I received great service from Tim in Marlborough today. He has been thorough and explained each section of purchasing and setting up my new iPhone very well.
企業が回答しました
所在地
所在地を変更108 High Street, SN8 1LT Marlborough, GB
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レビュアーのコメントを見てみましょう
Tim helped me through a very tricky transition from one phone to another. He never lost patience and he was supremely polite and very knowledgeable. I was dreading the experience but he made it quite... もっと見る
企業が回答しました
Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... もっと見る
企業が回答しました
Tim was a fantastic help to us today in the Marlborough store. He was very patient as we were asking for quite a lot of assistance updating our account. He is a great asset to the company. Thank you a... もっと見る
企業が回答しました
企業情報
Vodafone UK - Marlborough について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
108 High Street, SN8 1LT, Marlborough, 英国
4.9
優良
217件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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この企業を閲覧した人は、以下の企業も閲覧しています。
Vodafone UK - Marlborough からの回答
Hey Pat,
Thanks for the lovely review and fantastic support for Amy. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tim at Marlborough was very helpful and…
Tim at Marlborough was very helpful and gave me a lot of help transferring my info to a new phone! Thanks a lot!
2026年8月4日
自発的なレビュー
Vodafone UK - Marlborough からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I received great service from Tim in…
I received great service from Tim in Marlborough today. He has been thorough and explained each section of purchasing and setting up my new iPhone very well.
2026年8月3日
自発的なレビュー
Vodafone UK - Marlborough からの回答
Hey Sue,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
No problems chatting with Nitesh
No problems chatting with Nitesh. Very helpful, polite and knowledgeable
2026年8月3日
自発的なレビュー
Vodafone UK - Marlborough からの回答
Hey Chris,
Thanks for the lovely review and fantastic support for Nitesh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Marlborough からの回答
Hey Oliver,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy handled my complaint very…
Amy handled my complaint very professionally and help me move things forward to improving my home signal with getting boardband. Thanks
2026年7月15日
自発的なレビュー
Vodafone UK - Marlborough からの回答
Hey Lee,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Marlborough からの回答
Hey Debbie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Tesh was great help his service and…
Tesh was great help his service and knowledge was fantastic
2026年7月14日
自発的なレビュー
Vodafone UK - Marlborough からの回答
Hey Justine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tim helped me through a very tricky…
Tim helped me through a very tricky transition from one phone to another. He never lost patience and he was supremely polite and very knowledgeable. I was dreading the experience but he made it quite effortless eventually. Thank you so much Tim!
2026年7月13日
自発的なレビュー
Vodafone UK - Marlborough からの回答
Hey B.W.J. O'Keeffe,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Tim
Tim was extremely helpful every step of the way. Excellent customer service!
2026年7月11日
自発的なレビュー
Vodafone UK - Marlborough からの回答
Hey Paul,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tim in the Vodafone branch in…
Tim in the Vodafone branch in Marlborough was extremely helpful and thorough, making sure that everything was transferred from my old phone to my new one. Thanks a lot!
2026年7月11日
自発的なレビュー
Vodafone UK - Marlborough からの回答
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Palasha in…
Excellent service from Palasha in Vodafone Marlborough- friendly, efficient & super helpful.
2026年7月10日
自発的なレビュー
Vodafone UK - Marlborough からの回答
Hey Anne,
Thanks for the lovely review and fantastic support for Palasha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tesh was fantastic with his service
Tesh was fantastic with his service, very polite and patient
2026年7月8日
自発的なレビュー
Vodafone UK - Marlborough からの回答
Hey Theresa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Knowledgeable and very pleasant staff…
Knowledgeable and very pleasant staff tim was extremely helpfull
2026年7月7日
自発的なレビュー
Vodafone UK - Marlborough からの回答
Hey Mark,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Marlborough からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Amy was brilliant 🙂👍🏻
2026年7月1日
自発的なレビュー
Vodafone UK - Marlborough からの回答
Hey
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone UK - Marlborough からの回答
Hey Carrie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely disgusting service from…
Absolutely disgusting service from Vodafone Marlborough.
I received the incorrect handset when upgrading. When I realised I tried calling the store, was given a no by Head office. No answer so I left a text message explaining that I wanted a phone with more memory. I tried calling 8 times, no answer.
When arriving to change the handset 2 days later I was told the price had now increased despite my notifying them of being given the incorrect phone before the price increase.
After showing them the text i sent I was told this number belonged to a supervisor who was on leave. And i was told by the assistant it was not their fault I couldn't get through or that the supervisor was on leave!!!
When asking to speak to the supervisor for the day I wasn't permitted to. She stayed in the back office and managed my query through the assitant. When she walked to help another client she never acknowledged me and told the assistant she was "nipping out to the shop".
I cancelled my contract and returned the incorrect phone.
I will never buy another item from Vodafone again. Absolutely appalling service with just shocking service for a customer who has a broadband, airtime and phone contract.
2026年6月24日
自発的なレビュー
Vodafone UK - Marlborough からの回答
Hi Nicky,
I’m really sorry to hear about your experience at our Marlborough store, this is definitely not the level of service we aim to provide, and I completely understand your frustration.
I appreciate you taking the time to share what happened, especially regarding the incorrect handset, the difficulty reaching the store, and the way your visit was handled. It’s clear this situation has been very disappointing, and that’s not the experience we want for any of our customers.
If you’re open to it, we’d really like the opportunity to look into this further and see if there’s anything we can do to help. You can chat with our LiveChat Advisors - vodafone.uk/2LCJiTm or call us on 191 from your Vodafone mobile or 0333 304 0191 from any other phone. You can also reach out to my team on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Tim was a fantastic help to us today in…
Tim was a fantastic help to us today in the Marlborough store. He was very patient as we were asking for quite a lot of assistance updating our account. He is a great asset to the company. Thank you also so much to Amy for her advice she was very knowledgeable what a great team 😊
2026年6月20日
自発的なレビュー
Vodafone UK - Marlborough からの回答
Hey J Richards,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was very helpful advising me of…
Amy was very helpful advising me of different phone deals and and extremely helpful and patient setting it all up for me!
2026年6月17日
自発的なレビュー
Vodafone UK - Marlborough からの回答
Hey Jo,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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