Vodafone UK - St Andrews レビュー 

115
TrustScore 5段階評価の5

4.8

114 Market Street, KY16 9PB St Andrews, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I received a fantastic help from Aaron, he was very attentive and understanding when helping me choose from the options I had for upgrading and how I could save on my bill putting things together!! Th... もっと見る

企業が回答しました

5つ星のうち5の評価

A warm welcome at the door and Aaron fixed my annoying pop up nuisance within a few minutes. As my wife's contract was due to expire, Aaron found a really good deal, so we were both really happy! Be... もっと見る

企業が回答しました

5つ星のうち5の評価

as an international student at st andrews, there are many changes to navigate—including getting a new phone. Aaron made this change seamless and understandable as a “tech-illiterate” person. Aaron is... もっと見る

企業が回答しました

5つ星のうち5の評価

Came to store for information on upgrade options and Lucy was very helpful! A credit to the store!

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - St Andrews について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 114 Market Street, KY16 9PB, St Andrews, 英国

4.8

優良

TrustScore 5段階評価の5

115件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(115)

過去12か月のレビュー数: 39,826

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Ended up with more than I started with…

Ended up with more than I started with for less money!

2025年12月19日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey Clare,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ryan was fantastic help

Ryan was fantastic help, great advice and explained everything to a top tier standard, lovely lad

2025年12月16日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hi Finn,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Popped into store and was met with…

Popped into store and was met with Aaron, I didn’t know what I was doing or wanted to do , Aaron soon when thru all my options explained everything in detail and made the whole process so simple for me. Thank you Aaron for your patience and exceptional customer care ☺️ I left feeling a very valued customer!

2025年12月13日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey Marilyn,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went in for a tablet and a new sim…

Went in for a tablet and a new sim plan, Danny was a great help and got me exactly what I wanted!

2025年11月18日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey L-G,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Danny was a great with helping me pick…

Danny was a great with helping me pick out a tablet for myself, very knowledgeable and friendly.

2025年11月18日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

We're happy to hear that you had a great experience and that our agent's knowledge and friendliness were helpful in choosing your tablet.

Thanks for your review,
Vodafone Social Media Team

5つ星のうち5の評価

Customer service from Ryan was…

Customer service from Ryan was excellent really helpful

2025年11月18日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hi. We're happy to hear about the excellent and helpful customer service you received. We appreciate you sharing your positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち2の評価

Unstable broadband network

I have been using Vodafone’s broadband services for a year. It used to be fine in the sense that network outage was rare. However, this has been happening more than often since this month started. I have no idea why. Whenever it happened, I had to reboot the modem and wait for minutes for it to resume normal. This is not satisfactory. I am sharing living space and so an unstable network would lower motivations to stay, which would have financial ramifications for me.

2025年11月18日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hi. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone. We recognise the inconvenience this causes, especially with shared living spaces and potential financial impact. Please contact our broadband team at 0333 304 0191 or via Live Chat: http://vodafone.uk/2LCJiTm, so we can investigate.

Alternatively, we would recommend heading over to our 'Check my service' online tool https://vodafone.uk/3lf0Jx8 - select the 'Broadband' option and enter your postcode. You'll also be able to run a test to check for faults with your broadband connection by selecting the 'Check my connection' button – you’ll need your My Vodafone login details to do this.

Vodafone Social Media Team

5つ星のうち5の評価

Excellent service from Ryan

Excellent service from Ryan. Thank you.

2025年11月15日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Aaron was super helpful for a third…

Aaron was super helpful for a third time! Made my trip to Vodafone so pleasant!!

2025年10月17日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hi Lily. Thank you for your review for Aaron. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Five stars for Aaron!

Coming from overseas to an unfamiliar country by myself has had many difficulties, but I am pleased to say that my experience here at Vodafone is certainly not one of them. I initially came here to help my friend set up her permanent phone plan and I was given the utmost respect and wonderful treatment, and I must say the seating is quite comfortable. When I returned to get my permanent plan, the process was easy and enjoyable as Aaron the Sales Advisor is extremely personable and quite a good friend of mine after this experience. He even signed my flatmate and I's contract as a witness! Five stars for Aaron!

2025年10月7日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

International Student

as an international student at st andrews, there are many changes to navigate—including getting a new phone. Aaron made this change seamless and understandable as a “tech-illiterate” person. Aaron is the GOAT and if you feel the same way, feel free to say thank you with an iced white chocolate mocha from Starbucks.

2025年10月6日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Daniel was wonderful!

Daniel was great! Super informative and generous with his time

2025年9月24日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey Catherine,

Thanks for the lovely review and fantastic support for Daniel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ryan very helpful.

Ryan was very helpful and got us sorted.

2025年9月24日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey Karen,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ryan was very helpful with everything…

Ryan was very helpful with everything much appreciated

2025年6月20日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hi David! We're happy to hear that our assistance was beneficial. We appreciate you taking the time to share your positive experience with us!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and patient.

Very helpful and patient.

2025年5月23日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service from Ryan today as I…

Excellent service from Ryan today as I did an upgrade to my phone. Highly recommend 👌

2025年4月17日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey Tom,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Aaron was absolutely amazing with his…

Aaron was absolutely amazing with his assistance in setting up my new phone for me. Data transfer and giving me simple information on the new phone made life so much easier than having to try and read the small print of the user instruction guide.
Top class assistance.

2025年4月15日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey Ken,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful staff

Very helpful staff. Answer all my questions.

2025年4月12日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey Sorada,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic friendly staff went above and…

Fantastic friendly staff went above and beyond to help! Ryan was nothing but patient and polite. Nothing was a problem

2025年4月10日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey Aileen,

Thanks for your review. It's delightful to receive such nice comments.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and professional.

2025年3月27日
自発的なレビュー
Vodafone UK - St Andrews ロゴ

Vodafone UK - St Andrews からの回答

Hey Robert,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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