Vodafone UK - Rugby レビュー 

381
TrustScore 5段階評価の5

4.9

70 Church Street, CV21 3PT Rugby, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... もっと見る

企業が回答しました

5つ星のうち5の評価

I had an excellent experience at the Vodafone Rugby store, thanks to the outstanding customer service. Bradley was incredibly friendly, professional, and patient throughout the whole process. He too... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... もっと見る

企業が回答しました

5つ星のうち5の評価

Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... もっと見る

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

381件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(381)

過去12か月のレビュー数: 40,490

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great experience

Great experience. Everything was explained and I feel that the best deal was given to us. The staff stayed late to sort the upgrades out and were all very helpful

2025年12月1日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

shannon was an incredible help

shannon was an incredible help! thank you so much

2025年12月1日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

Hey Emily,

Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Gemma was absolutely brilliant very…

Gemma was absolutely brilliant very patient with me who isn't the best with technology. Certainly will ask for her next time I visit the shop in Rugby. Understood my issues and explained everything perfectly. Updated my contract and I left shop with less worries. 👍 👍

2025年12月1日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Gemma helped me sort my phone out with…

Gemma helped me sort my phone out with knowledge, care and consideration.

2025年11月14日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Knowledgeable staff. Very informative.

This is the second time Simon has set up a phone and account for me. He was very informative and helpful and set everything up smoothly which has saved me a lot of time. The service in store has been great everytime. Very knowledgeable staff.

2025年11月13日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service from Gemma sorted…

Excellent service from Gemma sorted everything out in shop for me transferring everything over from phone to phone

2025年11月7日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Wiktoria was very helpful

Wiktoria was very helpful, friendly and knowledgeable. Thank you ☺️

2025年11月6日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち1の評価

Dont opt vodafone if working from home.

I ordered a broadband from vodafone and they installed, on 31st november after bit of trial from openreach engineer, he said sometimes routers take midnight to get activated so wait till then. even the next internet did not worked then vodafone said everything is fine from there end, its an issue with the openreach. i called openreach they visited again and confirmed again that its a vodafone issue. then vodafone customer service got involved and told me there is global outage and i have to wait another 24hrs to get started. even after that internet is not working and now they are saying they need to replace the router which will take another 48hr to arrive and possibly some more time to arrive. everyone from the team gives different answers. They are just liers. if you are working from home dont use them.

2025年11月4日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

Hi. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone.

Vodafone Social Media Team

5つ星のうち5の評価

Workers

Very helpful and straightforward as well as understanding and kindly explaining everything - made my experience very enjoyable and efficient.

2025年10月27日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

Hi. We're happy to hear that our team was helpful and made your experience enjoyable and efficient. We appreciate you taking the time to share your positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Vodaphone visit Shannon was very helpful from the…

Shannon was very helpful from the moment we stepped in the store. She was well informed and couldn't have been more helpful. It made our experience a pleasant one.

2025年10月25日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

Hi. We're glad you enjoyed your experience. It's wonderful to hear that our team member was so helpful and well-informed. We appreciate you taking the time to share your positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Shannon was amazing

Shannon was amazing! Completely made this appointment positive experience. I bought my elderly grandmother in because customer service wouldn’t help. She was so good, has a great sense of humour and made my gran feel really good. Went above and beyond what we expected. My gran left saying it was nice to feel like a person not just an old friend person which was so important. So Thankyou

2025年10月24日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Vodafone Rugby great customer experience

Friendly, helpful,informative service done by Gemma

2025年10月24日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Sales person was very pleasant also…

Sales person was very pleasant also very accommodating and obliging regarding getting the best deal to suit my needs.

2025年10月21日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Wiktoria and shannon

Wiktoria and shannon were absolutely amazing lovely to interact with helped us out with all of our issues that we needed sorting made out experience in Vodafone remarkable, they were very very friendly and welcoming made sure our issues were dealt with correctly and quickly making sure that we were both comfortable with every option we had

2025年10月21日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

Really friendly staff as always in this store. Simon made everything very smooth and easy. Was very helpful. He explained everything and made sure I understood everything before I left.

2025年10月21日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Gemma was very helpful and polite

Gemma was very helpful and polite, and I felt at ease in her company.

2025年10月17日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

Hi Sarah. Thank you for your review for Gemma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Simon has helped me put a couple of…

Simon has helped me put a couple of times now. Excellent service and always very helpful.

2025年9月29日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

Hey Kai,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Shannon was really helpful & knew…

Shannon was really helpful & knew exactly what I required & knew how to get things done smoothly efficiently and professionally, especially with all the problems I’d previously encountered She’s a credit to the store.

2025年9月27日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

Hey Steve,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Wiktoria was very helpful sorting out…

Wiktoria was very helpful sorting out getting a new phone quickly and laid out all the price options for me which made it easier for me as I struggle with lots of information

2025年9月26日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

Hey Samuel,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Shannon help my mum save money

Shannon help my mum save money. Very good. Recommend her

2025年9月26日
自発的なレビュー
Vodafone UK - Rugby ロゴ

Vodafone UK - Rugby からの回答

Hey Lukas,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報