Vodafone UK - Newark レビュー 

241
TrustScore 5段階評価の5

4.9

33 Middlegate, NG24 1EG Newark, GB


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5つ星のうち5の評価

Tyler and Leah were absolutely incredible when I came in looking my for a new phone after mine suddenly broke from water damage. They helped me get set up very quickly and were the friendliest and mos... もっと見る

企業が回答しました

5つ星のうち5の評価

The salesman Taj in the Newark shop was so lovely annd very approachable , explained everything really well, and updated our monthly plan to save on our monthly direct debit . Excellent service

企業が回答しました

5つ星のうち5の評価

Went into Newark store today to purchase new contract & transfer my daughter from O2. Service received from Jacob was outstanding. Explained everything clearly giving next steps. Offered to set u... もっと見る

企業が回答しました

5つ星のうち5の評価

We went into the Newark Store to review our account covering 3 mobiles, Home Broadband and Landline. I knew it would take a while to do, but the staff were unfazed, amazingly helpful, extremely patien... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Newark について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 33 Middlegate, NG24 1EG, Newark, 英国

4.9

優良

TrustScore 5段階評価の5

241件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(241)

過去12か月のレビュー数: 42,866

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Contract due for renewal

Due to replace my phone so popped into local Vodafone shop and spoke to staff as to what would be best for me (been on the Vodafone network for a few years now and happy with it). Directed to a new Samsung phone, did all I needed it to, so bought that on a new contract. Very helpful and friendly team in store. Whole family (and home wifi) are on Vodafone

2025年1月3日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Hi Helen,

We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Great customer service

Went into the Newark store and Issy helped me sort out a new Sim only deal, with all the requirements I needed at a good price. Very easy to sort out and process was very quick. Issy was very helpful and great customer service!

2025年1月3日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing customer service received from…

Amazing customer service received from Vodaphone Newark. Izzy explained products and offers available clearly and matched a product close to our requirements. She was patient and answered all of our questions competently. Would definitely recommend. Thank you.

2024年12月30日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Hi Katie. Thank you for your review for Izzy. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came into store today to be greeted by…

Came into store today to be greeted by Taj
What a lovely friendly and knowledgeable guy.
He gave the best advice, was helpful and polite and sensitive to my circumstances and needs
Always have a great experience in the Newark store with Leah but would be very happy to deal with Taj again
Hoping you have a lovely Christmas and new year
SB

2024年12月7日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Hi Steph,

This is lovely feedback for Taj. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Leah is lovely

Leah is lovely

2024年12月5日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Thanks so much for your five star review, Annika. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Taj in the Newark office assisted me…

Taj in the Newark office assisted me very knowledgeable and professional as well as a pleasant person great customer service

2024年11月30日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Hi Dan. Thank you for your review for Taj. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Leah(Newark) couldn't have been more…

Leah(Newark) couldn't have been more hopeful.
Everything we went in for was sorted and nothing was too much trouble.

2024年11月29日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Hey Lisa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing customer service

Leah and Izzy were a great help. Very informative, friendly and just amazing

2024年11月23日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Hi Natalie,

Thanks for your kind words and taking your time to share this experience in store with Leah and Izzy. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Helpful friendly staff in Newark Vodafone.

Taj was really helpful and friendly and was able to sort out the issue I had.

2024年11月23日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Hello,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service very helpful and…

Excellent service very helpful and accommodating staff specially Taj who went above and beyond and provided exceptional service. Couldn’t ask for more. Cheers to Vodafone newark and team!

2024年11月23日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Hello, Ahmed,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Absolutely amazing service from Taj

Absolutely amazing service from Taj. We couldn’t have asked for more. So helpful and nothing was too much trouble!

2024年11月23日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

5つ星のうち5の評価

Izzy and Taj were fab!

2024年11月21日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Hi Sarah,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Taj was very helpful with my new…

Taj was very helpful with my new upgrade I got exactly what I needed.

2024年11月12日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Hi Martin,

We’re glad to hear you found the best deal for you when visiting Taj in our the store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Great service

Great service
Very clear to understand the process
Only went in to see about offers and ended up ordering a new phone

Matt and AJ

2024年11月7日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Hey Esme,

Thanks for letting us know what an amazing job Matt and AJ did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

Very helpful staff

Very helpful staff, explained the implications of each decision clearly and concisely

2024年10月26日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Thanks for reaching out about the awesome service you received from our team today.
All the best, The Vodafone Social Media Team

5つ星のうち4の評価

Positive

Everything to do with iPhone's and an upgrade was positive and discussed.

2024年10月25日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Thanks for your feedback Marie. It's great to see our team explained everything for you 😊
All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Izzy and Leah are great girls

Izzy and Leah are great girls, fabulous sales skills and super friendly.

2024年10月12日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Hey Emma,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Newark Vodafone

The two ladies who served my wife and I today, izzy and leah are an absolute credit to Vodafone and went above and beyond to help us reach a great deal that suited us. Will highly recommend anyone looking for a new phone to come and see these girls and visit this shop. Amazing service.

2024年10月12日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Hey Daniel,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good experience switching to Vodafone

Leah was very pleasant to deal with and very helpful. She explained all the options and I settled on a good deal.

2024年10月10日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Hi. Thank you for your review for Leah. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

It all comes down to the salesman

Could not have had a better experience than the one provided by Dennis yesterday in Newark. Helpful patient warm efficient. Dennis took a potentially nightmare scenario- trying to replace lost handset and negotiate new contract for my recently bereaved elderly mother - into a smooth straightforward transaction. He is also the first person to make my Apple loving husband just consider an alternative… amazing salesman and delightful person

2024年9月29日
自発的なレビュー
Vodafone UK - Newark ロゴ

Vodafone UK - Newark からの回答

Hello, Catherine,

It's great to hear that you received a 5 star service from Dennis! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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