Vodafone UK - Stroud レビュー 

212
TrustScore 5段階評価の5

4.9

56 High Street, GL5 1AS Stroud, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Clarence dealt with our question politely and efficiently and even managed to save me money, which was great !

企業が回答しました

5つ星のうち5の評価

Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... もっと見る

企業が回答しました

5つ星のうち5の評価

Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpfu... もっと見る

企業が回答しました

5つ星のうち5の評価

I went in to Vodafone today to upgrade my son’s phone. I do dread upgrading due to some issues in the past, but Dan has been fantastic. The upgrade was seamless, straightforward and fast. Whilst doing... もっと見る

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

212件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(212)

過去12か月のレビュー数: 42,756

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Popped into Vodafone in Stroud today

Popped into Vodafone in Stroud today, and had an excellent customer experience with Jack. He helped me upgrade my phone and was clear and friendly throughout the whole process, I’d really recommend him to help you!

2025年11月17日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hi. We're happy to hear you had such a positive experience upgrading your phone. We appreciate you sharing your fantastic feedback with us and your recommendation. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great help from Liv in store today who…

Great help from Liv in store today who helped me transfer my data onto the new phone I collected. She Made the process smooth and painless

2025年11月12日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Soheila

Soheila, Liv and Viktoria were so so helpful! Fantastic service all round

2025年11月11日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Jack was very helpful

Jack was very helpful. Very happy with service great phone and broadband.

2025年11月5日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Soheila

Soheila
Absolutely fantastic service and a credit to your company
Simon

2025年10月30日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hi. We are happy to hear that you had a fantastic experience. Thank you for taking the time to share your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jack upgraded my phone and helped me…

Jack upgraded my phone and helped me move all of my data from one phone to another without any issues. Very helpful

2025年10月10日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Facing a significant increase in cost at the end of a contract

Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpful. Zaid sorted out another 2 year contract for me costing me the same as I am paying now. Another contented customer

2025年10月7日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Olivia was very helpful and polite in…

Olivia was very helpful and polite in sorting out the difficulties I had in receiving reception on my phone and reviewing my bills . Thankyou

2025年10月2日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great help by Soheila

I'm with Talk mobile and got my phone elsewhere but Soheila in stroud was more than happy to help me get everything set up

2025年9月15日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Thanks to Jack for rhe helpful advice

Thanks to Jack for rhe helpful advice. He took the time to explain to me the different offers available and found me a plan tailored to my needs.

2025年9月12日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Jack made upgrading process easy

Jack made upgrading process easy! Finding the air plan deals to suit me, whilst matched a suitable phone along with trade in support to bring the fee down - great service thank you jack!!

2025年9月8日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hey Rebecca, ​

Thanks for the lovely review and fantastic support for Jack. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​

Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

Booked an appointment to sort my phone…

Booked an appointment to sort my phone and Billy was amazing. Got me set up ready for my holiday.

2025年9月3日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Thanks for the review, we're happy to hear that your appointment with Billy was helpful.

Vodafone Social Media Team

5つ星のうち5の評価

Dan was really helpful in sorting my…

Dan was really helpful in sorting my new phone out at a cheaper cost and doing my transfer for me. Much appreciated, great service

2025年8月30日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Efficient, knowledgeable and excellent service!

Many thanks to Dan in the Stroud store today. He tried everything to resolve a data issue I had and identified the problem was with the handset. He didn’t have to do what he did, he did and it meant I was able to make an informed decision there and then. Many thanks.

2025年8月23日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Had an excellent experience upgrading…

Had an excellent experience upgrading to my new phone in stroud! I was served by Jack, and he was incredibly helpful, knowledgeable and patient, made the whole process very smooth and easy!

2025年8月21日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hey Stephen,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jack in Stroud

I visited the store with a view to replacing my phone. Jack helped me out with great advice and I now have a new phone for a great price.

2025年8月11日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hi Paul,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jack —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Really good experience

Really good experience, Dan was really helpful!

2025年8月7日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hey Beth,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Spoke to Soheila who upgraded my phone…

Spoke to Soheila who upgraded my phone contract. Very helpful and friendly

2025年7月3日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hey there,

Thanks for the lovely review and fantastic support for Soheila.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came in to move over from EE and…

Came in to move over from EE and Soheila was extremely helpful and attentive to get us moved across swiftly and easily. Thanks Soheila!

2025年7月3日
自発的なレビュー
Vodafone UK - Stroud ロゴ

Vodafone UK - Stroud からの回答

Hey Michael,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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