Vodafone UK - Swindon レビュー 

369
TrustScore 5段階評価の5

4.8

UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... もっと見る

企業が回答しました

5つ星のうち5の評価

Needed help with my phone, none of the apps were working, seen Benn who was super helpful, very friendly, got my phone working again, thank you Benn

企業が回答しました

5つ星のうち5の評価

Benn was fantastic, I had an issue with the volume on my phone and he fixed it within seconds, thank you Benn, shame about his leg though 10/10 experience

企業が回答しました

5つ星のうち5の評価

I would highly recommend Nazmin at the Vodafone Swindon store. She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exact... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Swindon について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, 英国

4.8

優良

TrustScore 5段階評価の5

369件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(369)

過去12か月のレビュー数: 42,916

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Nazmin was extremely patient with us

Nazmin was extremely patient with us, and got our phones updated!

2026年8月7日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hey Sandy,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Needed help with my phone

Needed help with my phone, none of the apps were working, seen Benn who was super helpful, very friendly, got my phone working again, thank you Benn

2026年8月6日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hey Mark,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Benn.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer experience from Nazmin.

2026年8月5日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hey Ade,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nazmin was extremely helpful in…

Nazmin was extremely helpful in providing advice and details of possible solutions.
Can not fault the help and time she gave us.
All issues were solved to our satisfaction.
Well done Nazmin, would highly recommend you to other customers.

2026年8月5日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hey Emma,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

nazmin was very helpful

nazmin was very helpful

2026年8月4日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tom was extremely helpful

Tom was extremely helpfull when going through everything and went through all my options.

2026年8月2日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hey Chloe,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Benn was brilliant

Benn was fantastic, I had an issue with the volume on my phone and he fixed it within seconds, thank you Benn, shame about his leg though
10/10 experience

2026年8月3日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

"Hey Matt,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

5つ星のうち5の評価

Asking was very friendly and helpful…

Asking was very friendly and helpful and made updating my phone easy

2026年8月2日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hey Leanne,
Thanks for the lovely review and fantastic support for Asking.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tom really helped me

Tom really helped me go through my account couldn’t of asked for a more helpful man

2026年8月1日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tom was amazing

Tom was amazing really help me to understand my account and gave me amazing service

2026年8月1日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hey David,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very good customer service

Very good customer service

2026年7月17日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hi, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service every thing…

Excellent customer service every thing was explained extremely well and clear many thanks to Nazmin - Swindon branch

2026年7月11日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち3の評価

Smooth switch promised, but major delays

I recently switched from Sky to Vodafone broadband and was told the changeover would happen the same day. Unfortunately, it didn’t. My internet stopped working completely, and as someone who works from home as a software engineer, this caused a lot of stress.Sky couldn’t reconnect me because Openreach had already moved my line, and Vodafone couldn’t activate my service until an engineer visit the earliest date was a week later. I made several calls but nothing could be done.However, the manager at the Vodafone Swindon town centre store was incredibly helpful. She provided a temporary 5G modem so I could continue working until my broadband is fixed. I really appreciate her support.
My advice to others: don’t rely on same‑day switching promises if your job depends on a stable internet connection. Be prepared for possible delays.

2026年7月2日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hey Radeeb,

We understand how important it is to stay connected. Please be assured that we are always here to help, and we appreciate your feedback. We will always do our best to support you in the best possible way.

If you experience any issues with your broadband, you can contact the Broadband Teams directly by calling 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm. You can also get in touch with us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Nazmin was very helpful and i am very…

Nazmin was very helpful and i am very happy with my deal thankyou

2026年7月2日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hey Araceli,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち4の評価

I am very happy with Aswin service.

2026年7月2日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hey Tope,
Thanks for the lovely review and fantastic support for Aswin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Renewak

Exceprional advive and service from Nazmin today... thank you...

2026年7月2日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hey Lenz,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nazmin was top marks

2026年7月2日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hey John,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

absolutely amazing member of staff

absolutely amazing member of staff, Nazmin, she done everything she possible could to get my phone reconnected from transferring from one network to vodafone, took about 1.5 hours but honestly she done everything she could to help, absolutely amazing and deserves credit

2026年7月1日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hey Brandon,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I would highly recommend Nazmin at the…

I would highly recommend Nazmin at the Vodafone Swindon store.

She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exactly what I needed. She carefully helped me choose the right broadband package, mobile contract and phone, making sure everything suited my needs.

Nazmin also dealt with my complaint efficiently and kept me informed throughout the process. She went above and beyond to make sure I received the best possible deals and that everything was affordable for me.

Nothing felt rushed, and I really appreciated the time and care she put into helping me. She is a real asset to the Vodafone Swindon team. Thank you, Nazmin, for such outstanding service!

2026年7月1日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

Hey Gosia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience with Nazmin

Great experience with Nazmin! Made my upgrade really easy, explained all the options and listened to what I wanted out of my plan!

2026年7月1日
自発的なレビュー
Vodafone UK - Swindon ロゴ

Vodafone UK - Swindon からの回答

"Hey Kirsty,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

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