Vodafone UK - Perth レビュー 

239
TrustScore 5段階評価の5

4.9

150 High Street, PH1 5UH Perth, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Katie has been a tremendous help.Switching me over to Vodafone. Would definitely recommend this Perth branch for friendly no rush service.

企業が回答しました

5つ星のうち5の評価

Bobby was a fanastic help in sorting out my upgrade. made sure i had the best offer possible, Provided great service and chat making the process enjoyable and a breeze!

企業が回答しました

5つ星のうち5の評価

Was welcomed by very friendly staff when entering the store. Was helped by a very friendly and helpful young man (Bobby) he helped me figure out what phone/contact that would best fit my price range.... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited Vodafone Perth to change both our phones. The service level and advice given by Katie was excellent. Nothing was too much trouble for her and her friendly professionalism made our visit a gr... もっと見る

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

239件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(239)

過去12か月のレビュー数: 42,200

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service from Natalie

Excellent service from Natalie

2024年3月8日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hi Liam,

Thanks for reviewing and sharing this feedback for Natalie.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Emma was incredibly helpful

Emma was incredibly helpful

2024年2月23日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hi. Thank you for your review for Emma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Emma was absolutely lovely

Emma was absolutely lovely, gave us fantastic advice and sorted out my daughters contract and set us up with broadband. She was very helpful and gave us straight forward advice, in a way we understood easily.

2024年2月19日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hi, It's great to see Emma took the time to explain everything without using too much jargon and left such a positive impression on you.
Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and knowledgeable service…

Very helpful and knowledgeable service by Natalie

2024年2月19日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hi Jean,

Your feedback is so important to us, so thanks for highlighting Natalie's great service!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Natalie the shop manager was so lovely…

Natalie the shop manager was so lovely and approachable. Very helpful and polite! Hope to see her next time when I upgrade or next time I need help. :)

2024年1月11日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hey Sandra,

Thanks for the lovely review and fantastic support for Natalie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Phone upgrade

Great service & information given by Emma.
Made experience smoth & easy

2024年1月5日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hey Lesley,

Thanks for the lovely review and fantastic support for Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Bobby was fantastic

Bobby was fantastic, I had big problems trying to sort everything out over the phone and online, came into the shop and 5 minutes later it’s all sorted! Thanks a lot !

2024年1月2日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hey Ali,

Thank you for reviewing and sharing this feedback for Bobby.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Switched my broadband to Vodafone

Switched my broadband to Vodafone, was offered a good deal when changing my mobile and couldn’t miss out on a great offer. Was served by a chap called Bob or Bobby.

2023年12月29日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hey Colin,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fab fab fab!!

I was in store a few days before Christmas looking to get a upgrade for my daughter as a present, I wasn’t to sure if I was going to be able to get one as it was so near to the big day but I went into the Perth store and was seen right away by Emma. She managed to get me an upgrade for my daughter and I walked out with the phone that day. Great service from the team in Perth and will be back in March to upgrade myself.

2023年12月23日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hey Dianne,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

Please do not go for Vodafone

Please do not go for Vodafone, if not you will end up like me.
I have actually cancelled direct debit payment option but still they have access to my bank without my consent. I recently moved back to my country permanently and I have cancelled my account and my phone number 0416546185 but they have been charging me for past three months. I have actually called them regarding this issue but the customer service was really bad, they still couldn’t fix my problem. I even emailed Vodafone regarding my issue yet they still didn’t answer my mails. Now I have forwarded complaints hoping they would response. Worst service ever.

2023年12月28日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hi there,

Thanks for taking the time to leave your review. I'm sorry for the issues you've had with your number not cancelling. We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic

Fantastic. Great service by natalie

2023年12月1日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hey Rona,

Thanks for letting us know what an amazing job Natalie did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful

2023年11月24日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hi there.

It's great to hear your positive feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

I was helped by Emma today .She was…

I was helped by Emma today .She was very helpful and patient. A credit to Vodafone.

2023年11月16日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hi David,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Emma served me today and was very…

Emma served me today and was very helpful getting me a new phone sorted. Very pleased

2023年11月16日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hi Anna,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Both Emma and Bobby spent a…

Both Emma and Bobby spent a considerable amount of time trying to resolve an issue in setting up my account. They both were super patient and friendly during the experience. They were very professional and understanding through this lengthy process. Couldn’t recommend more :)

2023年10月27日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hi Emma,

It's great to hear about your recent experience. Thank you for reviewing and sharing this feedback.

If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Fabulous staff at Perth

Emma at your Perth branch is outstanding at her job. She went the extra mile for us to sort out our issues and upgrade our phones. Emma was personable, kind and professional. Excellent service A+

2023年10月27日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hi Lorna,

Thanks for taking the time tor review and share your feedback for Emma.

If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Emma was superb...

Emma was superb in dealing with 3 upgrades in store and an additional purchase and actually helped up save money on our existing set of contracts. Friendly service from Emma and all of the team in store at Perth.

2023年10月27日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hi Jim,

Thank you for reviewing. It's great to hear about your recent experience and how Emma was able to help.

If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Emma spend a lot of effort to help with…

Emma spend a lot of effort to help with issues I had with our phones

2023年10月25日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hi Jurgen. Thank you for your review for Emma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The staff team at Vodafone Perth

The staff team in the Vodafone Perth store are excellent. Bobby in particular provided exceptional service. He was patient and took the time required to sort out the tricky aspects encountered with changing everything over to my new phone, with good humour. He was also attentive to what I wanted from a new 2 year contract. Thank you!

2023年10月13日
自発的なレビュー
Vodafone UK - Perth ロゴ

Vodafone UK - Perth からの回答

Hey there,

Thanks for letting us know what an amazing job Bobby did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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