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Vodafone UK - Reading The Oracle Centre レビュー 

342
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TrustScore 5段階評価の5

4.8

移動体通信事業者
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U12 Oracle Centre, RG1 2AH Reading, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... もっと見る

企業が回答しました

5つ星のうち5の評価

Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... もっと見る

企業が回答しました

5つ星のうち5の評価

One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... もっと見る

企業が回答しました

5つ星のうち5の評価

I have just visited Vodafone in the Oracle Mall, 3 weeks ago Nazim helped to set up an esim for me for abroad travelling, now he moved my payg no to a monthly plan. All smooth, very friendly and helpf... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Reading The Oracle Centre について

当該企業による記述

Brands Available Here: Vodafone & Three Visit Our Website - Vodafone Visit Our Website - Three

連絡先

  • U12 Oracle Centre, RG1 2AH, Reading, 英国

4.8

優良

TrustScore 5段階評価の5

342件のレビュー

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4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(342)

過去12か月のレビュー数: 40,947件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Was served by Sales Advisor Dennis

Was served by Sales Advisor Dennis, fantastic and very efficient. Put the order right that the call centre team had processed wrongly. Would definitely recommend popping into the Reading Oracle Vodafone store and he’s your man 👊🏼

2025年9月20日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very good service hussein helped me out…

Very good service Hussein helped me out really well with his deals. He was very professional and knowledgeable.
Thank you Hissein for your kindly service!

2025年9月15日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち2の評価

Blatantly lie about phones

I went in last weekend to look at upgrade to my s22 to the s25. They told me how the camera was so much better , processor speed was alot faster hard ware was all new. Got home and found out all the lies . Tech people online say not much difference and hold onto your s22 for another 2 to 3 years . Check it out yourself.

2025年8月23日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

Hello there,

I'm really sorry to hear our customer service didn't meet your expectations when you contacted us for upgrade. We strive to be helpful, and this isn't the experience we want for you.

If you still need help or would like to discuss this further, please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider.

You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing experience at Vodafone reading

Amazing experience at Vodafone reading. Raja was efficient and helpful in getting me to upgrade to my next plan.

2025年8月26日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

Hey Leonita,

Thanks for the lovely review and fantastic support for Raja.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lesain was extremely helpful and went…

Lesain was extremely helpful and went above and beyond with his customer service skills.
Thank you so much for all your help!!

2025年8月21日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

Hey Natalie,

Thanks for the lovely review and fantastic support for Lesain.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service and saved me money.

Great service and saved me money.
I went in about my phone, Adam sorted it and reduced costs. He then sorted my broadband at a lower cost. Brilliant thanks.

2025年8月19日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

Hey Carl,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

They take your money but …

They take your money but you can not contact them or get help when the phone has a fault - not impressed but eventually given a TCL-3167155 reference number by the maker.
Just hope they will send me a new one within a week or two - frustration.
Such a pity as Adam (5*) listened to me and sold me just what I wanted - excellent helpful service from him.
-------------
Their reply is the standard AI text they use for all reviews - I tried facebook and it was a joke

2025年8月14日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

Hi Chris,

We appreciate your feedback and are sorry to hear that you're having trouble reaching us and experiencing a phone fault. We're are however happy to hear that our team provided good service.

Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone so we're able to investigate this further.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful

2025年8月12日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

Hey Lee,

Thanks for the lovely review and fantastic support for team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Luca was so helpful having struggled at…

Luca was so helpful having struggled at home to setup eSIM for ages. He got the phone up and running in minutes. Thank you

2025年7月25日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Oliver was friendly and helpful and…

Oliver was friendly and helpful and very pleasant

2025年7月23日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

Hey Karen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nazim is very helpful. We had a good experience.

Nazim is very good at helping.

2025年7月14日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Naz was very helpful

2025年7月14日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

Hey Gaz



Thanks for the lovely review and fantastic support for Naz



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

The team member I consulted with was a…

The team member I consulted with was a very helpful and generous. I have had a great experience and bought two phones with different plans within just few months. Hussein really helped me with everything and made it so easy. Thanks!

2025年7月14日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

Hey Christiana,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Naz was really helpful and managed to…

Naz was really helpful and managed to get everything I needed for me thanks!!

2025年7月10日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

Hey Sophie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Wonderful service all great thanks Adam

2025年7月9日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

Hey Susan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Customer service was great

Customer service was great. Nazim and Abdi was very nice and helpful

2025年7月5日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

Hey Jasmine,

This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nazim made our experience very good

2025年6月29日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

Hey Beverley,

Thanks for the lovely review and fantastic support for Nazim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service!

2025年6月29日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

Hey Hannah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

Nazim was really helpful and explained…

Nazim was really helpful and explained everything really well

2025年6月27日
自発的なレビュー
Vodafone UK - Reading The Oracle Centre ロゴ

Vodafone UK - Reading The Oracle Centre からの回答

Hey Jade, ​

Thanks for the lovely review and fantastic support for Nazim. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

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