Vodafone UK - Mansfield レビュー 

169
TrustScore 5段階評価の5

4.9

Unit 47 , 44 The Square Four Seasons Centre, NG18 1SU Mansfield, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Curtis the representative who assisted me in the store, went above and beyond his job. He not only saved us money on my mobile phone sim only plan but also checked our home broadband and increase... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited the Mansfield store today as we were having problems receiving voice mails on the phone we use for work, my wife and I while there asked about new plans that were available, Curtis answere... もっと見る

企業が回答しました

5つ星のうち3の評価

Can’t say I’m overly impressed after having very slow Internet for over five days their response is not adequate.

企業が回答しました

5つ星のうち5の評価

Called in to the Mansfield shop to obtain some advice about purchasing a new iPhone as I wasn’t sure which one I wanted. Received excellent help from Natalie who explained the difference between model... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Mansfield について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • Unit 47 , 44 The Square Four Seasons Centre, NG18 1SU, Mansfield, 英国

4.9

優良

TrustScore 5段階評価の5

169件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(169)

過去12か月のレビュー数: 42,866

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Fantastic shop

Fantastic shop, 10/10 would recommend. Curtis in particular is very helpful and friendly!

2025年4月26日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hey Pete,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic service as always

Fantastic service as always, thank you ladies.

2025年4月17日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち3の評価

Vodafone Mansfield provides decent…

Vodafone Mansfield provides decent service with knowledgeable staff, but the experience felt slightly inconsistent. Curtis was exceptionally helpful and patient, especially with more challenging tech queries. However, some elements of the overall store interaction could have been streamlined for quicker assistance. It's an okay place for support and purchases, but not without room for improvement.

2025年3月18日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hey Carmynn,

We sincerely apologize for the issues you've encountered with our service. Rest assured, our customers are our top priority. We will thoroughly review your feedback and work on improvements.

If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

absolutely amazing!

can’t thank the team enough! so so kind and helpful would 1000% recommend to everyone.

2025年3月26日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hey Katy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Spoke to savannah in regards to…

Spoke to savannah in regards to arranging me a new contract and got me sorted quick and easy. Very pleasant customer service

2025年3月26日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hello Reece,

Thank you so much for your fantastic review! We genuinely value your kind words and it brings us great joy to hear such positive feedback. If you ever require any help or have questions, don’t hesitate to reach out to our Social Media team.

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very good branch

Very good branch, staff care about their customers and don’t leave them standing around. I had a few questions about my contract and they were answered straightaway. Very polite staff, served with a smile, would highly recommend

2025年3月19日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hey Imy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very good service fixed my issues…

Very good service fixed my issues quickly

2025年3月26日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hey Mia,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The staff in the store are absolutely…

The staff in the store are absolutely amazing from the manager to the store assistants nothing is too much for them and they are so caring especially with me suffering from mental health issues they take there time to explain everything and make sure I'm capable of affording everything

2025年3月14日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hi David. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Big savings

Visiting Mansfield store, I was served by a lovely person Curtis.
I saved £15 on my phone bill and a £22 on my broadband, loads cheaper than sky.
Well worth a visit rather than a phone call. There are exclusive deals in store.

2025年2月12日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hi Lisa,

It's lovely to see you had such a positive experience with Curtis. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

New phone

Wow what great service from the Vodafone shop. A big thank you to Theo and girls savannah and Natalie . Mansfield four seasons shopping centre . 10/10 five stars.

2025年2月8日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hi Alison. Thank you for your review for Theo, Savannah and Natalie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic service everything you enter

Fantastic service everything you enter

2025年2月2日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hi Robert,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

I had a fantastic experience at Vodafone Mansfield

I had a fantastic experience at Vodafone recently, thanks to Theo's outstanding service. He was incredibly knowledgeable, patient, and attentive throughout the entire process. Theo took the time to understand my needs, explained the options clearly, and helped me choose the perfect plan. He made what could have been a stressful decision seamless and enjoyable. I left feeling confident in my purchase and genuinely valued as a customer. Thanks again - I would definitely recommend to anyone needing a new phone or plan

2025年1月5日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hi Dylon,

Thank you for taking the time to leave a review and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Curtis the representative who assisted…

Curtis the representative who assisted me in the store, went above and beyond his job.
He not only saved us money on my mobile phone sim only plan but also checked our home broadband and increased the speed plus getting us full fibre, and saved more money on this service too.
Something the online system couldn't do.
I was extremely impressed with the service, despite his issues with outdated computers and no proper Internet in the shop.

2025年1月2日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hi there,

It's great to see you had such a positive experience with Curtis. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Curtis helped us get better deal on our…

Curtis helped us get better deal on our mobile and broadband and saved us money too thks
He was very helpful and friendly

2025年1月2日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hi Anne,

We appreciate your positive feedback for Curtis. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Theo was absolutely stupendous

Theo was absolutely stupendous

2024年12月17日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hi Martin. Thank you for your review for Theo. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The store is excellent specially Curtis…

The store is excellent specially Curtis and Savannah they way provide me the service fabulous and extremely good. Also they provide me the best service ever.

2024年12月7日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hi Sayedul. Thank you for your review for both Curtis and Savannah. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mansfield store (Curtis)

Saw a guy called Curtis in the Mansfield store. He was so helpful, polite, listened, explained, knowledgeable - with what was probably an unusual query! He solved that but then went on to change my current charges to a cheaper one, to which I knew nothing about I could do. So, if Curtis hadn't noticed it on my account and mentioned it, I would have been paying the higher monthly rate. Curtis is a credit to your company!

2024年11月11日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hi. Thank you for your review for Curtis. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The customer service was outstanding…

The customer service was outstanding and it was a pleasure as a customer to be assisted

2024年11月12日
自発的なレビュー
Vodafone UK - Mansfield ロゴ

Vodafone UK - Mansfield からの回答

Hi Valeri,

Thanks for your review for us. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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