my phone number network and Sonny was there to help and he sorted out what I needed. Sonny was a great help, so thank you. Everything went smoothly and the problem was solved.

2026年6月6日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey Inna,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Prerana is very good

Prerana is very good. She give us every single information about are device and sim card.

2026年6月2日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey Vasilka,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I am writing to express my sincere…

I am writing to express my sincere gratitude for the exceptional service I received from Prerana. Navigating telecom issues can often be a headache, but Prerana transformed the experience into something remarkably smooth and stress-free.

2026年5月26日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mohsin was fantastic in store

Mohsin was fantastic in store. Came with my query a bit nervous, but he managed to smoothly and kindly sort it all out and was also very patient with me. Store experience 100%

2026年5月26日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I get quick help with my issue.

I get quick help with my issue.

2026年5月11日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey Julia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I had problems with my data

I had problems with my data. Mohsin, the store manager took time out to make sure my problem was resolved. My data is working again. Great service from Mohsin.

2026年5月9日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey Larissa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sonny at the Vodafone in Wood Green…

Sonny at the Vodafone in Wood Green helped me move over to my new phone. He is a very helpful, I recommend him at the shop. I'm a happy customer because of him.

2026年5月9日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey Hazim,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Awesome customer experience

Mr Mohsin, the senior store manager was an absolute gem to have met. He helped me with my original query and ended up upgrading my two plans in the same go. Now I'm looking into changing my internet from BT as well. 5* customer experience!

2026年5月6日
自発的なレビュー
Vodafone UK - London Wood Green ロゴ

Vodafone UK - London Wood Green からの回答

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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