Vodafone UK - Southampton West Quay レビュー 

402
TrustScore 5段階評価の5

4.9

Su11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

TK in Southampton was really helpful. Finding the right mobile and broadband contracts that suited us. Informative, respectful and patiently guided us through the transfer from our old provider. My w... もっと見る

企業が回答しました

5つ星のうち5の評価

Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... もっと見る

企業が回答しました

5つ星のうち5の評価

Alessia was amazingly helpful when setting up my daughter first phone and spent time Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recomm... もっと見る

企業が回答しました

5つ星のうち5の評価

Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Southampton West Quay について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, 英国

4.9

優良

TrustScore 5段階評価の5

402件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(402)

過去12か月のレビュー数: 41,608

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Sam in West Quay Vodafone was really…

Sam in West Quay Vodafone was really polite and helpful would definitely recommend.

2026年2月1日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sukhvinder was amazing in the shop…

Sukhvinder was amazing in the shop sorting mu home WiFi out

2026年1月24日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Harry was amazing

Harry was amazing, reassuring, helpful, calm manor, thanks for your help,

2026年1月17日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey Laura,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Expert advice

The advisor (Davey) was super helpful, he was really patient in answering a ton of questions related to the best phone for my needs, and looking at my data and minutes usage, recommending an appropriate package. Great advice!

2026年1月16日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey Em,

Thanks for the lovely review and fantastic support for Davey.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The best customer service with Jake.

The customer service with Jake. Booked appointment for replacement battery but left with a new mobile. Best decision made. Jake was a true professional. Spoke through in detail every thing I needed to know. Answered every question I asked. A true gentleman and so very patient. He definitely knows his stuff when it comes to mobile phones. He is an absolute asset to the Vodafone shop. I left the shop feeling very happy with the choice of mobile chosen. Thanks to Jake. Fantastic customer satisfaction.

2026年1月15日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey Cecelia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alessandro was very kind.

2026年1月14日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey Doc,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alessia-very helpful

2026年1月14日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I wanna say thank you Alessia for her…

I wanna say thank you Alessia for her excellent service!

2026年1月13日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alessia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Everything was explained perfectly by…

Everything was explained perfectly by Alessia very clearly and professionally

2026年1月12日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey Ron,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Chloe was really helpful and…

Chloe was really helpful and understanding

2026年1月11日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey LB, ​

Thanks for the lovely review and fantastic support for Chloe. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

Rachel

Rachel
Today I went to Vodafone store in Southampton, one girl Rachel attended to me , she helped me a lot , she gave me good advice and good customers service
She is the best , I am very happy for her . She is listening to me everything and she is best
Thank you

2026年1月10日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey Gurmeet,

Thanks for the lovely review and fantastic support for Rachel.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alessia was very nice and kind

Alessia was very nice and kind, helping me with my queries. Amazing customer experience !

2026年1月9日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey Cristian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

sam was an absolute delight helping me…

sam was an absolute delight helping me transfer phones and setting up new contracts

2026年1月8日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey Richard,
 
Thanks for the lovely review and fantastic support for Sam.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち3の評価

Rachel was very helpful but the fact…

Rachel was very helpful but the fact that I can’t use my Blue Light discount in store when I upgrade and trade in isn’t very good in my view. It means I loose my 20% discount.

Not happy

2026年1月8日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey Sarah,

Thank you for taking the time to share your feedback. We’re really pleased to hear that Rachel was able to assist you, but we’re sorry to learn of your disappointment regarding the Blue Light discount not being available in‑store for upgrades and trade‑ins. We completely understand how frustrating it must feel to miss out on your 20% discount.

Your comments are very valuable to us, and we’ll make sure they’re shared with the relevant team so we can review how we handle discount eligibility in these situations. In the meantime, if you’d like us to look into your specific case further, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service

Harry solved my problem with super technical no how. Amazing service.

2026年1月7日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alessia was very helpful and lovely…

Alessia was very helpful and lovely manners. Thank you.

2026年1月6日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey Sally,

Thanks for the lovely review and fantastic support for Alessia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kam was exceedingly helpful and…

Kam was exceedingly helpful and patient. He ran through all the options for airtime contracts with me for 2 phones to upgrade staying past his finish time to complete our orders.

2026年1月3日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey Matt,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

iPhone

Kaz sales advisor

2026年1月3日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey Fabian,

Thanks for the lovely review and fantastic support for Kaz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience

Quick and easy. Rachel was very helpful

2026年1月3日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sam was amazing

Sam was amazing...polite professional..above and beyond to help resolve my problem...thanks sam.

2026年1月2日
自発的なレビュー
Vodafone UK - Southampton West Quay ロゴ

Vodafone UK - Southampton West Quay からの回答

Hey Susan,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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