Vodafone UK - Swansea レビュー 

262
•
TrustScore 5段階評価の5

4.9

4 Union Street, SA1 3EE Swansea, GB

•

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had a really good experience at the Vodafone store in Swansea. Scott was brilliant and took the time to actually understand what I needed instead of just trying to sell me something. He helped me fi... もっと見る

企業が回答しました

5つ星のうち5の評価

If I could give Sophie at the Swansea city branch 6 stars I would. The young lady was paitent knowledgeable polite and professional . . Sophie was a pleasant pleasure to deal with .

企業が回答しました

5つ星のうち5の評価

Very helpful, Katie guided us to a product that was more suitable than our original query and more value for money too! Product was for my daughter and Katie was very interactive and friendly. Thanks... もっと見る

企業が回答しました

5つ星のうち5の評価

Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... もっと見る

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

262件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(262)

過去12か月のレビュー数: 42,851件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Fantastic service by Sophie

If I could give Sophie at the Swansea city branch 6 stars I would.
The young lady was paitent knowledgeable polite and professional . . Sophie was a pleasant pleasure to deal with .

2026年9月28日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Ceri,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful

Very helpful, Katie guided us to a product that was more suitable than our original query and more value for money too! Product was for my daughter and Katie was very interactive and friendly. Thanks Katie!

2026年9月26日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Colleen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Really helpful and friendly staff

Really helpful and friendly staff. Massive thanks to Sophie for helping me with my bill which I was confused over.

2026年9月21日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Zoe,
Thanks for the lovely review and fantastic support for Staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great Experience

Had a really good experience at the Vodafone store in Swansea. Scott was brilliant and took the time to actually understand what I needed instead of just trying to sell me something. He helped me find the right device and tariff for me and explained everything really well.

Really happy with the service and definitely a 5-star experience. Scott has definitely made me a loyal customer of this store. Thanks again!

2026年9月21日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Berto ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jacob was very professional and…

Jacob was very professional and supportive and made my interaction effortless.

2026年9月19日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Glenys,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you Hussein

Thank you Hussein, Dan & Scott for all your help over the past few weeks with a new device and SIM only plan, brilliant customer service. You are a great team! Thank you!

2026年9月16日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Cath,

Thanks for the lovely review and fantastic support for Hussein.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Grant was so knowledgeable

Grant was so knowledgeable, friendly and easy to talk to. Took my clueless, menopausal bumbling in his stride. Very happy with my new deal. Definitely recommend.

2026年9月14日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Helen,

Thanks for the lovely review and fantastic support for Grant .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Katie..

Katie... amazing service.. very happy.. friendly and helpfull

2026年9月12日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Andrea

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Louis & the rest of the staff were…

Louis & the rest of the staff were really helpful in the shop, brilliant prices, will definitely use Vodafone again

2026年9月9日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Roy, thank you so much for your wonderful review and the amazing support you’ve shown for Louis, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

5つ星のうち5の評価

Great help and service from Rowan and…

Great help and service from Rowan and Louie!

2026年9月9日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I liked the friendly welcome

I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would recommend visiting this store.

2026年9月7日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Barry. This is fantastic to hear! We really appreciate the feedback and are delighted that our team member provided such helpful and understanding service.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

5つ星のうち5の評価

Great customer service by Sophie

Great customer service by Sophie, professional, friendly and was able to meet all my needs. Great overall upgrading experience.

2026年8月28日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Kathryn

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Had a great experience got new sim with…

Had a great experience got new sim with fab customer service friendly staff named Louis highly recommended

2026年8月26日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Maria, thank you so much for your wonderful review and the amazing support you’ve shown for Louis , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

5つ星のうち5の評価

Went into the Swansea Vodafone store…

Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that she understood and together they found the perfect upgrade for her. It's nice when you find someone and somewhere where you don't think they are selling you something for the sake of it but are selling you it because they care.

2026年8月22日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

"Hey Lisa,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

5つ星のうち5の評価

I am not the best with technology and…

I am not the best with technology and needed some help and was served by Dan who simplified everything for me and made everything very easy to understand! Tha j trust!

2026年8月24日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jacob was excellent

Jacob was excellent, talked us through all the options and guided us through all the steps to have everything set up. Moving 2 contracts over took a while which is a Vodafone issue not his fault!

2026年8月22日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Zak,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service from Katie in…

Great customer service from Katie in Vodafone Swansea store.
Helped transfer my 3 account to a new mobile and assisted and advised with the setting up of home broadband contract. Very pleasant and informative employee.

2026年8月21日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Jon,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Scott and Ewan both were extremely…

Scott and Ewan both were extremely helpful went above beyond throughout such a stressful time made everything run smoothly after issues with migration, finally left store satisfied 😊

2026年8月18日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Karly,

Thanks for the lovely review and fantastic support for Scott and Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came in with phone malware and Dan…

Came in with phone malware and Dan fixed it for me. Great service!

2026年8月17日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Sheila,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service from Ryan

Excellent customer service from Ryan, excellent advice very helpful.

2026年8月14日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Andrea,

Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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