Vodafone UK - Richmond レビュー 

131
TrustScore 5段階評価の4.5

4.7

15 The Quadrant, TW9 1BP Richmond Upon Thames, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... もっと見る

企業が回答しました

5つ星のうち5の評価

I’m very happy with the service at this Vodafone store. A special thank you to Uzeir and Hamza, who were extremely helpful, friendly and welcoming. They were both very patient and made the whole proce... もっと見る

企業が回答しました

5つ星のうち5の評価

I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward. What made the exp... もっと見る

企業が回答しました


企業情報


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  • 15 The Quadrant, TW9 1BP, Richmond Upon Thames, 英国

4.7

優良

TrustScore 5段階評価の4.5

131件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(131)

過去12か月のレビュー数: 40,120

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Humzah was v helpful

2025年9月11日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Excellent service, nice people, good conversation, very helpful , particularly Humzah

2025年9月8日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

Hey Benjamin,

Thanks for the lovely review and fantastic support for Humzah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

My first experience with Vodapphone is…

My first experience with Vodapphone is quite impressive Fiorela very patient & co
Annie H.mmunicated well. Thank you

2025年8月29日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Came in to replace my sim and the…

Came in to replace my sim and the service I received was great. Special shoutout to Uzair, helped me throughout the whole process. Great service and a wonderful store to visit.

2025年8月22日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

Hey Malik,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Uzair and Fiorela helped me

Uzair and Fiorela helped me
Massively today and solved an issue I had been facing for months when trying to switchy account from
Voxi to Vodafone while keeping my number. Appreciate you guys!

2025年8月28日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

Hey Rafael,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I switched from EE to Vodafone

I switched from EE to Vodafone. Uzair and Amo were very helpful and professional throughout my whole experience. I would say they are very efficient managers and would recommend to anyone that wishes to switch to Vodafone

2025年8月5日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

Hey Ben,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち2の評価

I’m a bit loss for words

I’m a bit loss for words, I came into renew my expired plan and i don’t know if i came into the shop at the wrong time or what but there was a staff member talking very inappropriately , I was told by the staff members in a casual conversation while I was doing my upgrade with, his name was amor the store manager, I might be mistaken but I’m sure that’s what he has said and I just thought it was a very strange thing to say in a public area
I kept getting provoked to do a trust pilot review so here you guys go!!!

2025年8月13日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

Hey David,

We apologies for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.

If you still need any help with this or would like us to look into anything further, please chat with us on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience and very helpful and…

Great experience and very helpful and fast!!

2025年8月12日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

Hey Bahadir,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Yaser was incredibly helpful

Yaser was incredibly helpful. He sorted out my problems and proposed an excellent upgrade in terms of phone and cost.

2025年8月11日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

Hey David, ​

Thanks for the lovely review and fantastic support for Yaser. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

Perfect service from Yaser and munaf

Perfect service from Yaser and munaf

2025年5月25日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

Hey Kim,

Thanks for the lovely review and fantastic support for Yaser and munaf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Yaser has been brilliant

Yaser has been brilliant. I have had issues with the data on my iPhone for two weeks and various Vodafone staff (both over the phone and in person) have tried to sort it out with no success.
As the issue had still not sorted itself out I went back to the Richmond shop this afternoon and Yaser fixed the issue within 3 minutes by turning off my VPN - brilliant. Very pleased with the service.

2025年5月25日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

Hey there,
Thanks for the lovely review and fantastic support for Yaser.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Superb service from Yaser and the team

Superb service from Yaser and the team, extremely helpful and efficient.

2025年5月24日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

Hey Chris,

Thanks for the lovely review and fantastic support for Yaser and the team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from Tarek and Yaser

Great service from Tarek and Yaser.
Very good advice on upgrading 3 plans.

2025年4月22日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service

Excellent customer service, Tarek was extremely helpful and swift!

2025年4月19日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

Hey Oliver,

Thanks for the lovely review and fantastic support for Tarek.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service Richmond

Great service Richmond

2025年3月8日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I visited Vodafone in Richmond

I visited Vodafone in Richmond
Lovely team super helpful staff
I upgraded my contract and got WiFi device
Team member who helped me today is from Gujarat I give him a 5 star 10/10

2025年3月8日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

Hi Maryam,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

Munaf was Marvellous

Advisor helped me with some technical issues that I was facing.
He was very helpful and very polite.
Great service would definitely recommend.

2025年3月7日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

Hi there,

We’re grateful for your fantastic feedback for Munaf, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Fiorela was Very accommodating

Fiorela was Very accommodating
Completely assisted me by heart
Pretty approachable
Explain well and meet my help

2025年2月17日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

Thanks for your feerback 😊 All the best, The Vodafone Social Media Team

5つ星のうち5の評価

munaf is number 1

The staff in the store are excellent. Especially Munaf is a genius. smart guy honestly.

2025年2月13日
自発的なレビュー
Vodafone UK - Richmond ロゴ

Vodafone UK - Richmond からの回答

Hi Attila,

We appreciate your positive feedback for Munaf. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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