I'm an O2 customer, I left my phone on the tram but s lovely chap called Glen found it told me he worked for Vodafone in Oldham. Once my contract is up I'll be coming in to see him. He was lovely and... もっと見る
企業が回答しました
所在地
所在地を変更12 Market Place, OL1 1XE Oldham, GB
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レビュアーのコメントを見てみましょう
Mo , was Outstanding and a credit to the company as I was going to change to another company, The plan i took out is with Vodafone and a much better deal. I received A 🌟🌟🌟🌟🌟plus from mo .alway... もっと見る
企業が回答しました
Bilal was extremely helpful. I only went in with a query and it was answered with detail. Supported my needs, helped find me the best option for my circumstances. Other staff was very nice and support... もっと見る
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Decided to upgrade our two iPhones. Visited the Oldham branch. Tammana was our sales person. She was patient, thorough, knowledgeable and understanding. She recommended best iPhones for us. Not nece... もっと見る
企業が回答しました
企業情報
Vodafone UK - Oldham Town Square について
当該企業による記述
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連絡先
12 Market Place, OL1 1XE, Oldham, 英国
4.9
優良
176件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
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Friendly customer service and…
Friendly customer service and knowledgeable staff, many thanks.
2024年12月7日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Hi Elizabeth. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodaphone made me jump through hoops
Vodafone were doing maintenance for over a month my internet was none existent or buffing I bought an EE sim to cover me whilst the work was on going I rang VodaF this morning after receiving a txted the work was fininshed it took me 40min to receive a £10.00 credit , that wont cover the EE sim cost the lady on the phone had me on hold most of the time I Im done with Vodafone the way I was treated for their sub standard service is to much hassle ..I txted Giff Gaff for a friend her account received the full months payment without question Vodafone are lacking big time Ive been with them over 10 yrs bye bye
2024年11月5日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Hi Barbara
Thanks for taking the time to share your experience, we’re sorry it wasn't a positive journey and we'd hate to see you leave because of this. We're ready to help though, so if you'd like to feed anything back, or need any additional support, please pop our team a message on: Facebook - vodafone.uk/3lCYUxW X (formally Twitter) - vodafone.uk/3LXh2xl Instagram - https://ig.me/m/vodafone Just let them know you left a review. Thanks, Vodafone Social Media Team
Fantastic customer service
Very knowledge, incredibly helpful and overall fantastic customer service.
2024年10月20日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Hello,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Set up with Vodafone for a contract for…
Set up with Vodafone for a contract for my 93 year old mother. Got a better deal with BT. Have tried to cancel with Vodafone for 4 months and they keep sending her bills even though we have cancelled and removed and returned the rooter. Told us its all sorted last month and just received a bill from them for over £270. Appalling customer service for a 93 year old causing so much stress.
2024年5月15日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Hi Caroline,
Thanks for sharing your review, we can only imagine how upsetting this must be for your mother. Cancelling should be simple and easy so we're sorry for the distress caused. If your mother has social media, please ask her pop us message on X - vodafone.uk/3LXh2xl and Facebook - vodafone.uk/3lCYUxW We'll look into this further.
I appreciate she may not have social media so if you need further support, we'd recommend raising this to our complaints team via our online form: https://vodafone.uk/3kGRtlX They can also be reach by dialling 03333 040 191.
Thanks, Vodafone Social Media Team
Wow !! Customer Service 100%
Wow !!! All I want to say is Jaden was amazing with myself and my 86 yr old Mum.
So helpful & very easy to deal with , all questions answered & any problems solved , made our experience pleasant & will continue to use Vodafone our provider. Thank you
2024年8月12日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Hi Jo,
Thank you for taking the time to review and sharing this feedback. It's great to hear about this recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Oldham store staff tell lies .
Went in to Oldham Vodafone store with a technical issue . Phone was making and receiving calls but I couldn't hear the caller ( they could hear me ) calls on WhatsApp and internet apps working fine. 3 shop assistants in Oldham store ALL assured me it was a Vodafone network issue and THEY couldn't help me. Drove to another job I had to visit and called into the Prestatyn Vodafone store. Within 30 seconds the staff there had diagnosed the issue, changed my sim card f.o.c and apologised for the behaviour and service provided by their sister store in Oldham. .Thanks go to Millie at Prestatyn and shame on the 3 liars at the Oldham store who didn't even bother looking at my phone and just fobbed me off with a bull shxt excuse about a Vodafone network issue.
2024年7月17日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Hey Raff, I'm sorry to hear the team mistakenly identified the issue with your SIM as a network issue. I'm glad to see Millie was able to get to the bottom of your issue and sort everything for you 😊
Thanks for your feedback, The Vodafone Social Media team
We needed to upgrade 3 phones and Jonny…
We needed to upgrade 3 phones and Jonny at the Oldham branch went above and beyond to make sure we had the best deals and were happy with our upgrades. The process to quite some time and he was patient, informative and helpful throughout.
2024年7月6日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Hi D. Robson,
Thank you for your review and feedback for Jonny.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sarah was so so helpful
Sarah was so so helpful! She got me the best deal and I’m paying less than I usually would!!!
So so good!
2024年7月11日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Hi Nicole,
Thank you for this amazing feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Salim oldham vodafone
Salim was very helpful sorted all my requirements very easily and professionally
2024年6月28日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
It's great to see we were able to find you a great deal Julie! Thanks for your feedback, The Vodafone Social Media team
Everything was explained to me at a…
Everything was explained to me at a really great standard. The adviser was really polite and super helpful.
2024年5月17日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Hi Keshia,
Thanks for this great review! We're delighted you had such a positive experience.
If you ever need our help in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
Super service from Pav!
After numerous calls to customer services I got no where with my issue. I went to the Vodafone store in oldham where a gentleman named Pav served me and sorted my issue straight away! I won't call customer services again but go straight to see Pav for my future business. Thanks Pav!
2024年5月16日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Hi there,
Thanks for taking the time to share this great feedback with us! We're delighted you had such an amazing experience with Pav.
If you ever need our help in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
Vodafone UK - Oldham Town Square からの回答
Hi Jordan,
Thanks for taking your time to leave this review for our Oldham store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Jonny was very helpful and gave me the…
Jonny was very helpful and gave me the best deal that suited me.
2024年4月27日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Great advice given by Jaden
Great advice given by Jaden, fab service and gave us exactly what we wanted at the price we required.
2024年4月5日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jaden was very helpful and friendly and…
Jaden was very helpful and friendly and provided a great service
2024年4月4日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Hey Usman,
Thanks for the fantastic support for Jaden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Didn't have great service
Didn't have great service. Went in to do a trade in from s22 ultra to s24 ultra. The chap who served me was more interested in going home early as the manager wasn't in. He refused to do the data switch and never offered me insurance. He also refused to do the trade in which inconvenienced me to go back to the store which i have. Yet since then even though I have traded in vodafone have messaged saying the phone was not traded in. Where is the phone as I know who I handed it to? I would like a manager to ring me but as yet been ignored.
2024年3月12日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Hi Karen,
This isn't the experience we want for our customers, or how we want to be leaving customers feeling. Pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll help.
Thanks, Vodafone Social Media Team
I was due an upgrade and both Parvez…
I was due an upgrade and both Parvez and Sarah were very helpful with my upgrade.
2024年3月15日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Hi Tracy. Thank you for your review for Parvez and Sarah. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thankyou Sarah!
I really hate changing my phone. But today in Oldham, Sarah made my experience straightforward, easy and relaxed with her extended knowledge and helpful nature.
2024年3月2日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Hi Tiree. Thank you for your review for Sarah. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jaden at the Oldham branch goes to…
Jaden at the Oldham branch goes to extra lengths to sort all problems out with my phone queries & nothing is ever too much trouble to him.
2024年2月22日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Hi Diane. Thank you for your review for Jaden. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have always traded with the Oldham…
I have always traded with the Oldham store, never had any problems with them.
2024年2月10日
自発的なレビュー
Vodafone UK - Oldham Town Square からの回答
Hi Phill,
Thank you for your feedback. It's great to hear that you had a positive experience in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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