I had the privilege of working with Martyna. Awwwwwwwww, An absolutely fantastic lady. She was super supportive, patient, well-informed, nice and ultimately kept me glued to Vodafone. She deserve a ra... もっと見る
企業が回答しました
所在地
所在地を変更139 High Street, SL1 1DN Slough, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ali done great he’s been very helpful would recommend highly he explained how a power bank works excellently
企業が回答しました
Im happy to say that my experience at Vodafone Store today went exceptionally well. I was greeted with warmth by (Aniya) who provide me in-depth knowledge on global roaming and phone contracts. Least... もっと見る
企業が回答しました
I went in to get a small value purchase, a £10 pay as you go SIM. However this was quite complicated as I wanted it to work in Turkey and Switzerland. Martyna could not have been more helpful. She car... もっと見る
企業が回答しました
企業情報
Vodafone UK - Slough について
当該企業による記述
連絡先
139 High Street, SL1 1DN, Slough, 英国
4.9
優良
192件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Great service from Adnan in Slough Store
I just received a great service from Adnan in Slough Vodafone Store. Thank you!
2023年6月24日
自発的なレビュー
Vodafone UK - Slough からの回答
Hey Shahin,
Thanks for letting us know what an amazing job Adnan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kamaal was a great help
Kamaal was a great help. An excellent member of the Vodafone team.
2023年6月15日
自発的なレビュー
Vodafone UK - Slough からの回答
Hi Brodiesattva,
This is great feedback for Kamaal. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Vodafone UK - Slough からの回答
Hi Hrithika. Thank you for your review for Joanna. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
so knowledgeable and most helpful
2023年5月12日
自発的なレビュー
Vodafone UK - Slough からの回答
Hey Anita,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kamall sale advisor was very helpful…
Kamall sale advisor was very helpful and very informative. I am very happy for that because I saved my contracts. Thank you
2023年5月9日
自発的なレビュー
Vodafone UK - Slough からの回答
Hi. Thank you for your review for Kamall. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Disfunctional customer service in-store
Disfunctional customer service, systems showing wrong billing info. Stores and call centers are siloed, and as a customer you get different views if you speak to one or another. I dont envy or blame the stores stuff tbh, they work with what they have, but they get easily frustrated with clients and that is wrong. If you get this reaction in the store, which happened to me today, eacalate right there and dont leave until you get the help you deserve. When u make it clear you wont leave, then they figure a way to help you.
2023年5月6日
自発的なレビュー
Vodafone UK - Slough からの回答
Sounds like you might not have had a positive experience in store? If there's anything at all you still need help with or would like us to look into further, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB, via Twitter vodafone.uk/3nfdPyY or on Instagram https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
I’m happy with the Slough store staff
2023年5月4日
自発的なレビュー
Vodafone UK - Slough からの回答
Hi Ramla, I love seeing that the team in the Slough store made such a good impression on you.
Thanks again,
The Vodafone Social Media Team
Brilliant customer service by Martina
2023年4月13日
自発的なレビュー
Vodafone UK - Slough からの回答
Hey Sukhvinder,
Thank you for your support and feedback. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
Marvellous Martyna!
I recently visited the Slough store as I was looking for a new phone. Usually I prefer to go online as I hate pushy sales staff. I decided to risk it and went into the store and I was not disappointed. I was served by Martyna. She offered assistance but let me look in my own time and was on hand to answer any questions I had (and there were a few!)
After her advice, I left knowing I had made the right choice!
Thanks Martyna! You really make a difference!
2023年4月11日
自発的なレビュー
Vodafone UK - Slough からの回答
Hi Sean,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
A really good experience at Vodafone Slough Store
I went in to get a small value purchase, a £10 pay as you go SIM. However this was quite complicated as I wanted it to work in Turkey and Switzerland. Martyna could not have been more helpful. She carefully checked that it met my requirements and gave instructions for use as I had got quite confused looking at various websites. A really positive experience.
2023年4月12日
自発的なレビュー
Vodafone UK - Slough からの回答
Hi Malcolm,
Thank you for your review. It's always lovely to read positive feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great team very helpful and sort my…
Great team very helpful and sort my problem very quickly
2023年4月8日
自発的なレビュー
Vodafone UK - Slough からの回答
Hi Natalia,
Thank you for your review. It's always lovely to read positive feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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