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Vodafone UK - Romford レビュー 

274
•
TrustScore 5段階評価の5

4.9

移動体通信事業者
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所在地

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Unit 18 , Liberty 2 Shopping Centre, RM1 3EE Romford, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Visited the romford store and was served by Gary. He was patient and full of knowledge. He really narrowed it down into exactly what I needed in a phone. He also went above and beyond, helped me with... もっと見る

企業が回答しました

5つ星のうち5の評価

I had such a lovely experience with Gurpz at Vodafone! She was incredibly kind, patient, and professional throughout my visit. It’s rare to meet someone who genuinely cares about helping customers,... もっと見る

企業が回答しました

5つ星のうち5の評価

Helpful with customers including me helped me blacklist my stolen iPhone and very nice workers and helped me with every questions I had in doubt in my mind. I would recommend people to come here and g... もっと見る

企業が回答しました

5つ星のうち5の評価

Nagma is extremely helpful and personable. She helped me with my son’s sim originally and has helped with the upgrade of our phone plans x 3. Very happy with her and smooth process and help. Nagma... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Romford について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • Unit 18 , Liberty 2 Shopping Centre, RM1 3EE, Romford, 英国

4.9

優良

TrustScore 5段階評価の5

274件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(274)

過去12か月のレビュー数: 39,826件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Such great service,Tyler was…

Such great service,Tyler was helpful.friendy and explained everything. Thanks so much.

2025年6月20日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hey Sara. We appreciate you taking the time to leave us such a fantastic review. We're so happy to hear that you found our service helpful and friendly!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great Customer service

Today I've been served by Tyler and Kayla, they've been very friendly, professional and acknowledged. I had a great customer service experience at
Vodafone Romford (Liberty shopping mall)

2025年6月17日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hi Elena. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ali in the Vodafone Romford store in…

Ali in the Vodafone Romford store in the store today found the service very good and was very pleased by the help I received thank you

2025年6月10日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hi Pete.

We're happy to hear that you found the service at our Romford store very good and were pleased with the help you received.

If you need anything, reach out through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service from Ferit.

Excellent customer service from Ferit.
He was courteous and diligently provided all information required about the service I needed.

2025年6月6日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hi Olayinka, we are pleased to hear about your fantastic experience. It's great to hear Ferit was helpful and delivered an excellent service. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Michaela was very helpful,and…

Michaela was very helpful,and knowledgeable in helping us upgrade my phone . Also very patient as I am not very savvy with technology.She is to be commended for her excellent service.

2025年5月14日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hey Christine,

Thanks for the lovely review and fantastic support for Michaela.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Woww

Wow, what a wonderful experience. Kayla couldn't have been more friendly, helpful and supportive during our time to upgrade our mobiles. Sincerely one of the best retail experiences in my life - and I'm 65.

2025年5月14日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hey Gary,

Thanks for the lovely review and fantastic support for Kayla.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Wonderful all round service

Gurpreet was super helpful and understanding. Made sure I got the best deal for me and listened to the things I wanted. Amazing customer service and lovely to speak to

2025年5月9日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hey Ben,

Thanks for the lovely review and fantastic support for Gurpreet.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

Kayla was extremely polite

Kayla was extremely polite, helpful and knowledgeable. She made the experience of getting a new phone very easy (for a first timer). I would 100% recommend her services.

2025年4月23日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hey Charlie,

Thanks for the lovely review and fantastic support for Kayla.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

Very good service. Ali was really helpful. Set up new phone email and download apps. Transferred my data too.

2025年4月22日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hey Victor,

Thanks for the lovely review and fantastic support for Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kayla was very very helpful she got me…

Kayla was very very helpful she got me an amazing deal on eu roaming.She was polite knowledgeable and efficient

2025年4月16日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hey Verna,

Thanks for the lovely review and fantastic support for Kayla.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you Gurpz, Vodafone

Thank you Gurpz, she has been amazing today and incredibly patient she explained thoroughly all the deals Vodafone has to offer as I am out of contract. Thank you Ali the manager at Vodafone Romford excellent customer service, highly recommend.

2025年4月15日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kayla was amazing and helped after a…

Kayla was amazing and helped after a traumatic experience with o2 highly recommend dealing with Vodafone Romford!

2025年4月10日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hey,

Thanks for the lovely review and fantastic support for Kayla.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Had a great experience with Gurpz she…

Had a great experience with Gurpz she explained everything very well to me I will see Gurpz again soon !

2025年3月16日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The customer service was great.It was…

The customer service was great.It was very helpful and patient on accomodating questions and gives variety of options.I will really recommend vodafone

2025年3月13日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hi there,

We appreciate your positive feedback! If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Go to Romford branch and ask for Kayla!

I came in to Vodafone today to get 2 new sim only contracts, I’m giving my review 5 star as I had no knowledge and Kayla explained and answered all of my questions and solved all my problems.

she stayed after work hours despite it being a Sunday and made sure I was satisfied with everything. She wasn’t trying to sell me extras like most people and made sure I was fully aware and confident with my new contracts!

I have walked away with 2 new contracts giving me more for my money! 5 star to Kayla !!!

2025年3月9日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hi Tesoro,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Ben have made my dat

Ben have made my dat. I am walking away really happy due to him discovering that I was paying for a product that hasn't been used. If I didn't walk into to the shop then I would've kept paying for this service. He had wow factor.

2025年3月1日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hi Monica,

Thanks for your review for Ben. This is great feedback. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Fantastic service

Called in without an appointment to discuss broadband and sim cards.Tam and Kayla were extremely welcoming and helpful.

2025年2月14日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

We appreciate your positive feedback If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great service by Tam very clear and…

Great service by Tam very clear and friendly could have sat here and spoke to him all day. However the store was very cold and where the systems were quite slow it was uncomfortable to sit here for an hour. I am young and fit so I do worry for the older customers that may come in here. My partner even said to Tam can you turn the aircon off which wasn’t even being used. Other than that great service and such friendly professional people. Thankyou

2025年2月14日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hi Niamh,

We take all of your feedback on board, thanks for letting us know. It's great to see your kind words for Tam too! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Kayla was very kind to me

Kayla was very kind to me. I suffer from very bad anxiety and she was very patient and quite happily repeated things for me so I understood. Would recommend Romford shop to everyone

2025年2月12日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hi Maddie,

Thanks for sharing this with us. This is lovely feedback for Kayla. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

I’m the happiest man in the world to be…

I’m the happiest man in the world to be Vadafon customer.
The staff are very friendly special Tam very caring and explaining everything for me.
He made me feel very special.

2025年1月30日
自発的なレビュー
Vodafone UK - Romford ロゴ

Vodafone UK - Romford からの回答

Hi Toni,

What wonderful feedback for Tam and the team, it's really appreciated! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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