A big thank you to Jake for the excellent customer service I received yesterday on collecting my new iPhone. I was very worried about moving from android to iPhone, Jake put my mind a rest. He guide... もっと見る
企業が回答しました
所在地
所在地を変更Unit 20 , 40 Old George Mall, SP1 2AG Salisbury, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Beckie was extremely helpful and talked me through all of the options available to transfer my wife’s phone over to Vodafone from her current provider. She clearly explained each step and all of the... もっと見る
企業が回答しました
Jessica and everyone was super helpful and promptly put out my mind at rest regarding my query
企業が回答しました
I visited the Salisbury branch recently and was served by Alexandra, who was genuinely outstanding. Rather than pushing the first option at me, she took the time to understand my situation properly an... もっと見る
企業が回答しました
企業情報
Vodafone UK - Salisbury について
当該企業による記述
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Unit 20 , 40 Old George Mall, SP1 2AG, Salisbury, 英国
5.0
優良
561件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
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Vodafone UK - Salisbury からの回答
Hey Sherry,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jessica from Salisbury
Jessica from Salisbury
Amazing service, very understanding & helpful. Pure kindness. Couldn’t recommend enough!
2026年7月11日
自発的なレビュー
Vodafone UK - Salisbury からの回答
Hey Fiona,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jessica was really helpful to find a…
Jessica was really helpful to find a great deal when there were issues and even found us a deal for a phone contract too
2026年7月11日
自発的なレビュー
Vodafone UK - Salisbury からの回答
Hey There,
Thanks for the lovely review and the fantastic support you’ve shown for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really friendly and helpful
Jessica was really friendly and helpful. Made us feel comfortable and at ease
2026年7月11日
自発的なレビュー
Vodafone UK - Salisbury からの回答
Hey Rebecca,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very efficient
Very efficient, clear, and quick. Extremely knowledgeable and pleasant person who served me
2026年7月11日
自発的なレビュー
Vodafone UK - Salisbury からの回答
Hey Don,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Salisbury からの回答
Hey David,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Salisbury からの回答
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jessica has been very helpfull by…
Jessica has been very helpfull by making adjustments to my mobile line and also helped me to choose a broadband for my new home!
2026年7月10日
自発的なレビュー
Vodafone UK - Salisbury からの回答
Hey Alin,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Salisbury からの回答
Hey Wendy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The bad, the good - and there wasn't any ugly
The BAD _Long wait to see a customer rep. Always like this when I try to see an actual person for information. Initially I only rated this company 2 out of 5, because I had to wait nearly half an hour in order to see a customer representative.
The GOOD - have been out of contract for a long time now and just didn't understand all the jargon so didn't want to deal with renewing online. The person I eventually saw was very nice, found me a much cheaper deal and I cannot fault her customer service - so in the end, it was well worth my wait. I think I've saved an awful lot of money!
2026年7月8日
自発的なレビュー
Vodafone UK - Salisbury からの回答
Hey Jen,
Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.
You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Vodafone UK - Salisbury からの回答
Hey Peter,
Thanks for the lovely review and fantastic support for Charlotte. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jessica was just amazing!
Jessica was just amazing!! She give us a great help with everything we needed!!
2026年7月7日
自発的なレビュー
Vodafone UK - Salisbury からの回答
Hey Ana,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Salisbury からの回答
Hey Bruce,
Thanks for the lovely review and fantastic support for Lexi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jessica was very helpful and…
Jessica was very helpful and knowledgeable, sorted out my new phone quickly and efficiently
2026年7月4日
自発的なレビュー
Vodafone UK - Salisbury からの回答
Hey Caroline,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alexandra great customer service
Alexandra great customer service, everything went well
2026年7月3日
自発的なレビュー
Vodafone UK - Salisbury からの回答
Hey Tomasi,
Thanks for the lovely review and fantastic support for Alexandra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Salisbury からの回答
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jack was excellent
Jack was excellent.
Knowledgeable, efficient, and very friendly.
2026年6月30日
自発的なレビュー
Vodafone UK - Salisbury からの回答
Hey Michael,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service provided by…Jessica
Amazing customer service provided by Jessica
2026年6月30日
自発的なレビュー
Vodafone UK - Salisbury からの回答
Hey lexie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Salisbury からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had an issue understanding my bills
I had an issue understanding my bills and the discounts applied to each of my 3 contacts so I popped in to my local store in Salisbury and a staff member came and asked if I needed any help, She said her name was charlotte and had taken me to sit and look over my concerns, She was extremely patience with me and helped me with all my questions (there was a lot of them) but I left knowing how to understand the charges and I didn't realise that 2 of my contracts were over and I was able to upgrade and get 2 new phones which I will be coming back this week for. The customer service she has provided was exceptional and she will be my go to staff member for all my problems. Thanks again!
2026年6月24日
自発的なレビュー
Vodafone UK - Salisbury からの回答
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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