Graham was fabulous, provided a top service, friendly and really positive in helping my choose my new iPhone 17e. I’ll be back to renew my broadband in November. Thank you!
企業が回答しました
所在地
所在地を変更6 Taff Street, CF37 4UL Pontypridd, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Sophie and James spent so much time supporting me with my account, saving me money and upgrading at the same time. They had so much patience and provided me with great customer service.
企業が回答しました
Claire was very efficient..it was not the first time that she had dealt with me . She made a painful experience pleasurable..
企業が回答しました
Signed up to broadband & keep my landline number. Switched from Virgin Media on 3rd July 2026. Everything seemed to be going smoothly. Broadband connection went well but! Alas it is now 11th July... もっと見る
企業が回答しました
企業情報
Vodafone UK - Pontypridd について
当該企業による記述
連絡先
6 Taff Street, CF37 4UL, Pontypridd, 英国
4.9
優良
155件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Great customer service
Carly was great - she sorted broadband and sims for me. Both her and her college were friendly and helpful. I’m a very happy customer
2025年5月17日
自発的なレビュー
Vodafone UK - Pontypridd からの回答
Hey Maria,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt and Carly were very helpful with…
Matt and Carly were very helpful with my purchase. They were happy to help and answer the questions. Carly offered me to come back if any problems in setting up.
2025年5月10日
自発的なレビュー
Vodafone UK - Pontypridd からの回答
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Been into the store in Pontypridd spoke…
Been into the store in Pontypridd spoke with Clare really helpful and polite
2025年4月23日
自発的なレビュー
Vodafone UK - Pontypridd からの回答
Hey Darren,
Thanks for the lovely review and fantastic support for Clare.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben did a great job with us
Ben did a great job with us. We had a few technical issues but he got it through it. Really appreciate his help
2025年4月8日
自発的なレビュー
Vodafone UK - Pontypridd からの回答
Hey Owen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Carly so helpful and kind softly spoken…
Carly so helpful and kind softly spoken and will to help with anything. Got me a better deal. Yeah she was awesome fairplay.
2025年4月3日
自発的なレビュー
Vodafone UK - Pontypridd からの回答
Hey Maxine,
Thanks for the lovely review and fantastic support for Carly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Pontypridd からの回答
Hi Keira,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing!
Amazing! Claire in the Pontypridd store was brilliant and thorough and answered all my queries!
2025年3月10日
自発的なレビュー
Vodafone UK - Pontypridd からの回答
Hi Ben,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Carly pontypridd vodafone assistant…
Carly pontypridd vodafone assistant was amazing spoke very clear and was so polite and took time explaining my new WiFi contract and renewing my phone contract, Well Done Carly For Smiling throughout your personal help towards me to understand Thankyou👍😃
2025年3月6日
自発的なレビュー
Vodafone UK - Pontypridd からの回答
Hi Jemima,
We appreciate your positive feedback for Carly. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service from both…
Excellent customer service from both Clare and Carly today
2025年2月20日
自発的なレビュー
Vodafone UK - Pontypridd からの回答
Hi Sharon,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Graham and matt were fantastic saved me…
Graham and matt were fantastic saved me money on broadband
2025年1月20日
自発的なレビュー
Vodafone UK - Pontypridd からの回答
Hello, Chris,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Graham and Matt.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Outstanding customer service
Well what can I say. Graham at the store in Pontypridd was absolutely outstanding. Went out of his way to solve a problem that wasn’t really his to sort. It was an issue Voxi had created but his passion for great customer service meant that he would not let us leave without getting a solution, despite not being able to verbally talk to anyone on the Voxi team. He spent an absolute age on the webchat with them and finally got the problem escalated to a senior team member who was able to look into how it could be resolved. Good old fashioned customer service is what any customer wants and every shop should have a Graham.
2025年1月16日
自発的なレビュー
Vodafone UK - Pontypridd からの回答
Hello, Sange,
It's always our aim to provide a helpful service, so it's great to hear that Graham delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Graham was amazing today!
Graham was amazing today. My mum needed to update her contract as she was massively over paying. Graham managed to save her over £40 a month and was so lovely when helping us. My mum was really impressed with his patience and clear communication.
2025年1月17日
自発的なレビュー
Vodafone UK - Pontypridd からの回答
Hi Donna,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service! Guy with grey hair was lovely and very helpful!
2025年1月4日
自発的なレビュー
Vodafone UK - Pontypridd からの回答
Hi Scott,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Phone and Broadband upgrade
Graham was incredibly helpful and made everything easier for me than trying to do it online. I’m incredibly thankful for all the help he has given. A credit to Vodafone!
2024年12月21日
自発的なレビュー
Vodafone UK - Pontypridd からの回答
Hi Sam,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Vodafone UK - Pontypridd からの回答
Hi Catherine,
Thanks for taking the time to review and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone UK - Pontypridd からの回答
Hi Felicity,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Pontypridd からの回答
Hi Ashley,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service from graham huge help and sorted both my transactions with ease
Thanks mate
2024年11月9日
自発的なレビュー
Vodafone UK - Pontypridd からの回答
Hi Chris,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service
Excellent customer service. Thank you so much. There were 2 amazing staff Carly and Graham working and they were both very helpful. I feel so much more relaxed now about changing my phone over. Best experience so far. Thank you so much guys
2024年10月25日
自発的なレビュー
Vodafone UK - Pontypridd からの回答
Hi Hayley,
This is lovely feedback for Carly and Graham. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Carly the lady in store went above and…
Carly the lady in store went above and beyond to helped keep my bills around the same price and I left with a new phone, please give this lady credit where due, thanks carly 👏
2024年10月3日
自発的なレビュー
Vodafone UK - Pontypridd からの回答
Hi Erika,
This is lovely feedback for Carly. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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