Vodafone UK - Long Eaton レビュー 

155
TrustScore 5段階評価の5

4.8

52 High Street, NG10 1LN Long Eaton, GB


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5つ星のうち5の評価

I had an issue with my home internet, so I came into Vodafone for help. Jay was absolutely fantastic. He explained everything clearly and made the whole process really easy. I switched my home broadba... もっと見る

企業が回答しました

5つ星のうち5の評価

As a business customer having been trying to get my phone back up and running for 2 weeks over the phone without any success & much frustration. I walked in got a very friendly reception and voilà wit... もっと見る

企業が回答しました

5つ星のうち5の評価

I walked into the shop 20 mins before close with lots of queries. Jay went over and beyond with patience to answer all questions and ensure I had the best deal available. Excellent service!!! Would de... もっと見る

企業が回答しました

5つ星のうち5の評価

Sasha was absolutely lovely in helping me with my phone issues. She's very patient, professional and knowledgeable regarding the steps needed to dolve my issue. Sasha was very helpful and friendly and... もっと見る

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企業情報


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  • 52 High Street, NG10 1LN, Long Eaton, 英国

4.8

優良

TrustScore 5段階評価の5

155件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.8

すべてのレビュー

(155)

過去12か月のレビュー数: 40,642

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5つ星のうち5の評価

Jay was amazing

Jay was amazing, friendly and very helpful. Gave us an amazing deal!
Thank you Jay

2026年8月7日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey Tracey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Proficient and professional plus…

Proficient and professional plus friendly vibes from jay

2026年8月5日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

I have been coming to this vodafone…

I have been coming to this vodafone shop for 7 years i have always received help, support and have always upgraded in this shop. I came in to get help on my phone i stated that i am not going to do anything yet as i am waiting for the new iphone to come out i was advised by sasha that it is £25 for half an hour help which okay if that's the policy that's fine but i stated that i have never been charged before as soon as i said this her attitude turned and she said i am the manager if i say it's £25 that means it's £25 - i would have been happy to pay this but the way sasha raised her voice and snapped at me i left the shop - after 7 years i have decided to go to nottingham vodafone from now on

2026年7月25日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey Matthew,

Thank you for taking the time to share your feedback, and I am sorry to hear about your recent experience. We truly value your loyalty over the past 7 years and appreciate the trust you have placed in our team for support, upgrades, and advice throughout that time. It is disappointing to hear that your latest visit did not reflect the level of service you have come to expect from us. While charges for certain support services may apply in line with company policy, we understand that it is not only the outcome that matters but also how this information is communicated. We are concerned to hear about your experience with the interaction you described and the way it made you feel. This is certainly not the standard of customer service we aim to provide.

Please accept our sincere apologies for any frustration or upset caused. Your feedback will be shared with the store management team so that the matter can be reviewed and addressed appropriately.

If you still need any help with this or would like us to look into anything further, please come and chat to us over on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service and knowledge from Jay

Great service and knowledge from Jay
Very happy to purchase 2x new IPhones and a new 3 year contract

2026年7月20日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jay was excellent

Jay was excellent. Clear communication and informative. Many thanks

2026年7月13日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey Lesley,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jay seen to me and I felt like he dealt…

Jay seen to me and I felt like he dealt with everything I needed. I left feeling happy.

The new manager is approachable and was also helpful.

Good experience

2026年7月11日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey Connor,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

My experience was amazing with Jackson…

My experience was amazing with Jackson he understood what I was asking and helped and reassured me on everything so came away very happy.

2026年7月10日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey Jessica,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Really great help from Jackson he's…

Really great help from Jackson he's done the most wonderful work for me helping me with my phone. Thank you

2026年7月10日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hi Fred , thank you so much for your wonderful review and the amazing support you’ve shown for Jackson, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

5つ星のうち5の評価

Spoken to Jackson

Spoken to Jackson, he is very knowledgeable and made everything simple. Put me completely at ease and very friendly. Thank you for the help.

2026年7月8日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey Barry,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Called into vodafone 2 guys there help…

Called into vodafone 2 guys there help me everytime, no matter what my problem is they sort it. Jay and jackson

2026年7月6日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey Melvin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I had an issue with my home internet

I had an issue with my home internet, so I came into Vodafone for help. Jay was absolutely fantastic. He explained everything clearly and made the whole process really easy. I switched my home broadband and also got a mobile plan so I’d have internet until my broadband is installed. I’m leaving the shop extremely satisfied with the service. Thank you, Jay!

2026年6月27日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great store

I went into the store asked a few questions James down loaded an app and sorted everything out for me. Thanks James 👍

2026年6月16日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mr Jackson his extremely helpful and…

Mr Jackson his extremely helpful and his always give a good help and good deal for me. Thank you.

2026年6月13日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey Fadl,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service

I walked into the shop 20 mins before close with lots of queries. Jay went over and beyond with patience to answer all questions and ensure I had the best deal available. Excellent service!!! Would definitely recommend

2026年6月7日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey A,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jay in specific stayed in past closing…

Jay in specific stayed in past closing time to sort our phones out. Good guy and gives good conversation

2026年6月7日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey Mason,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jackson was great

Jackson was great. Not pushy and very personable. Found a great deal for me as an existing vodafone customer of 30 years. Expected to pay more ended up paying less. I recommend Jackson to Vodafone customers.

2026年6月3日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lovely staff

Lovely staff, helped me with my order as I couldn’t understand online thank you for your help!

2026年5月29日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey,

This is really amazing to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Friendly and welcoming staff had an…

Friendly and welcoming staff had an issue with my SIM card and Jackson sorted.The issue straight away with no hesitation was very polite and friendly.Thanks again

2026年5月19日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service by Jay

Great service by Jay. Quick and easy handset brought. Very knowledgeable.

2026年5月11日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey Fhalak,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jackson was a great help

Jackson was a great help, made everything very clear to me and sorted my new phone quick and efficiently.
Great experience.

2026年3月6日
自発的なレビュー
Vodafone UK - Long Eaton ロゴ

Vodafone UK - Long Eaton からの回答

Hey Ellis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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