Vodafone UK - Marlborough レビュー 

239
•
TrustScore 5段階評価の5

4.9

108 High Street, SN8 1LT Marlborough, GB

•

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5つ星のうち5の評価

I have received excellent service from Tim in the Marlborough office. He has helped me select a new phone and set everything up on the new phone. His customer care and attention to detail are exempl... もっと見る

企業が回答しました

5つ星のうち5の評価

Tesh was extremely helpful on an off the cuff visit followed by Paul completing the deal a few days later - very clear, patient and kind with getting me a new phone and deal for my needs and saving wh... もっと見る

企業が回答しました

5つ星のうち3の評価

The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... もっと見る

企業が回答しました

5つ星のうち5の評価

Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... もっと見る

企業が回答しました


企業情報


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  • 108 High Street, SN8 1LT, Marlborough, 英国

4.9

優良

TrustScore 5段階評価の5

239件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(239)

過去12か月のレビュー数: 42,728件

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5つ星のうち5の評価

Brilliant service in Marlborough when I…

Brilliant service in Marlborough when I bought a new phone , towards the end of the day! Friendly and helpful . Thank you

2026年9月18日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hey Susan,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I have received excellent service from…

I have received excellent service from Tim in the Marlborough office. He has helped me select a new phone and set everything up on the new phone. His customer care and attention to detail are exemplary.

2026年9月19日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hey Ingrid,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amy was brilliant thank you so much!

2026年9月18日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hey Carol,

Thanks for the lovely review and fantastic support for Amy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Paul & Tesh were extremely helpful on an off…

Tesh was extremely helpful on an off the cuff visit followed by Paul completing the deal a few days later - very clear, patient and kind with getting me a new phone and deal for my needs and saving where I can!

2026年9月18日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hey Hannah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

THE YOUNG LADY CALLED AMY WENT ABOVE…

THE YOUNG LADY CALLED AMY WENT ABOVE AND BEYOND EVERYTHING SHE DID FOR ME AND REALLY COULDN'T HAVE BEEN MORE HELPFUL. PLEASE LOOK AFTER HER AS SHE IS A BIG ASSET TO VODAFONE

2026年9月11日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hey lavinia,
Hey ,ks for the lovely review and the fantastic support you’ve shown for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amy was amazing

Amy was amazing. Helped me set up my new phone. Thank you!

2026年9月10日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hi Jason, thank you so much for your wonderful review and the amazing support you’ve shown for Amy, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

5つ星のうち5の評価

Amy has been brilliant

Amy has been brilliant, wonderful & kind.

2026年9月7日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hey Judith. This is fantastic to hear! We really appreciate the feedback about our team member. It's wonderful to know they provided such a positive experience.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

5つ星のうち5の評価

Amy was just awesome yet again

Amy was just awesome yet again.
So helpful with changing phone settings 😁

2026年9月5日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thanks a lot to Tim and Amy at Vodafone…

Thanks a lot to Tim and Amy at Vodafone Marlborough! Very helpful and capable and gave me a hand transferring my info from one phone to the other.

2026年9月4日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hey Iain,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very professional

Very professional, patient, lovely lady thank uou

2026年9月4日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hey Sally,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

Shop staff good Vodafone useless.

Member is staff in Marlborough shop were trying so hard to sort problem but needed help via live link. Absolutely useless. In shop for over an hour and still here. Will be looking to change account.

2026年9月4日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hello Tracey,

I'm really sorry to hear that your experience with our customer service hasn't met your expectations. We aim to provide helpful and respectful support at all times.

Please reach out to us with more details, so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant service from Tesh

Brilliant service, clear and helpful!

2026年9月3日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

5つ星のうち3の評価

The two members of staff in the…

The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only two salespeople working non‑stop, the delay was unavoidable.It is not fair to place VF staff under such sustained pressure. They delivered excellent service despite the circumstances, but the store clearly needs better staffing to support both customers and employees.

2026年8月31日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hello Sarah,

I'm really sorry to hear our customer service didn't meet your expectations. We strive to be helpful, and this isn't the experience we want for you.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider.

You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Tim was amazing so friendly and…

Tim was amazing so friendly and helpful. Explained everything clearly. Will definitely use this store in Marlborough again.

2026年8月18日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hey JG

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Efficient service and great deal

Amy, who served us, was helpful, friendly and 100% focused on saving us money but without lots of sales lingo. Offered us a great deal on son's new phone amd also saved us money on the broadband.

2026年8月15日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hey Sarah,

Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tesh

Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation

2026年8月14日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hi Elizabeth, thank you so much for your wonderful review and the amazing support you’ve shown for Tesh, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

5つ星のうち5の評価

Tim in the Marlborough Vodafone store…

Tim in the Marlborough Vodafone store was so kind and helpful setting up my new phone after I tried for hours! Fantastic service thank you.

2026年8月12日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hey Donna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tesh was great

Tesh was great, fantastic service and great help

2026年8月11日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hey Robert,

Thanks for the lovely review and fantastic support for Tesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tesh had great knowledge and sorted all…

Tesh had great knowledge and sorted all my issues with a new phone

2026年8月8日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

"Hey Angela,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

5つ星のうち5の評価

Exceptional kindness and patience

Exceptional kindness and patience. Expertise from Tesh

2026年8月8日
自発的なレビュー
Vodafone UK - Marlborough ロゴ

Vodafone UK - Marlborough からの回答

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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