Vodafone UK - Selby レビュー 

160
TrustScore 5段階評価の5

4.9

11 Market Cross, YO8 4JS SELBY, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Alfie is charming and extremely knowledgeable and he resolved my mobile phone problems very quickly. He also saved me money on my broadband. I recommend him wholeheartedly.

企業が回答しました

5つ星のうち5の評価

I visited and regularly use the vodafone store in selby n.yorks. Im generally seen by Danny instore, he is incredibly helpful with advise on my bill, the fuctions i can use on my phone advise on... もっと見る

企業が回答しました

5つ星のうち5の評価

Rob at Selby Vodafone Store was exceptional today. So professional, friendly and no questions I had were a problem. He clearly knows his role very well and takes pride in helping others. I work in cus... もっと見る

企業が回答しました

5つ星のうち5の評価

Rob was so helpful, I was having an issue with my upgrade and exchange, he stepped in and went above and beyond to ensure I was waiting for long periods and kept me updated. Thanks Rob!

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

160件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(160)

過去12か月のレビュー数: 42,916

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Danny made my upgrade seamless …

Danny made my upgrade seamless appreciated it thank you

2024年6月28日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hey Daniel, It's great to see we were able to make your move so simple. Thanks, The Vodafone Social Media team

5つ星のうち5の評価

Robert at the Selby shop sorted my…

Robert at the Selby shop sorted my voicemail problem, which after hours on the phone with customer service was not resolved. But Rob was very helpful friendly and efficient.
Thank you

2024年6月3日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hi Bettina. Thank you for your review for Robert. Minus your experience prior to your store visit, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Marcel and Rob helped me get a good…

Marcel and Rob helped me get a good renewal deal on my broadband and phone number,. Very happy

2024年6月3日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hi Cynthia,

Thank you for reviewing and sharing this great feedback for Marcel and Rob.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

I came in with a problem device.

I came in with a problem device.
The shop manager Marcel sorted the problem straight out with no fuss.
Thanks for the excellent service and outcome!

2024年5月11日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hey Stephen, It's great to see Marcel was able to help get everything sorted for you today!
Thanks again, The Vodafone Social Media Team

5つ星のうち5の評価

Danny gave fantastic service today for…

Danny gave fantastic service today for me and transferred all my data to my new phone nothing was too much trouble definitely recommend

2024年5月7日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hi Judith,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Rob was great at handling my upgrade

Rob was great at handling my upgrade

2024年5月7日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Marcel was excellent

Marcel was excellent.
We were having issues with my elderly mother’s mobile phone and broadband. He was extremely patient and kind and fully explain the issues she was having and resolved everything.

2024年4月22日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hi Sue. Thank you for your review for Marcel. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience Danny has sound…

Great experience Danny has sound knowledge sorted me a good deal

2024年4月4日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hey Lee,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Upgrade

Came in enquire about contract. Rob was very excellent with our enquiry and we also bought a new phone

2024年4月4日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hey Janet,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great convo with rob

Great convo with rob. Helped out alot sorting new phone. Very friendly service!

2024年3月13日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hi Derek,

Thanks for your review and feedback for Rob, this is great to hear.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Excellent service today!

Today I called in at the Vodafone shop in Selby with a number of problems including having a faulty Internet connection.
I was served by Marcel, the manager.
He was very professional and knowledgeable and carefully took me through all the things I needed to do. I am not very good at technology so he wrote details down, repeated them and made sure that I understood everything. He was extremely patient and courteous and also reconfigured my broadband package making sure I was getting the best deal. Definitely 5* service - many thanks, Marcel!

2024年2月22日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hi Pauline,

Thank you for taking the time to review. It's great to hear about your recent experience, and feedback for Marcel, and the Selby store.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Amy was very helpful

Amy was very helpful. She spent time going through the available deals and finding the best options for me and I was able to even save money!

2024年2月13日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hi Janine,

This is a great review for Amy. It's good to hear you found the best option in store. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

First class and helpfull service from…

First class and helpfull service from Rob at vodaphone shop in SelbyFixed sound on my phone many thanks Good service from Vodaphone yet again.

2024年2月7日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hi Michael. Thank you for your review for Rob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

S24 Ultra purchased

S24 Ultra purchased. Excellent customer service. Professional and precise. Marcel made the buying experience very enjoyable. Would recommend using these guys.

2024年2月3日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hi. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Rob at Selby Vodafone Store was…

Rob at Selby Vodafone Store was exceptional today. So professional, friendly and no questions I had were a problem. He clearly knows his role very well and takes pride in helping others. I work in customer services and it very rare these days to find someone with natural talent as Rob's. He was wonderful with our 5 year old daughter, whilst upgrading my phone. It can be so stressful usually trying to occupy her, but he was fantastic. Thank you again.

2024年1月20日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hey Sarah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Upgraded today with the help and…

Upgraded today with the help and professionalism of Marcel .
Made everything effortless and explained everything in detail also got me a great deal
Great work

2024年1月18日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Amy sold us a pay as you go and was…

Amy sold us a pay as you go and was very friendly and efficient

2024年1月12日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hey Graham,

Thanks for letting us know what an amazing job Amy did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち4の評価

Amy was really friendly and helpful

2024年1月9日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hey Paul,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

I came into store with account queries

I came into store with account queries, and Robert was excellent and very very helpful.
I rate Robert with five star service

2024年1月5日
自発的なレビュー
Vodafone UK - Selby ロゴ

Vodafone UK - Selby からの回答

Hi Simon. Thank you for your review for Robert. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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