Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... もっと見る
企業が回答しました
所在地
所在地を変更U12 Oracle Centre, RG1 2AH Reading, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... もっと見る
企業が回答しました
One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... もっと見る
企業が回答しました
I have just visited Vodafone in the Oracle Mall, 3 weeks ago Nazim helped to set up an esim for me for abroad travelling, now he moved my payg no to a monthly plan. All smooth, very friendly and helpf... もっと見る
企業が回答しました
企業情報
Vodafone UK - Reading The Oracle Centre について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
U12 Oracle Centre, RG1 2AH, Reading, 英国
4.8
優良
342件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Thanks to Connor for helping find a…
Thanks to Connor for helping find a good bundled price with my sims and a brand new phone, highly recommend store
2026年3月15日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre からの回答
Hey Yahiyah,
Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was returning goods
I was returning goods, the service from Raja was excellent and efficient, he navigated the process smoothly, will be back for my upgrade. Thanx Raja
2026年3月11日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre からの回答
Hey Brigette,
Thanks for the lovely review and fantastic support for Raja.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service in store from Marco when…
Great service in store from Marco when collecting my new iPhone. Set everything up for me and all working as it should thanks Marco!
2026年3月8日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre からの回答
Hi Aitch,
Thank you so much for your wonderful review and the amazing support you’ve shown for Marco—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very pleasent personality and efficient
Very pleasent personality, friendly and infirmative customer service .
Marco was very efficient
2026年3月7日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre からの回答
Hey Raghava,
Thanks for the lovely review and fantastic support for Marco.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
If I could give anything less than 1…Worst BROADBAND AVOID THEM!!!!
If I could give anything less than 1 star I will. This is by far the worst broadband I ever got on. Sadly it became worse after I extended my contract for 2years. Full Fibre 910 + Super Wifi gives me no good coverage I can barely play games on my PlayStation. My laptops have bad connections even after subscribing to the fastest speed. Please if you like good speed avoid this Vodafone. AVOID THEM!!!! I’ve called several times they say I turn off and restart router. Same thing always
Update: So an agent reached out to me and proposed I call the dedicated team to look into this. Guess what?? Even a normal call to the service center is muffled only for the agent to check my post code and say there is no network in my area. So why make me commit to a 2year plan after doing a network check before I onboarded and they confirmed there was Vodafone network in the area. This is a complete rip off I get no value for what I pay for. I STRONGLY ADVISE STAY AWAY FROM VODAFONE if you want peace of mind. Stay completely away from them this has impacted me so bad. I write this from a place of pain and deep hurt. Stay away from them
2026年3月5日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre からの回答
Hey there,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Marco was very helpful today
Marco was very helpful today, talked me through everything and made sure to give me options for every need/want. Great customer service and very helpful. Thank you!
2026年3月1日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre からの回答
Hey Grace,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you to Connor - 5-star plus customer service
Thank you to Connor from Vodafone in the Oracle in Reading! He was professional, friendly, and understood what I wanted, and he delivered the service with grace and a smile.
Thank you for your honesty and clarity regarding the different Vodafone contracts. You made me feel respected, and as a middle-aged woman with limited knowledge of technology, I felt I was in safe hands—5 stars plus for the service I received from Connor.
2026年3月1日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre からの回答
Hey Eugenie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you so much for Soumela she was…
Thank you so much for Soumela she was very nice to me also with a big smile and willing to help me
2026年2月27日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Reading The Oracle Centre からの回答
Hey Anum,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Reading The Oracle Centre からの回答
Hi Frank,
Thank you so much for your wonderful review and the amazing support you’ve shown for Soumela —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Great service in the store today
2026年2月26日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre からの回答
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Marco was lovely and friendly
Marco was lovely and friendly! He was so accommodating to all of my questions and helped and explained everything in lots of details
2026年2月25日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre からの回答
Hey Key,
Thanks for the lovely review and fantastic support for Marco.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Reading The Oracle Centre からの回答
Hey Helen,
Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Connor was really fantastic and…
Connor was really fantastic and understood my needs well. Polite and professional
2026年2月22日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre からの回答
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Reading The Oracle Centre からの回答
Hey Nicholas,
Thanks for the lovely review and fantastic support for Soumela.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Connor at…
Great customer service from Connor at the Reading branch of Vodafone, on a bad day when I broke my phone! He helped me set up with a new device and was very helpful.
2026年1月29日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre からの回答
Hey Trish,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Theodora was rude
Theodora was rude, didn’t explain things well and almost just argued with me when I said I didn’t understand what she was saying. She took my card and agreed to payment over the phone without consulting me, then tried to do this again without me even knowing the amount so I cancelled the call. Unprofessional and rude especially as I am a vulnerable customer
2026年2月5日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre からの回答
Hey Daisy,
We understand this has been frustrating for you and we’re here to help. lease reach back out to the teams by calling 0333 304 0191 or speak to them via Live Chat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Service with a smile
I called into the store in the Oracle Reading for a deal on broadband and phone combination I spoke to a gentleman called Connor he was so friendly and professional explaining every detail to me I couldn’t praise him enough
2026年2月4日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Shout out to Carla for being super…
Shout out to Carla for being super helpful and wonderful!
2026年2月3日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre からの回答
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Theodora was so helpful and patient and…
Theodora was so helpful and patient and explained everything to me fully . Very impressed with the service she gave me
2026年1月31日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre からの回答
Hey Sam,
Thanks for the lovely review and fantastic support for Theodora.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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