Great service again today at the St Austell store with Chris and George. Highly recommend them good service polite and very efficient.
企業が回答しました
所在地
所在地を変更19 Fore Street, PL25 5EP St Austell, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service as usual helped me with my virus on my phone. I so grateful for their help in putting my phone back to normal. I would recommend this firm to family and friends. Mary Ryland.
企業が回答しました
I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option fo... もっと見る
企業が回答しました
Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... もっと見る
企業が回答しました
企業情報
Vodafone UK - St Austell について
当該企業による記述
連絡先
19 Fore Street, PL25 5EP, St Austell, 英国
4.9
優良
216件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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The staff here are perfect
The staff here are perfect. Friendly and impormative guys. Very helpfull.
2025年2月7日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Ian was very good with my upgrade and…
Ian was very good with my upgrade and trade in. And my new item thankyou
2025年2月5日
自発的なレビュー
Vodafone UK - St Austell からの回答
Hi Lynn,
Thanks for taking your time to leave this review for Ian. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
fantastic bunch of people
Really helpful answer all my questions and helped guide to to what i needed and with no hassle
2025年1月31日
自発的なレビュー
Vodafone UK - St Austell からの回答
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Vodafone UK - St Austell からの回答
Hi Elizabeth,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Vodafone UK - St Austell からの回答
Thanks for the five star review, Malcolm. Glad to head you're liking our efficient service! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpfull
Very helpfull, nice to be served by local people. Thank you Chris in St Austell
2025年1月27日
自発的なレビュー
Vodafone UK - St Austell からの回答
Hi Patricia,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Happy with Ians Service today inshore…
Happy with Ians Service today inshore St Austell team are great
2024年12月31日
自発的なレビュー
Vodafone UK - St Austell からの回答
Hi Neil,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Happy with Ian and the St Austell…
Happy with Ian and the St Austell Vodafone service once again
2024年12月20日
自発的なレビュー
Vodafone UK - St Austell からの回答
Thanks for your great feedback for Ian and the team in St Austell Emma ☺️
All the best, The Vodafone Social Media Team
Vodafone UK - St Austell からの回答
Hi Alex,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ian very clearly explained everything…
Ian very clearly explained everything and looked for the best deal for me. Also sorted my broadband so saving money all around. :)
2024年11月2日
自発的なレビュー
Vodafone UK - St Austell からの回答
Hello, Emma,
It's great to hear about the positive experience which you had with Ian. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone UK - St Austell からの回答
Thanks for your fab feedback for our team Chelsea 😊
All the best, The Vodafone Social Media Team
Chris explained exactly what I needed…
Chris explained exactly what I needed and was really helpful
2024年10月19日
自発的なレビュー
Vodafone UK - St Austell からの回答
Hi David,
Thank you for taking the time to leave us a 5 star review and the feedback.
Thanks,
The Vodafone Social Media Team
Chris and matt in st austell store
Chris and matt in st austell store
Very welcoming
Very friendly
Very helpful
Very polite
2024年10月15日
自発的なレビュー
Vodafone UK - St Austell からの回答
Hi Katie,
Thanks for your review for Chris and Matt. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Really fast and great service
Really fast and great service! Matt was able to help me with my issue and get me a new phone!
2024年10月15日
自発的なレビュー
Vodafone UK - St Austell からの回答
Hey Geoffrey,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Happy with Ian's service once again…
Happy with Ian's service once again thank you St Austell team
2024年10月14日
自発的なレビュー
Vodafone UK - St Austell からの回答
Hello, Emma,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic customer service from Ian and…
Fantastic customer service from Ian and Chris at St Austell.
My daughter and I needed upgrades and were unsure what we should go for when looking at the website. Ian was brilliant and talked us through all the options.
2024年9月9日
自発的なレビュー
Vodafone UK - St Austell からの回答
Hi L. Lewis,
It's great to hear this feedback, thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly, efficient, expert and personable.
I find the prospect of any interaction regarding phones, sims, upgrades, top ups, megabytes and the such like a daunting prospect at the best of times. I am not fluent in ‘phone’, have no idea what a megabyte is, nor do I understand the concept of data usage. So my trip this morning to the Vodafone store in St Austell for a data only sim for a TP LINK booster box was nervously made with the recited information I was given to remember.
The shop was busy and the two members of staff were serving the customers sat in front of them.
Whilst aware of the newly arriving customers, we were told that the wait could be up to 30mins and if a return later would be better to take it or to grab a seat and wait. I chose to wait.
I was seen within 15 mins and expertly, efficiently and sympathetically dealt with by Ian.
I remembered my script, asked if this made sense and Ian was able to offer me exactly what I needed with further suggestions to perfectly fit my wifi boosting needs.
He was aware of the building queues and was professional throughout ‘managing the expectations’ honestly of the new arrivals in the shop.
A huge thank you to Ian. I will now be looking to upgrade (I believe the term is) my dramatically aging phone at Vodafone in Exeter when I return from holiday.
I’d thoroughly recommend this Vodafone branch.
2024年8月15日
自発的なレビュー
Vodafone UK - St Austell からの回答
Hi Matt,
Thanks for your review for Ian. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
All staff are friendly and very…
All staff are friendly and very helpful, couldn't ask for a better service. From Chris,Ian and Matt
2024年8月9日
自発的なレビュー
Vodafone UK - St Austell からの回答
Hi Ian,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service
Excellent service, everything explained clearly and concisely. Can’t recommend highly enough, wouldn’t go anywhere else. Thanks Ian
2024年8月4日
自発的なレビュー
Vodafone UK - St Austell からの回答
Hello Susan,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone UK - St Austell からの回答
It's great to see you enjoy our store so much! Thanks for your awesome feedback, The Vodafone Social Media Team
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