Vodafone UK - Preston レビュー 

227
TrustScore 5段階評価の5

4.9

D&B Unit, 16 Fishergate, PR1 3NN Preston, GB


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5つ星のうち5の評価

Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.

企業が回答しました

5つ星のうち5の評価

Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the... もっと見る

企業が回答しました

5つ星のうち5の評価

Been into the Preston store today, together with my husband. We were interested in a new plan for both as well as new phones as our old network does not seem interested keeping their customers. The sa... もっと見る

企業が回答しました

5つ星のうち5の評価

Once again I was served by Rishi who provides an exceptional level of customer care. As I am in my seventies he ensures my new plan is explained in great detail , sorts out the best deal , answers al... もっと見る

企業が回答しました


企業情報


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  • D&B Unit, 16 Fishergate, PR1 3NN, Preston, 英国

4.9

優良

TrustScore 5段階評価の5

227件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(227)

過去12か月のレビュー数: 42,456

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

They made me a 5G offer

They made me a 5G offer, with unlimited internet but it hasn't worked for days,I'm paying more to use it than less good people!!!

2025年10月13日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

We appreciate you bringing this to our attention, I apologize for the difficulties you have encountered with our service. Please come chat to my team on Facebook so that we can take further details at http://vodafone.uk/2Fpnah2

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Rishi was fantastic

Rishi was fantastic. Very professional and efficient. Walked out of the shop feeling very happy after a successful interaction,

2025年9月26日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

Hey Paul,

Thanks for the lovely review and fantastic support for Rishi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good customer service

Good customer service

2025年9月23日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

Hey Naveen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went into the Preston store today…

Went into the Preston store today served by rishi, really pleasant guy, friendly, professional. Didn’t feel rushed, he looked at a few different contracts to see what worked best for me. Would definitely recommend this store. Great service

2025年9月13日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Superb service

Great experience at the Preston Vodafone store. Rishi! You are superb

2025年9月13日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Friendly

Friendly, helpful and efficient service.

2025年8月16日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. Would highly recommend Jabs.

2025年8月11日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

Hey Anne,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant customer service from Jabs…

Brilliant customer service from Jabs got everything I wanted sorted fast and reliable

2025年8月9日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

Hey Leah,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I went into the Preston Store and spoke…Thursday

I went into the Preston Store and spoke with a young man called Jabs. He was so helpful and as an old lady who isn’t very good with technology, he sorted me out and didn’t make me feel stupid . Gave a wonderful deal and it was a really pleasant experience. He’s a credit to your company.

2025年8月7日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

Hey Marie,

Thanks for the lovely review and fantastic support for Jabs.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brett was a great help in explaining…

Brett was a great help in explaining everything to me about the options and pricing

2025年5月24日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

Hey Rebecca,

Thanks for the lovely review and fantastic support for Brett.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brett - Preston

Great experienced upgrading my phone. Brett worked through his lunch (I only became aware half an hour in!) to make sure I got sorted and he was very personable and professional throughout.

2025年6月6日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

We're happy to hear that your phone upgrade experience was great! We appreciate you mentioning Brett's dedication and professionalism in ensuring you were taken care of.

Thank you for your positive feedback,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic customer service

Went in to the store to change my phone and Rishi was fantastic. Very personable, knowledgeable and helpful. I’d recommend anyone visiting the store to ask for him.

2025年5月25日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

Hey Sarah,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Rishi

Rishi
he gives a great experience
Thanks

2025年5月21日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

Hi sravan,

Thank you so much for your wonderful review and the amazing support you’ve shown for Rishi—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you Rishi for my Sim

Thank you Rishi for my Sim! You are very helpful

2025年5月16日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

Hey Podel,
Thanks for the lovely review and fantastic support for Rishi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience at the Preston…

Great experience at the Preston Vodafone store. Rishi was amazing. Thank you

2025年5月16日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

Hey Karthik,
Thanks for the lovely review and fantastic support for Rishi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Successful broadband switch

Came in to store to switch to Vodaphone broadband and spoke to Jabbir. He took the time to resolved problem I had with online order and set up a new one which is due to switch in a couple of weeks. Jabbir was well-informed and friendly and I am very pleased with the experience and outcome.

2025年5月3日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

Hey Alan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I've had an Amazing experience with the…

I've had an Amazing experience with the staff member (Rishi) I was uncertain with what contract to to go with and he explained it all in detail which made me feel really comfortable to buy it and would definitely recommend him to anyone in the Preston area.

2025年5月2日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

Hey Wasim,

Thanks for the lovely review and fantastic support for Rishi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Rishi was great helping my mum and I…

Rishi was great helping my mum and I with our phone upgrades. Much quicker and easier than on previous occasions! Thanks

2025年5月2日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

Hey Adam,

Thanks for the lovely review and fantastic support for Rishi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great Service

Finally got my phone. Thank you Rishi for helping me!

2025年4月24日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

Hey Laban,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Really helpful staff

Really helpful staff

2025年4月22日
自発的なレビュー
Vodafone UK - Preston ロゴ

Vodafone UK - Preston からの回答

Hey Anushka,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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