Darren helped us exactly how we needed and wanted, got us a good deal for broadband as well as a nice surprise of a new phone for my partner, within reasonable data and price. Explained everything cle... もっと見る
企業が回答しました
所在地
所在地を変更Unit 34, Parkgate Shopping Centre, S60 1TG Rotherham, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Popped into Parkgate Rotherham today to order a new phone. We previously had issues at another store, but Darren sorted everything out and went above and beyond to help us. Very pleasant experience an... もっと見る
企業が回答しました
I was directed into store by a call centre agent due to a few issues setting up my account online for two new iPhones. When coming into store the staff were very friendly and helpful and Josie started... もっと見る
企業が回答しました
James has made my experience very comfortable in store at Vodafone Parkgate as he helped move my data from one device to another. Helped me save money on my sim plan too
企業が回答しました
企業情報
Vodafone UK - Rotherham Parkgate について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
Unit 34, Parkgate Shopping Centre, S60 1TG, Rotherham, 英国
4.9
優良
282件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
James was great 👍 good deal and service
2024年10月17日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Hi Lesley,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Parkgate store #5stars
Darren was amazing in store helping my mum sort out her mobile wifi. This wasn't an easy task but he was polite and patient with my mum who is not very tech savvy. He and Ross who were in were both professional and friendly as was the gentleman I had spoken to the day before in store. All issues were sorted quickly and efficiently and we have walked out happy customers which is a far stretch from the meadowhall store who we found unwelcoming and unhelpful as they took one look at our mobile wifi box and said we can't help you! We most definitely will be going back to the parkgate store for any future needs.
2024年10月9日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Hi Lindsay,
This is such an amazing review for Darren. Thanks for sharing your kind words and feedback. We're disappointed to hear the experience you've had in our other store and we'd like to take a look into this. Please send us a message via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Positive experience as new customer
I was directed into store by a call centre agent due to a few issues setting up my account online for two new iPhones. When coming into store the staff were very friendly and helpful and Josie started helping right away. She walked me through the entire process and answered all the questions that I had about my new contract and how the trade-in works. Had a really positive experience.
2024年9月30日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Hi Owen,
It's great to hear your feedback, thank you for reviewing your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great store
Darren did a great job with helping find my perfect bundle for my new phone contract. Did everything I needed and put my mind at ease with the trade in side of things. Will use again next time I need too.
2024年9月29日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Hello, Matt,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Darren.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing service
Great help
Got a sim deal and backing up the old phone for my 82 yr old mum in law.
Darren was friendly and professional at the Parkgate branch.
Definitely recommend
2024年9月17日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Hi Sarah,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the new deal and support Darren provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Vodafone UK - Rotherham Parkgate からの回答
Hey Joe,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke with Darren at parkgate store…
Spoke with Darren at parkgate store very pleasant and helpful in buying my new phone
2024年9月12日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Hi Lynne,
These are lovely kind words of feedback for Darren. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Josie performed a tech service and she…
Josie performed a tech service and she explained everything easly and clear. Service was great
2024年9月10日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Hi Julian. Thank you for your review for Josie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josie helped and was brilliant very…
Josie helped and was brilliant very good advisor
2024年9月9日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Hi Julie,
Thank you for reviewing and sharing this feedback for Josie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service from Ross today…
Great customer service from Ross today talked through everything and helped to get everything needed really happy with the service provided today
2024年9月6日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Hey Courtney,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My experience at Vodafone shop with…
My experience at Vodafone shop with Ross he was very very helpful in setting my new phone up 11/10
2024年9月6日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Thanks for great review, Lyndon. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ross was Good and helped transferred my…
Ross was Good and helped transferred my photos
2024年9月6日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Thanks for the excellent review, John. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
What a difference between Meadowhall and Parkgate
After two trips to Meadowhall we were very despondent, our experiences were not what we had come to expect from Vodafone as long standing customers. We decided not to return a third time but to go to Parkgate. I must say the experience was so different. They cleared up all the confusion about what we could have and when, they answered all our questions and when we left the store we had new contracts that we were happy with. Darren and Ross made the effort to listen and find the best option for us. The process of new contracts was so easy and straightforward in comparison. I would definitely return to Parkgate in the future. Great customer service.
2024年8月30日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Hey Sam, I'm disappointed to hear our team in Meadowhall weren't more helpful Sam. I'm glad to see your experience at the Parkgate store was much better. Thanks for your feedback regarding your experience, The Vodafone Social Media Team
A great help!!
Ross made getting our new phones a really easy experience after some trouble being confused in another store. Would definitely recommend :)
2024年8月30日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Hi Leoni, I'm sorry to see you had issues getting your issue sorted before. So it's great to see Ross managed to get to the bottom of this and resolve everything for you today 😊
Thanks, The Vodafone Social Media team
Ross served me today and was very…
Ross served me today and was very helpful and dealt with everything i asked for and sorted it all out so i did not have to mess with seting everything ip
2024年8月24日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Hey Marie,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James dealt with my data transfer even…
James dealt with my data transfer even though im with o2. Very helpful
2024年8月21日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Hello Josie,
Thanks for letting us know what an amazing job James did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
James was really helpful
James was really helpful, and he explained everything in great detail for us to understand. He couldn’t do enough to help up
2024年8月21日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Hi Dru. Thank you for your review for James. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Rotherham Parkgate からの回答
Hi Lee, Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Phone Check
Ross was really helpful with the problem I had, he managed to sort it out quickly and told me about a good deal on a new phone.
2024年8月19日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Hey Carol, Thanks for your feedback. It's great to see Ross was able to get your issues sorted, and find you a new deal too.
Thanks, The Vodafone Social Media team
Really helpful and was able to get us a…
Really helpful and was able to get us a great deal.
2024年8月14日
自発的なレビュー
Vodafone UK - Rotherham Parkgate からの回答
Hi Emma! Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks, Vodafone Social Media Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。