Vodafone UK - Solihull Crescent Arcade レビュー 

761
•
TrustScore 5段階評価の5

5.0

25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Have been struggling accessing my account online for aome time. It has caused me ao much stress and anxiety and I didn't think I would ever get it sorted. Mo and Jake from the solihull store helped me... もっと見る

企業が回答しました

5つ星のうち5の評価

Despite dealing with my numerous devices and plans, the young lady 'Sam' confidently navigated the systems and made sense of everything. I now am looking foward to my iphone 18 and tablet bundle. Good... もっと見る

企業が回答しました

5つ星のうち5の評価

Very good experience in vodafone store. Retail advisor jake was very helpful, friendly and efficient. Thank you Jake!

企業が回答しました

5つ星のうち5の評価

Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... もっと見る

企業が回答しました


企業情報


連絡先

  • 25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, 英国

5.0

優良

TrustScore 5段階評価の5

761件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(761)

過去12か月のレビュー数: 42,851件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Goid job Sam

Despite dealing with my numerous devices and plans, the young lady 'Sam' confidently navigated the systems and made sense of everything. I now am looking foward to my iphone 18 and tablet bundle. Good job Sam

2026年9月18日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very good experience in vodafone store

Very good experience in vodafone store. Retail advisor jake was very helpful, friendly and efficient. Thank you Jake!

2026年9月18日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hi Meg, thank you so much for your wonderful review and the amazing support you’ve shown for Jake, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

5つ星のうち5の評価

Very informative

Very informative. Take the time to listen to customer complain.

2026年9月17日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Have been struggling accessing my…

Have been struggling accessing my account online for aome time. It has caused me ao much stress and anxiety and I didn't think I would ever get it sorted. Mo and Jake from the solihull store helped me fix this and u couldn't have asked for two nicer gentlemen, they are a credit to the company

2026年9月17日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hey Sue,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

We were unable to contact 3 on the…

We were unable to contact 3 on the phone so we went to the shop. Jai sorted everything for us. Thank you.

2026年9月16日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hey Paul,
Thanks for the lovely review and fantastic support for Jai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

What a sweet Girl

What a sweet Girl, Nim was so helpfull. I was really stressed and she was so kind and helpful. Fabulous service.

2026年9月16日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hey Sandra,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Every thing is going well

Every thing is going well

2026年9月15日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hey Theresa,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ray was super helpful and explained my…

Ray was super helpful and explained my new plan and phone. Great customer experience

2026年9月12日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hey Geji

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Excellent service . Served by jay

2026年9月12日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hey Kate,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came into store this morning to get a…

Came into store this morning to get a phone upgrade and was assisted by sales advisor Ray, from the moment i walked in he showed me options on all the phone offers they have and found me the best deal to suit my needs, he was very helpful and answered every question that i needed to know. He went above and beyond to give me the best experience. Definitely recommend coming into the Solihull branch.

2026年9月12日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic service by jay

Fantastic service by jay

2026年9月11日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hi Ian, thank you so much for your wonderful review and the amazing support you’ve shown for Jay, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

5つ星のうち5の評価

Great experience, great deal!

I was dealt with by Sam who was incredibly polite and friendly. Sam made it really easy and simple and did what she could to give me the best deal possible. Very happy with my experience 👍🏻

2026年9月10日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hi Adam. This is really lovely to hear! We're so pleased that our team member made your experience easy and simple, and helped you get the best possible deal. We truly appreciate your positive feedback.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

5つ星のうち5の評価

Extremely helpful every time I need…

Extremely helpful every time I need information or help.
Staff are very friendly and very patient.
It’s great to have the face to face support.

2026年9月9日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ray is brilliant

Ray is brilliant! Found the best package with unlimited date, call and text with an amazing discount for me. Highly recommended!

2026年9月7日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hi Fei. This is fantastic to hear! We really appreciate the feedback about the great package and discount that was found.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

5つ星のうち1の評価

Appalling service from Zee and Mo

Appalling service from Zee and Mo

My complaint number: 260906104676604

2026年9月6日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hi there, We’re sorry to hear about your experience, Jac, and the frustration caused. We appreciate you sharing this feedback, and we take concerns about customer service very seriously.

If you’d like to raise this as an official complaint and have already spoken with our team, you’re welcome to contact our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or vodafone.uk/3LXh2xl.

We truly appreciate your patience and hope to get this resolved for you as soon as possible.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Zeee

Zee
Absolutely brilliant service, factual and helpful and sorted in a short space of time

2026年9月5日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hey Lucy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Today Mo was very helpful.

Today Mo was very helpful.
I would deffinately recommend Vodafone in Solihull Touchwood if you are looking for a new phone contract

2026年9月5日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hey Andrew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mo was absolutely great..

Mo was absolutely great... 20 out of 10 for service, knowledge, queries etc. 100% will recommend.

2026年9月5日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hey Karen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mo and Zee

Mo and Zee
Very helpfull did everything to help me with my new phone very happy 😂😂😂

2026年9月5日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hey Maxine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good customer service helpful staff

Good customer service helpful staff
Honest and reliable good advice from Zee
Thanks Vodafone

2026年9月5日
自発的なレビュー
Vodafone UK - Solihull Crescent Arcade ロゴ

Vodafone UK - Solihull Crescent Arcade からの回答

Hey Liaqat,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報