Vodafone UK - Rochdale The Exchange レビュー 

265
TrustScore 5段階評価の5

5.0

59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA Rochdale, GB


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5つ星のうち5の評価

Ayub, has been excellent in providing me with superb detail on various phones resulting in me upgrading my phone and contract and has saved me money. Thank you.

企業が回答しました

5つ星のうち5の評価

Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very... もっと見る

企業が回答しました

5つ星のうち5の評価

Mohammed, was brilliant today knowledgeable with my trade in and helped me find a new phone for my partner. Brilliant customer service.

企業が回答しました

5つ星のうち4の評価

Friendly service and got what I wanted, but I will say the whole process takes a while so set aside some time to go in. Happy with the service though.

企業が回答しました


企業情報


連絡先

  • 59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA, Rochdale, 英国

5.0

優良

TrustScore 5段階評価の5

265件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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5.0

すべてのレビュー

(265)

過去12か月のレビュー数: 41,511

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5つ星のうち5の評価

Tom was exceptionally helpful and very…

Tom was exceptionally helpful and very friendly.
Outstanding service

2024年12月16日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

Very efficient and helpful

Very efficient and helpful
Served by mohammed

2024年12月12日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hi Martun,

It's great to hear your feedback, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Ayub the very nice man who dealt with…

Ayub the very nice man who dealt with me and my mother today. well what can i say….. so professional, very understanding, polite and dealt with everything speedy and with a big smile on his face. thankyou to Ayub 👍

2024年12月5日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hello, Donna,

It's always our aim to provide a helpful service, so it's great to hear that Ayub delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Muhammed was great and service was…

Muhammed was great and service was excellent. 5 star service. Got better deal on my new sim for only £8/ month with 15GB DATA. Thanks

2024年12月5日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hello, Henry,

It's great to hear about the positive experience which you had with Muhammed. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Faz is great helped me alot

2024年12月2日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hi Fidel,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great team, great shop

Rachael and team are always on top form.
Buying online might seem more convenient but you don't get the same level of service as you would face to face.
Thanks Vodafone Rochdale for keeping the retail experience amazing!

2024年11月14日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hi John,

Thank you for taking the time to review, it's great to hear this experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Mohammed was extremeky helpful

Mohammed was extremeky helpful, overcoming the glitch due to my stupidhity in my transition from EE back to Vodafone

2024年11月12日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hi John. Thank you for your review for Mohammed. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Best friendly customer service ever…

Best friendly customer service ever thanks dear Tom

2024年11月11日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hi Reza,

Thanks for your 5-star review for Tom. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Great customer service faz perfect…

Great customer service faz perfect service

2024年10月16日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hi Humza,

Thanks for your 5-star review for Faz. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Good customer service

Good customer service faz

2024年10月16日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hi Salman,

This is a great review for Faz. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Customer Service

Very friendly and efficient customer from Tom who was a pleasure to deal with.A real asset to the company.

2024年10月15日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hi Mr Stonier,

Thanks for your kind words and taking your time to share this experience in store with Tom. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Ayub brother is very kind and humble.

Ayub brother is very kind and humble. I am very happy to use vodafone service.

2024年10月2日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hi Saba,

Thank you for taking the time to leave us a 5 star review and the great feedback about the customer service you have experienced.

Thanks,
The Vodafone Social Media Team

5つ星のうち4の評価

Exciting experience

Deal well explained and excellent customer service with my contract upgrade by one of the staff - Mohammed

2024年9月7日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hey Damiola,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ayab was a fantastic operative

Ayab was a fantastic operative. A credit to Vodafone.

2024年9月7日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hey Steve,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The sales person Muhammad is a thorough…

The sales person Muhammad is a thorough professional, he was courteous in setting up my new onnection.

2024年9月4日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hi Auj,

This is a great review for Muhammad. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Great service from ayub in Rochda

Called into Rochdale shop after buying a new phone from Vodafone Manchester but had no sim with new phone. Ayub in Rochdale was fantastic. He sorted everything out even down to getting me a new pin as i had forgotten it. I cannot recommend him enough.

2024年8月15日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hello, Maureen.

Thanks for taking the time to leave such a lovely review! It's great to hear about the positive experience which you had from Ayub in-store, and we're glad he got everything sorted for you.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good person

Tom was very helpful dealing with my enquiry regarding my phone's complications

2024年8月4日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hello, Verne,

Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Tom, it's certainly what we like to hear!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Wonderful and helpful

Tom was very informative and delt with my enquiries efficiently.

2024年8月4日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hello, Linda,

It's great to hear that you received a 5 star service from Tom! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I Didn't Have A Clue Where To Start…

I Didn't Have A Clue Where To Start With A Phone Contract But Rachel I Think She Was Called In Rochdale Branch Was Incredibly Helpful! Nothing Was Too Much Hassle And She Explained Everything I Needed To Know! Amazing Customer Service! I Was Tempted With Another Company But The Service I Received Made My Decision Easier To Go With Vodafone! Also To Add Staff Were Amazing With The Children I Had With Me 😊

2024年8月3日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Oh wow Gemma! It's really great to see Rachael to her time to explain everything to you today. It's sound like she went above and beyond to help you find a great contract! I hope you're loving your new phone ❤️
Thanks for your awesome feedback, The Vodafone Social Media Team

5つ星のうち5の評価

Rachael was very helpful as always

Rachael was very helpful as always. Top notch advice on my contracts and went above and beyond.

2024年8月3日
自発的なレビュー
Vodafone UK - Rochdale The Exchange ロゴ

Vodafone UK - Rochdale The Exchange からの回答

Hi Anthony, It's really great to see Rachael went above and beyond to get your issues sorted today 😊
Thanks for your awesome feedback, The Vodafone Social Media Team

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