Very good experience getting my son his first contract mobile. Both Connor and Scott were extremely patient and informative. Excellent service through out. Nice to see happy staff.
企業が回答しました
所在地
所在地を変更4 Green Street, SA11 1DR Neath, GB
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レビュアーのコメントを見てみましょう
Called into Neath Vodafone today for advise on how to stop my daughter browsing 18+ contect on her mobile (I'm not a very technical person). such amazing.. helpful and friendly staff nothing is to mu... もっと見る
企業が回答しました
My reason for going into the shop was because my Broadband Contract was about to expire. I only had to wait a few minutes to be seen and the young man who helped me was very helpful, friendly, eff... もっと見る
企業が回答しました
Karl and Ralph from your Neath store provided excellent service last Thursday 12 sept. They gave us invaluable help to resolve quite a complex problem. Nothing was too much trouble and they had endle... もっと見る
企業が回答しました
企業情報
Vodafone UK - Neath Green Street について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
4 Green Street, SA11 1DR, Neath, 英国
4.9
優良
151件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業を閲覧した人は、以下の企業も閲覧しています。
Vodafone UK - Neath Green Street からの回答
Hey Anon,
Thanks for the lovely review and fantastic support for Jordan and Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful staff and good customer service re always very helpful and…
Staff are always very helpful and knowledgeable. Have always received good customer service.
2023年4月19日
自発的なレビュー
Vodafone UK - Neath Green Street からの回答
Hi Susan,
It's lovely to read this review and that you're always happy with the service in store.
Thanks for taking your time to share this experience.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or through Instagram using Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent.
Excellent service from the Neath shop manager Aaron and his assistant Jordan. Very knowledgeable, friendly, polite and professional. 10 out of 10.
2023年4月10日
自発的なレビュー
Vodafone UK - Neath Green Street からの回答
Hi Ian, Thank you for your review. Please let us know the name of the store you visited when you spoke to Aaron and Jordan and we'd be happy to feed this back to them directly.
Thanks,
The Vodafone Social Media Team
Aaron and Jordan are heros!
Aaron and Jordan were very helpful, very friendly and very efficient. My husband and I were upgrading our phones, so it is quite a long process, but both Jordan and Aaron worked really hard to ensure nobody was left waiting. I really cannot fault their service today. I feel that for a town centre shop, there should have been another member of staff, so each of these guys were working at 1.5 FTE! Aaron's technical knowledge especially, was outstanding. My only concern was that the guys were outstanding, but their technical equipment just did not support them. From a system where any address has a property name, not a number, forces them to call up to get the ID and credit check to go through, to screens taking forever to load, to a card reader that reads intermittently. Vodafone, get this sorted and support your staff!
2023年4月7日
自発的なレビュー
Vodafone UK - Neath Green Street からの回答
Hi there,
Thanks for your amazing feedback for Aaron and Jordan, it's very much appreciated. We are always looking for ways to improve our systems and service, so your feedback will be taken on board. If you need help with anything else, please reach out to the Social Media team through Facebook at vodafone.uk/3lCYUxW or via Twitter at vodafone.uk/3LXh2xl.
Thanks, Vodafone Social Media Team.
Went to the store to upgrade my phone…
Went to the Neath store to upgrade my phone and the advisor Jordan was extremely helpful and explained all of my options in detail. Fantastic experience
2023年4月7日
自発的なレビュー
Vodafone UK - Neath Green Street からの回答
Hi Jacob,
Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to Jordan directly.
Thanks again,
Vodafone Social Media Team
Fantastic store
Fantastic store, Aaron was very helpful and processed the sale quickly
2023年4月6日
自発的なレビュー
Vodafone UK - Neath Green Street からの回答
Hey Stephen,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Aaron was extremely helpful
Aaron was extremely helpful, one of the main reasons why I really insist staying with Vodafone because of they 5 star help
2023年4月5日
自発的なレビュー
Vodafone UK - Neath Green Street からの回答
Hi Scott,
It's always nice to read such lovely feedback. If you spoke to Aaron in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Great Customer Service!
Visited the store to upgrade my phone, advisors were very helpful and made the process really easy. Jordan was especially great at talking me through my options and answering every little question I had. Thanks guys!
2023年3月29日
自発的なレビュー
Vodafone UK - Neath Green Street からの回答
Hi Katie,
Thank you for your support and feedback. Which store did you recently visit so we're able to feed this back to Jordan directly?
Thanks again,
Vodafone Social Media Team
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